Multiple Autodesk Products
Investigating - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is resulting in intermittent login failures for customers using the "Sign in with Microsoft" option to access multiple Autodesk products and services. Customers may be unable to complete the sign-in process. Other sign-in methods are not affected. As a workaround, customers can use their email address and password to sign in to the application. Our teams are investigating and will share an update as more information becomes available.
Nov 13, 2026 - 05:53 PST
Autodesk Support
Update - We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As a workaround, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Account Portal. We will provide an update within 2 hours or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 13, 2026 - 04:54 PST
Update - We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As a workaround, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Account Portal. We will provide an update within 2 hours or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 13, 2026 - 02:52 PST
Update - We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As a workaround, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Account Portal. We will provide an update within 2 hours or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 12, 2026 - 23:52 PST
Identified - We are aware of an ongoing Microsoft service outage affecting Autodesk Support. New case requests submitted by email and email replies from customers to existing cases would be delayed reaching Autodesk. Emails sent by Autodesk Support to customers are unaffected. As an alternative, please use chat or Autodesk Assistant to create a new case. To respond to an existing case, please add comments to the case in the Account Portal. We are actively working to resolve the issue and will provide an update within 60 minutes or sooner if more information becomes available.
Nov 12, 2026 - 22:53 PST
Autodesk account | Identity, Licensing & Entitlement | Other Business Systems
Update - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 13, 2026 - 04:22 PST
Update - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 13, 2026 - 02:35 PST
Update - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 12, 2026 - 23:22 PST
Update - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 12, 2026 - 21:12 PST
Update - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 12, 2026 - 19:43 PST
Update - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 12, 2026 - 18:49 PST
Monitoring - We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.
Nov 12, 2026 - 17:31 PST
BIM 360 Glue End of Life
Monitoring - On August 4, 2026, BIM 360 Glue reached end of life (EOL). Questions? Please see the FAQ link below or contact Autodesk Support for assistance.
https://help.autodesk.com/view/BIM360/ENU/?guid=GUID-5277DEB0-74F7-4314-84D7-3EF51BDC35D2
Aug 06, 2026 - 05:35 PDT
Uptime over the past 90 days. View historical uptime.
A360 Operational
Asset Information Connector Operational
AutoCAD Online Services Degraded Performance
AutoCAD Web Operational
Autodesk App Store Degraded Performance
Autodesk Business Systems Degraded Performance
Autodesk Assistant Operational
Autodesk Online Store Operational
Autodesk Support Degraded Performance
Autodesk account Degraded Performance
Autodesk.com Operational
Other Business Systems Degraded Performance
Autodesk Docs for Government Operational
Autodesk Drive Degraded Performance
Autodesk Forma Degraded Performance
BIM Collaborate Degraded Performance
BIM Collaborate (Australia) Degraded Performance
BIM Collaborate (Canada) Degraded Performance
BIM Collaborate (European Union) Degraded Performance
BIM Collaborate (Germany) Degraded Performance
BIM Collaborate (India) Degraded Performance
BIM Collaborate (Japan) Degraded Performance
BIM Collaborate (UK) Degraded Performance
BuildingConnected Degraded Performance
Content Catalog Operational
