Autodesk Health Dashboard Status

All Systems Operational

A360 Operational

A360 Mobile Operational

ACC Admin Console Operational

ACC Admin Console (Australia) Operational

ACC Admin Console (European Union) Operational

ACC AutoSpecs Operational

ACC Cost Management Operational

ACC Cost Management (Australia) Operational

ACC Cost Management (European Union) Operational

ACC Insight Operational

ACC Insight (Australia) Operational

ACC Insight (European Union) Operational

ACC My Home Operational

ACC My Home (Australia) Operational

ACC My Home (European Union) Operational

ACC Reports Operational

ACC Reports (Australia) Operational

ACC Reports (European Union) Operational

ACC Specifications Operational

APS - Data Exchange Operational

APS - Data Management Operational

APS - Data Management (Australia) Operational

APS - Design Automation Operational

APS - Developer Portal Operational

APS - Flow Graph Engine API Operational

APS - Manufacturing Data Model Operational

APS - Model Derivative Operational

APS - Webhooks Operational

AutoCAD Online Services Operational

AutoCAD Web Operational

Autodesk App Store Operational

Autodesk BIM Collaborate Operational

Autodesk BIM Collaborate (Australia) Operational

Autodesk BIM Collaborate (European Union) Operational

Autodesk Build Operational

Autodesk Build (Australia) Operational

Autodesk Build (European Union) Operational

Autodesk Business Systems Operational

Autodesk Construction Cloud Data Connector Operational

Autodesk Construction Cloud Data Connector (Australia) Operational

Autodesk Construction Cloud Data Connector (European Union) Operational

Autodesk Docs Operational

Autodesk Docs (Australia) Operational

Autodesk Docs (European Union) Operational

Autodesk Drive Operational

Autodesk Insight Operational

Autodesk Parameters Service Operational

Autodesk Takeoff Operational

Autodesk Takeoff (Australia) Operational

Autodesk Takeoff (European Union) Operational

Autodesk Tandem™ Operational

BIM 360 Account Administration Operational

BIM 360 Account Administration (European Union) Operational

BIM 360 Cost Management Operational

BIM 360 Cost Management (European Union) Operational

BIM 360 Design Collaboration Operational

BIM 360 Design Collaboration (European Union) Operational

BIM 360 Docs Operational

BIM 360 Docs (European Union) Operational

BIM 360 Field Operational

BIM 360 Field (European Union) Operational

BIM 360 Field Management Operational

BIM 360 Field Management (European Union) Operational

BIM 360 Glue Operational

BIM 360 Glue (European Union) Operational

BIM 360 Insight Operational

BIM 360 Insight (European Union) Operational

BIM 360 Model Coordination Operational

BIM 360 Model Coordination (European Union) Operational

BIM 360 Ops Operational

BIM 360 Plan Operational

BIM 360 Project Home Operational

BIM 360 Project Home (European Union) Operational

BIM 360 Project Management Operational

BIM 360 Project Management (European Union) Operational

BIM 360 Reports Operational

BIM 360 Reports (European Union) Operational

BIM 360 Team Mobile Operational

BuildingConnected Operational

CER v2 Services Operational

CFD Cloud Service Operational

Character Generator Operational

Civil 3D Online Services Operational

Cloud Rendering Operational

Collaboration for AutoCAD Plant 3D Operational

Collaboration for AutoCAD Plant 3D (Australia) Operational

Collaboration for AutoCAD Plant 3D (European Union) Operational

Digital Workplace Operational

Dynamo Machine Learning Operational

Dynamo Package Manager Operational

Factory Design Warehouse Operational

Flow Generative Scheduling Operational

FormIt Operational

Fusion Operational

Fusion Online Operational

Fusion Manage Operational

Fusion Mobile Operational

Fusion Operations Operational

Fusion Team Operational

Generative Design Operational

Informed Design for Inventor Operational

Informed Design for Revit Operational

Informed Design Web App Operational

InfraWorks Operational

Instructables Operational

Library.io Operational

Identity, Licensing & Entitlement Operational

MEP Content Editor Operational

Moldflow Cloud Service Operational

My Profile and Settings Operational

PlanGrid Operational

PlanGrid Admin Console Operational

Plant Collaboration Services (based on BIM 360 Team) Operational

ProEst Operational

Pype AutoSpecs Operational

Pype Closeout Operational

Pype eBinder Operational

Pype SmartPlans Operational

ReCap Services Operational

Revit Cloud Model Upgrade Operational

Revit Cloud Worksharing / Cloud Models Operational

Revit Cloud Worksharing / Cloud Models (Australia) Operational

Revit Cloud Worksharing / Cloud Models (European Union) Operational

Tinkercad Operational

TradeTapp Operational

Upchain Operational

Vault Gateway Operational

BIM Collaborate Pro for Government Operational

Autodesk Docs for Government Operational

Autodesk Parameters Service (Australia) Operational

Autodesk Parameters Service (European Union) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

