Incident History

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February 2025

Fusion
On February 9, 2024 at 4:16 PM GMT, Autodesk identified an issue where customers were experiencing latency while using Fusion in the US region. Once the issue was resolved on February 9, 2024 at 4:19 PM GMT, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Feb 9, 5:36 PM - 5:36 PM GMT
[Scheduled] Library.io
The scheduled maintenance has been completed.
Feb 9, 2:00 AM - 4:00 AM GMT
Autodesk Business Systems
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Feb 8, 1:58 PM - 7:06 PM GMT
[Scheduled] Fusion Manage
The scheduled maintenance has been completed.
Feb 8, 4:00 PM - 7:00 PM GMT

January 2025

Multiple Autodesk Products
On January 31, 2025 at 5:00 AM GMT, Autodesk identified an issue where customers experienced an issue while downloading the files on multiple Autodesk products. Once the issue was resolved on January 31, 2025 at 5:20 AM GMT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jan 31, 6:13 AM - 6:13 AM GMT
Autodesk Support
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 29, 2:45 PM - Jan 30, 11:49 AM GMT
Autodesk Insight
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 28, 2:19 PM - 5:23 PM GMT
BuildingConnected | TradeTapp
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 27, 6:12 PM - 9:25 PM GMT

December 2024

PlanGrid | PlanGrid Admin Console | Autodesk Build
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 30, 11:43 AM - 1:16 PM GMT
PlanGrid | PlanGrid Admin Console | Autodesk Build
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 30, 5:43 AM - 6:28 AM GMT
[Scheduled] BIM 360 Notifications Tool
The scheduled maintenance has been completed.
Dec 29, 7:00 AM - 7:20 AM GMT
PlanGrid Admin Console | PlanGrid
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 27, 1:03 PM - 3:52 PM GMT