Content Catalog (Australia) Operational
Content Catalog (European Union) Operational
Forma - Admin Console Degraded Performance
Forma - Admin Console (Australia) Degraded Performance
Forma - Admin Console (Canada) Degraded Performance
Forma - Admin Console (European Union) Degraded Performance
Forma - Admin Console (Germany) Degraded Performance
Forma - Admin Console (India) Degraded Performance
Forma - Admin Console (Japan) Degraded Performance
Forma - Admin Console (UK) Degraded Performance
Forma - AutoSpecs Degraded Performance
Forma - Cost Management Degraded Performance
Forma - Cost Management (Australia) Degraded Performance
Forma - Cost Management (Canada) Degraded Performance
Forma - Cost Management (European Union) Degraded Performance
Forma - Cost Management (Germany) Degraded Performance
Forma - Cost Management (India) Degraded Performance
Forma - Cost Management (Japan) Degraded Performance
Forma - Cost Management (UK) Degraded Performance
Forma - Data Connector Operational
Forma - Data Connector (Australia) Operational
Forma - Data Connector (Canada) Operational
Forma - Data Connector (European Union) Operational
Forma - Data Connector (Germany) Operational
Forma - Data Connector (India) Operational
Forma - Data Connector (Japan) Operational
Forma - Data Connector (UK) Operational
Forma - My Home Operational
Forma - My Home (Australia) Operational
Forma - My Home (Canada) Operational
Forma - My Home (European Union) Operational
Forma - My Home (Germany) Operational
Forma - My Home (India) Operational
Forma - My Home (Japan) Operational
Forma - My Home (UK) Operational
Forma - Reports Operational
Forma - Reports (Australia) Operational
Forma - Reports (Canada) Operational
Forma - Reports (European Union) Operational
Forma - Reports (Germany) Operational
Forma - Reports (India) Operational
Forma - Reports (Japan) Operational
Forma - Reports (UK) Operational
Forma - Specifications Operational
Forma - Specifications (Australia) Operational
Forma - Specifications (Canada) Operational
Forma - Specifications (European Union) Operational
Forma - Specifications (Germany) Operational
Forma - Specifications (India) Operational
Forma - Specifications (Japan) Operational
Forma - Specifications (UK) Operational
Forma Build Degraded Performance
Forma Build (Australia) Degraded Performance
Forma Build (Canada) Degraded Performance
Forma Build (European Union) Degraded Performance
Forma Build (Germany) Degraded Performance
Forma Build (India) Degraded Performance
Forma Build (Japan) Degraded Performance
Forma Build (UK) Degraded Performance
Forma - Insight Operational
Forma - Insight (Australia) Operational
Forma - Insight (Canada) Operational
Forma - Insight (European Union) Operational
Forma - Insight (Germany) Operational
Forma - Insight (India) Operational
Forma - Insight (Japan) Operational
Forma - Insight (UK) Operational
Forma Data Management Degraded Performance
Forma Data Management (Australia) Degraded Performance
Forma Data Management (Canada) Degraded Performance
Forma Data Management (European Union) Degraded Performance
Forma Data Management (Germany) Degraded Performance
Forma Data Management (India) Degraded Performance
Forma Data Management (Japan) Degraded Performance
Forma Data Management (UK) Degraded Performance
Forma Design Collaboration Operational
Forma Design Collaboration (Australia) Operational
Forma Design Collaboration (Canada) Operational
Forma Design Collaboration (European Union) Operational
Forma Design Collaboration (Germany) Operational
Forma Design Collaboration (India) Operational
Forma Design Collaboration (Japan) Operational
Forma Design Collaboration (UK) Operational
Forma Carbon Insights Operational
Forma Carbon Insights (Australia) Operational
Forma Carbon Insights (Canada) Operational
Forma Carbon Insights (European Union) Operational
Forma Carbon Insights (Germany) Operational
Forma Carbon Insights (India) Operational
Forma Carbon Insights (Japan) Operational