BIM 360 Notifications Tool Dec 28, 2024 23:00-23:20 PST

Autodesk will perform scheduled maintenance for the BIM 360 Notifications tool on December 28, 2024 from 11:00 PM PST until 11:20 PM PST for the US and European Union regions to perform an upgrade. During this time, BIM 360 Notifications tool will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Dec 13, 2024 - 07:27 PST

Past Incidents

Dec 21, 2024

No incidents reported today.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

Autodesk Build | Autodesk Docs

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 19, 08:25 PST

Investigating - We are investigating an issue where customers are intermittently unable to login into the mobile applications of ACC Docs and Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 19, 07:55 PST

Fusion

Resolved - On December 16, 2024, at 12:03 AM PST, Autodesk identified an issue where customers were unable to load the learning panel in Fusion. Once the issue was resolved on December 19, 2024, at 05:56 AM PST, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Dec 19, 06:33 PST

Dec 18, 2024

ACC Admin Console

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 18, 07:56 PST

Update - We are continuing to investigate reports where customers are unable to create new projects from existing templates in the ACC Admin Console. We will provide an update within next 2 hours or sooner if we have more information to share.
Dec 18, 06:55 PST

Investigating - We are investigating reports where customers are unable to create new projects from existing templates in the ACC Admin Console. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 18, 05:52 PST

Dec 17, 2024

APS - Model Derivative

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 17, 10:48 PST

Update - We are continuing to investigate an issue where customers are experiencing latency while viewing and accessing their translated PDF files in APS - Model Derivative. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 17, 09:50 PST

Investigating - We are investigating an issue where Customers are experiencing latency while viewing and accessing their translated PDF files in APS - Model Derivative in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 17, 08:48 PST

Dec 16, 2024

APS - Design Automation

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 16, 10:05 PST

Update - We are continuing to work on resolving this issue here customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 16, 09:58 PST

Identified - We are continuing to work on resolving this issue here customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 16, 08:58 PST

Update - We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 16, 07:57 PST

Monitoring - We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 16, 05:57 PST

Update - We are continuing to work on resolving this issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 16, 04:39 PST

Identified - We have identified the cause of the issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 16, 03:40 PST

Investigating - We are investigating an issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 16, 02:40 PST

Dec 15, 2024

ACC Admin Console

Resolved - After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Dec 15, 20:25 PST

Update - We are continuing to investigate reports of customers experiencing an issue where members are not getting populated in new projects when created from project templates in Autodesk Construction Cloud (ACC) Admin Console. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 15, 19:57 PST

Investigating - We are investigating reports of customers experiencing an issue where members are not getting populated in new projects when created from project templates in Autodesk Construction Cloud (ACC) Admin Console. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Dec 15, 17:57 PST

Autodesk Account Portal

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 15, 12:41 PST

Update - We are continuing to investigate where customers are intermittently unable to add or assign products to users or groups in the Autodesk Account Portal URL(https://manage.autodesk.com/home) in the US Region. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 15, 11:47 PST

Investigating - We are investigating an issue where customers are intermittently unable to add or assign products to users or groups in the Autodesk Account Portal URL(https://manage.autodesk.com/home) in the US Region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 15, 10:45 PST

Collaboration for AutoCAD Plant 3D

Completed - The scheduled maintenance has been completed.
Dec 15, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 00:00 PST

Scheduled - Autodesk will perform scheduled maintenance for Collaboration for AutoCAD Plant 3D on December 15, 2024, from 12:00 AM PST until 04:00 AM PST for all regions to improve platform resiliency. During this time, Collaboration for AutoCAD Plant 3D will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Nov 26, 19:53 PST

Dec 14, 2024

No incidents reported.