Forma Carbon Insights (UK) Operational
Forma Mobile App Operational
Forma Mobile App (Australia) Operational
Forma Mobile App (Canada) Operational
Forma Mobile App (European Union) Operational
Forma Mobile App (Germany) Operational
Forma Mobile App (India) Operational
Forma Mobile App (Japan) Operational
Forma Mobile App (UK) Operational
Forma Takeoff Degraded Performance
Forma Takeoff (Australia) Degraded Performance
Forma Takeoff (Canada) Degraded Performance
Forma Takeoff (European Union) Degraded Performance
Forma Takeoff (Germany) Degraded Performance
Forma Takeoff (India) Degraded Performance
Forma Takeoff (Japan) Degraded Performance
Forma Takeoff (UK) Degraded Performance
ProEst Operational
ProEst (Australia) Operational
TradeTapp Operational
Forma Estimate Operational
Forma Estimate (Australia) Operational
Forma Estimate (Canada) Operational
Forma Estimate (European Union) Operational
Forma Estimate (Germany) Operational
Forma Estimate (India) Operational
Forma Estimate (Japan) Operational
Forma Estimate (UK) Operational
Autodesk Parameters Service Operational
Autodesk Parameters Service (Australia) Operational
Autodesk Parameters Service (Canada) Operational
Autodesk Parameters Service (European Union) Operational
Autodesk Parameters Service (Germany) Operational
Autodesk Parameters Service (India) Operational
Autodesk Parameters Service (Japan) Operational
Autodesk Parameters Service (UK) Operational
Autodesk Platform Services Degraded Performance
APS - AEC Data Model API Operational
APS - AEC Data Model API (Canada) Operational
APS - AEC Data Model API (Australia) Operational
APS - AEC Data Model API (European Union) Operational
APS - AEC Data Model API (Germany) Operational
APS - AEC Data Model API (India) Operational
APS - AEC Data Model API (Japan) Operational
APS - AEC Data Model API (UK) Operational
APS - Automation API Degraded Performance
APS - Data Exchange Degraded Performance
APS - Data Management Degraded Performance
APS - Data Management (Australia) Degraded Performance
APS - Data Management (Canada) Degraded Performance
APS - Data Management (European Union) Degraded Performance
APS - Data Management (Germany) Degraded Performance
APS - Data Management (India) Degraded Performance
APS - Data Management (Japan) Degraded Performance
APS - Data Management (UK) Degraded Performance
APS - Developer Portal Operational
APS - Flow Graph Engine API Operational
APS - Manufacturing Data Model Operational
APS - Model Derivative Operational
APS - Webhooks Operational
APS - Data Exchange (Australia) Operational
APS - Data Exchange (European Union) Operational
APS - Data Exchange (Canada) Operational
APS - Data Exchange (Germany) Operational
APS - Data Exchange (India) Operational
APS - Data Exchange (Japan) Operational
APS - Data Exchange (UK) Operational
Autodesk Tandem™ Operational
Autodesk Tandem™ Connect Operational
BIM 360 Degraded Performance
BIM 360 Account Administration Degraded Performance
BIM 360 Account Administration (European Union) Degraded Performance
BIM 360 Cost Management Operational
BIM 360 Cost Management (European Union) Operational
BIM 360 Design Collaboration Degraded Performance
BIM 360 Design Collaboration (European Union) Degraded Performance
BIM 360 Docs Degraded Performance
BIM 360 Docs (European Union) Degraded Performance
BIM 360 Field Degraded Performance
BIM 360 Field (European Union) Degraded Performance
BIM 360 Field Management Degraded Performance
BIM 360 Field Management (European Union) Degraded Performance
BIM 360 Glue [EOL] Degraded Performance
BIM 360 Glue (European Union) [EOL] Degraded Performance
BIM 360 Insight Degraded Performance
BIM 360 Insight (European Union) Degraded Performance
BIM 360 Model Coordination Degraded Performance
BIM 360 Model Coordination (European Union) Degraded Performance
BIM 360 Ops Operational
BIM 360 Plan Operational
BIM 360 Project Home Operational
BIM 360 Project Home (European Union) Operational
BIM 360 Project Management Degraded Performance
BIM 360 Project Management (European Union) Degraded Performance
BIM 360 Reports Operational
BIM 360 Reports (European Union) Operational
BIM 360 Team Mobile Operational
BIM Collaborate Pro for Government Operational
Character Generator Operational
Civil 3D Online Services Operational
Cloud Rendering Degraded Performance
Collaboration for AutoCAD Plant 3D Degraded Performance
Collaboration for AutoCAD Plant 3D (Australia) Degraded Performance
Collaboration for AutoCAD Plant 3D (European Union) Degraded Performance
Dynamo Package Manager Degraded Performance
Factory Design Warehouse Operational
Flow Capture Operational
Flow Capture Operational
Flow Capture Application Operational
Flow Capture Administration Operational
Flow Capture Downloads Operational
Flow Capture Integrations/APIs Operational
Flow Capture Notifications Operational
Flow Capture Uploads/Processing Operational
Flow Capture Viewing/Playback Operational
Flow Capture - Originals Access Operational
Flow Capture - Originals Access Operational
Flow Capture Administration - Originals Access Operational
Flow Capture Application - Originals Access Operational
Flow Capture Downloads - Originals Access Operational
Flow Capture Integrations/APIs - Originals Access Operational
Flow Capture Notifications - Originals Access Operational
Flow Capture Uploads/Processing - Originals Access Operational
Flow Capture Viewing/Playback - Originals Access Operational
Flow Generative Scheduling Operational
Flow Platform Operational
Flow Platform GraphQL API Operational
Flow Platform Permissions Operational
Flow Platform Provisioning Operational
Flow Production Tracking Operational
FPTR Operational
FPTR Home Operational
FPTR Live Review Operational
FPTR Notifications and Webhooks Operational
FPTR Site Activity Monitor Operational
FPTR Transcoding Operational
FormIt Degraded Performance
Fusion Operational
Fusion Manage Degraded Performance
Fusion Mobile Degraded Performance
Fusion Online Degraded Performance
Fusion Operations Operational
Fusion Team Operational
GCPay Operational
Generative Design Degraded Performance
Identity, Licensing & Entitlement Degraded Performance
Info360 Asset Operational
Info360 Asset (Australia) Operational
Info360 Asset (UK) Operational
Info360 Cloud Model Service Operational
Info360 Cloud Model Service (Australia) Operational
Info360 Cloud Model Service (UK) Operational
Info360 Insight Operational
Info360 Insight (Australia) Operational
Info360 Insight (UK) Operational
Informed Design Web App Degraded Performance
Informed Design for Inventor Degraded Performance
Informed Design for Revit Degraded Performance
InfraWorks Degraded Performance
Instructables Operational
Library.io Operational
MEP Content Editor Operational
Moldflow Degraded Performance
Moldflow Cloud Service Degraded Performance
Moldflow Session Concurrency Service Operational
My Profile and Settings Operational
PlanGrid Operational
PlanGrid Operational
PlanGrid Admin Console Operational
Pype Degraded Performance
Pype AutoSpecs Degraded Performance
Pype Closeout Operational
Pype SmartPlans Operational
Pype eBinder Operational
ReCap Services Degraded Performance
Revit Cloud Model Upgrade Degraded Performance
Revit Cloud Worksharing / Cloud Models Degraded Performance
Revit Cloud Worksharing / Cloud Models (Australia) Degraded Performance
Revit Cloud Worksharing / Cloud Models (Canada) Degraded Performance
Revit Cloud Worksharing / Cloud Models (European Union) Degraded Performance
Revit Cloud Worksharing / Cloud Models (Germany) Degraded Performance
Revit Cloud Worksharing / Cloud Models (India) Degraded Performance
Revit Cloud Worksharing / Cloud Models (Japan) Degraded Performance
Revit Cloud Worksharing / Cloud Models (UK) Degraded Performance
Rhumbix Operational
Tinkercad Operational
Upchain Operational
Vault Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Multiple Autodesk Products Nov 14, 2026 18:30-22:30 PST