Dec 13, 2024

Annual AEC (Architecture, Engineering, and Construction) collections

Resolved - On December 12, 2024, at 07:13 PM PST, Autodesk identified an issue where customers were unable to process annual renewals for multiple AEC (Architecture, Engineering, and Construction) collections. Once the issue was resolved on December 13, 2024, at 09:37 AM PST, annual AEC renewals returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Dec 13, 10:22 PST

Dec 12, 2024

Autodesk Construction Cloud (ACC) Admin Console

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 12, 03:41 PST

Update - We are continuing to work on resolving this issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 12, 02:50 PST

Identified - We have identified the cause of the issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 11, 23:54 PST

Investigating - We are investigating an issue where customers are unable to create projects in Autodesk Construction Cloud (ACC) Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 11, 22:56 PST

Dec 11, 2024

Multiple Autodesk Products

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 11, 13:49 PST

Identified - We have identified the cause of the issue where customers are intermittently unable to access multiple Autodesk Construction Cloud products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 11, 13:01 PST

Investigating - We are investigating an issue where customers experiencing intermittent failure to access multiple Autodesk Construction Cloud products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 11, 12:02 PST

Multiple Autodesk Construction Cloud products

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 11, 10:49 PST

Investigating - We are investigating an issue where customers are facing intermittent failure while using multiple Multiple Autodesk Construction Cloud products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 11, 10:37 PST

BuildingConnected

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 11, 10:36 PST

Investigating - We are investigating reports of customers experiencing an issue for "Soft Awarded" customers, the company name within a bid package is incorrectly displaying as "Unknown" on BuildingConnected in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 11, 10:25 PST

Multiple Autodesk Products

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 11, 08:04 PST

Investigating - We are investigating an issue where customers are experiencing errors while accessing file translations, along with features being inaccessible in multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 11, 07:43 PST

Dec 10, 2024

Multiple Autodesk Products

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 10, 16:12 PST

Identified - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 3 hours or sooner if we have more information to share.
Dec 10, 14:21 PST

Investigating - We are investigating an issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 10, 13:17 PST

BuildingConnected

Resolved - On December 10, 2024 at 10:33 AM PST, Autodesk identified an issue where customers were unable to access projects on BuildingConnected in the US region. Once the issue was resolved on December 10, 2024 at 11:16 AM PST, BuildingConnected returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Dec 10, 11:43 PST

Dec 9, 2024

Autodesk Docs

Resolved - On December 09, 2024 at 5:54 PM PST, Autodesk identified an issue where customers were unable to access office files in Autodesk Docs in the US region. Once the issue was resolved on December 09, 2024 at 6:30 PM PST, Autodesk Docs returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Dec 9, 18:57 PST

Multiple Autodesk Products

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 9, 16:45 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
Dec 9, 16:30 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 15:33 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 14:31 PST

Identified - We have identified the cause of the issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 13:29 PST

Autodesk Parameters Service

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 9, 07:56 PST

Investigating - We are currently investigating an issue where customers are unable to create new data in the Autodesk Parameters Service. However, they can still access the existing libraries and collections, and view data in the Autodesk Parameters Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 07:25 PST

Dec 8, 2024

Fusion

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 8, 10:42 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency while accessing search panel within Fusion home tab. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 8, 10:19 PST

Identified - We have identified the cause of the issue where customers are experiencing latency while accessing search panel within Fusion home tab. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 8, 05:20 PST

Update - We are continuing to investigate an issue where customers are experiencing latency while accessing search panel within Fusion home tab. We will provide an update within 4 hours or sooner if we have more information to share.
Dec 8, 01:55 PST

Investigating - We are investigating an issue where customers are experiencing latency while accessing search panel within Fusion home tab. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 8, 01:28 PST

Dec 7, 2024

InfraWorks

Completed - The scheduled maintenance has been completed.
Dec 7, 20:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:00 PST

Scheduled - Autodesk will perform scheduled maintenance for InfraWorks Model Storage Service, InfraWorks Model Builder Service and InfraWorks Optimization Service on December 7, 2024, from 05:00 PM PST until 08:00 PM PST to improve database performance. During this time the following features will be unavailable; Opening a non-cached cloud model, Publish, Sync a cached cloud model, Model Builder, Corridor optimization, and Profile optimization. We apologize for any inconvenience caused during this time.
Nov 20, 07:38 PST

Upchain

Completed - The scheduled maintenance has been completed.
Dec 7, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 PST

Scheduled - Autodesk will be performing urgent system maintenance for Upchain on December 7, 2024, from 12:00 AM PST until 03:00 AM PST to improve platform resiliency. During this time, customers may experience slowness and brief service disruptions. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Dec 4, 09:45 PST

Translation Tool Disclaimer