Update - Autodesk will perform scheduled maintenance for the Identity and Access Control Manager services on November 14, 2026 from 6:30 PM PST to 10:30 PM PST to improve platform resiliency. During this time, customers may experience latency for Autodesk Products and Platform Services or they may be temporarily unavailable. Affected workflows include adding or removing users to/from hubs and projects, first-time SSO sign-ins, Primary/SSO Admins managing SSO connections, and data collaboration workflows. We apologize for any inconvenience caused during this time.
Oct 22, 2026 - 16:58 PDT
Scheduled - Autodesk will perform scheduled maintenance for the Identity and Access Control Manager services on November 14, 2026 from 6:30 PM PST to 10:30 PM PST to improve platform resiliency. During this time, customers may experience latency for Autodesk Products and Platform Services or they may be temporarily unavailable. Affected workflows include adding or removing users to/from hubs and projects, first-time SSO sign-ins, Primary/SSO Admins managing SSO connections, and data collaboration workflows. We apologize for any inconvenience caused during this time.
Oct 22, 2026 - 16:47 PDT

Multiple Autodesk Products Nov 21, 2026 08:00 - Nov 22, 2026 10:00 PST

Autodesk will perform scheduled maintenance for multiple Autodesk products on November 21, 2026 from 8:00 AM PST until November 22, 2026 at 10:00 AM PST to enhance platform resiliency. During this time, some updates may be delayed, such as user profile image updates. No service downtime is expected. We apologize for any inconvenience caused during this time.
Posted on Oct 28, 2026 - 15:28 PDT

Autodesk Account Nov 21, 2026 09:00-10:00 PST

Autodesk will be performing urgent system maintenance for Autodesk Account on November 21, 2026 from 09:00 AM PST until 10:00 AM PST, to improve the platform resiliency. During this time, customer will not be able to assign or un-assign the existing products and newly purchased subscription will not appear in customer portal. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Nov 11, 2026 - 06:43 PST

Upchain Nov 22, 2026 08:00-10:00 PST

Autodesk will be performing urgent system maintenance for Upchain on November 22, 2026 from 08:00 AM PST until 10:00 AM PST to improve platform resilency. During this time Upchain GPS job processing may be unavailable for use at this time for the ATS tenant. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Nov 09, 2026 - 06:48 PST

Autodesk Docs for Government | BIM Collaborate Pro for Government Nov 28, 2026 09:00-13:00 PST

Autodesk will perform scheduled maintenance for Autodesk account on November 28, 2026 from 9:00 am PST to 1:00 pm PST to improve platform stability and reliability. During this time, Autodesk account (including User management and Assigning products) will be unavailable in Autodesk Account for the administrators of Autodesk Docs for Government and BIM Collaborate Pro for Government. We apologize for any inconvenience caused during this time.
Posted on Nov 09, 2026 - 09:39 PST

BIM Collaborate Pro for Government | Autodesk Docs for Government Nov 29, 2026 01:00-05:00 PST

Autodesk will perform scheduled maintenance for BIM Collaborate Pro for Government and Autodesk Docs for Government on November 29, 2026 from 01:00 AM PST until 05:00 AM PST for the Autodesk for Government region to perform a database upgrade to improve platform resiliency. During this time BIM Collaborate Pro for Government and Autodesk Docs for Government may be unavailable for a few minutes. We apologize for any inconvenience caused during this time.
Posted on Nov 05, 2026 - 00:31 PST

Revit Cloud Worksharing / Cloud Models Nov 29, 2026 05:00-06:30 PST

Autodesk will perform scheduled maintenance for Revit Cloud Worksharing / Cloud Models on November 29, 2026 from 5:00 AM PST until 06:30 AM PST to improve system scalability and resiliency. This maintenance will only affect the US region. During this period, customers may experience intermittent errors or slowness; retrying after a few minutes should allow the operation to complete. We apologize for any inconvenience caused during this time.
Posted on Nov 10, 2026 - 05:10 PST

Multiple Autodesk Products Dec 5, 2026 20:00 - Dec 6, 2026 08:00 PST

Autodesk will be performing scheduled maintenance for multiple Autodesk products on December 5, 2026, from 8:00 PM PST until December 6, 2026, at 8:00 AM PST to improve platform reliability. During this time, customers may experience minimal service disruption, including slightly increased API response times or intermittent errors. We anticipate minimal downtime throughout the maintenance window. We apologize for any inconvenience caused and thank you for your patience and understanding.
Posted on Oct 23, 2026 - 01:31 PDT

Multiple Autodesk Products Jan 30, 2027 08:00-16:00 PST

Autodesk will perform scheduled maintenance for all Forma and BIM 360 products and services on January 30, 2027 from 8:00 AM PST until 4:00 PM PST for all regions to improve the reliability and performance of the platform. During this time all Forma and BIM 360 products and services will be unavailable. We apologize for any inconvenience caused during this time.
Posted on Nov 11, 2026 - 10:28 PST

Nov 13, 2026

Unresolved incidents: Multiple Autodesk Products, Autodesk Support, Autodesk account | Identity, Licensing & Entitlement | Other Business Systems.

Nov 12, 2026

MEP Content Editor
Resolved - On November 11, 2026 at 11:46 PM PST, Autodesk identified an issue where customers were experiencing errors while searching or retrieving content in MEP Content Editor. Once the issue was resolved on November 12, 2026 at 12:02 AM PST, MEP Content Editor returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 12, 01:11 PST

Nov 11, 2026

No incidents reported.

Nov 10, 2026

BIM 360 Design Collaboration | BIM 360 Docs
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 10, 11:55 PST
Identified - We have identified the cause of the issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 10, 11:02 PST
Investigating - We are investigating an issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 10, 09:59 PST
Forma Build | Forma Data Management | AutoCAD Web
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 10, 11:18 PST
Update - We are continuing to investigate an issue where customers are experiencing errors when working with Issues, including adding attachments, placing issues on files, and uploading snapshots in Forma Build, Forma Data Management, and AutoCAD Web. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 10, 10:37 PST
Investigating - We are investigating an issue where customers are experiencing errors when working with Issues, including adding attachments, placing issues on files, and uploading snapshots in Forma Build, Forma Data Management, and AutoCAD Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 10, 09:36 PST
Fusion Team
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 10, 09:36 PST
Update - We have identified the cause of the issue where customers are unable to upload composite/assembly designs or generate viewables and thumbnails through Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 10, 08:23 PST
Identified - We have identified the cause of the issue where customers are unable to upload composite/assembly designs or generate viewables and thumbnails through Fusion Team. We will provide an update within 4 hours or sooner if we have more information to share.
Nov 10, 04:14 PST
Update - We are continuing to investigate where customers are unable to upload composite/assembly designs or generate viewables and thumbnails through Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 10, 03:10 PST
Investigating - We are investigating an issue where customers are unable to upload composite/assembly designs or generate viewables and thumbnails through Fusion Team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 10, 02:16 PST

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Forma - Data Connector
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 5, 12:53 PST
Identified - We have identified the cause of the issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We subsequently determined similar failures in Canada, UK, Germany and Japan regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 5, 12:37 PST
Investigating - We are investigating an issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region.‌ We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 5, 11:44 PST
Autodesk Tandem™ Connect
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 5, 06:12 PST
Investigating - We are investigating an issue where customers are unable to login to Autodesk Tandem™ Connect. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 5, 05:10 PST

Nov 4, 2026

BIM 360 Account Administration
Resolved - On November 2, 2026, at 07:39 AM PST, Autodesk identified an issue where customers were experiencing issues accessing the services tab in BIM 360 Account Administration in the US and European Union regions. Once the issue was resolved on November 2, 2026, at 09:05 AM PST, BIM 360 Account Administration returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 4, 00:51 PST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

BIM 360 Project Home | BIM 360 Project Home (European Union)
Resolved - After further review, no customer impact was identified for BIM 360 Project Home in the US and European Union regions. We apologize for any confusion caused by the previous notification.
Nov 2, 09:09 PST
Identified - We have identified the cause of the issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 2, 08:56 PST
Investigating - We are investigating an issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 2, 07:56 PST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

AutoCAD Online Services
Completed - The scheduled maintenance has been completed.
Oct 31, 18:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 18:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for AutoCAD Online Services on October 31, 2026 from 6:00 PM PDT until 6:30 PM PDT. During this time AutoCAD Online Services may be unavailable at this time. We apologize for any inconvenience caused during this time.
Oct 14, 04:22 PDT
AutoCAD Web
Completed - The scheduled maintenance has been completed.
Oct 31, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 18:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for AutoCAD Web on October 31, 2026 from 6:00 PM PDT until 6:30 PM PDT to improve system performance. During this time all workflows will be unavailable. We apologize for any inconvenience caused during this time.
Oct 14, 04:25 PDT

Oct 30, 2026

No incidents reported.

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