Autodesk Health Dashboard Status

Multiple Autodesk Products

Identified - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 3 hours or sooner if we have more information to share.
Dec 10, 2024 - 14:21 PST

Investigating - We are investigating an issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 10, 2024 - 13:17 PST

A360 Degraded Performance

A360 Mobile Degraded Performance

ACC Admin Console Operational

ACC Admin Console (Australia) Operational

ACC Admin Console (European Union) Operational

ACC AutoSpecs Operational

ACC Cost Management Operational

ACC Cost Management (Australia) Operational

ACC Cost Management (European Union) Operational

ACC Insight Operational

ACC Insight (Australia) Operational

ACC Insight (European Union) Operational

ACC My Home Operational

ACC My Home (Australia) Operational

ACC My Home (European Union) Operational

ACC Reports Operational

ACC Reports (Australia) Operational

ACC Reports (European Union) Operational

ACC Specifications Operational

APS - Data Exchange Operational

APS - Data Management Operational

APS - Data Management (Australia) Operational

APS - Design Automation Operational

APS - Developer Portal Operational

APS - Flow Graph Engine API Operational

APS - Manufacturing Data Model Operational

APS - Model Derivative Operational

APS - Webhooks Operational

AutoCAD Online Services Operational

AutoCAD Web Operational

Autodesk App Store Operational

Autodesk BIM Collaborate Operational

Autodesk BIM Collaborate (Australia) Operational

Autodesk BIM Collaborate (European Union) Operational

Autodesk Build Operational

Autodesk Build (Australia) Operational

Autodesk Build (European Union) Operational

Autodesk Business Systems Operational

Autodesk Construction Cloud Data Connector Operational

Autodesk Construction Cloud Data Connector (Australia) Operational

Autodesk Construction Cloud Data Connector (European Union) Operational

Autodesk Docs Operational

Autodesk Docs (Australia) Operational

Autodesk Docs (European Union) Operational

Autodesk Drive Degraded Performance

Autodesk Insight Operational

Autodesk Parameters Service Operational

Autodesk Takeoff Operational

Autodesk Takeoff (Australia) Operational

Autodesk Takeoff (European Union) Operational

Autodesk Tandem™ Operational

BIM 360 Account Administration Operational

BIM 360 Account Administration (European Union) Operational

BIM 360 Cost Management Operational

BIM 360 Cost Management (European Union) Operational

BIM 360 Design Collaboration Operational

BIM 360 Design Collaboration (European Union) Operational

BIM 360 Docs Operational

BIM 360 Docs (European Union) Operational

BIM 360 Field Operational

BIM 360 Field (European Union) Operational

BIM 360 Field Management Operational

BIM 360 Field Management (European Union) Operational

BIM 360 Glue Operational

BIM 360 Glue (European Union) Operational

BIM 360 Insight Operational

BIM 360 Insight (European Union) Operational

BIM 360 Model Coordination Operational

BIM 360 Model Coordination (European Union) Operational

BIM 360 Ops Operational

BIM 360 Plan Operational

BIM 360 Project Home Operational

BIM 360 Project Home (European Union) Operational

BIM 360 Project Management Operational

BIM 360 Project Management (European Union) Operational

BIM 360 Reports Operational

BIM 360 Reports (European Union) Operational

BIM 360 Team Mobile Operational

BuildingConnected Operational

CER v2 Services Operational

CFD Cloud Service Operational

Character Generator Operational

Civil 3D Online Services Operational

Cloud Rendering Operational

Collaboration for AutoCAD Plant 3D Operational

Collaboration for AutoCAD Plant 3D (Australia) Operational

Collaboration for AutoCAD Plant 3D (European Union) Operational

Digital Workplace Operational

Dynamo Machine Learning Operational

Dynamo Package Manager Operational

Factory Design Warehouse Operational

Flow Generative Scheduling Operational

FormIt Operational

Fusion Degraded Performance

Fusion Online Operational

Fusion Manage Operational

Fusion Mobile Degraded Performance

Fusion Operations Operational

Fusion Team Degraded Performance

Generative Design Operational

Informed Design for Inventor Operational

Informed Design for Revit Operational

Informed Design Web App Operational

InfraWorks Operational

Instructables Operational

Library.io Operational

Identity, Licensing & Entitlement Operational

MEP Content Editor Operational

Moldflow Cloud Service Operational

My Profile and Settings Operational

PlanGrid Operational

PlanGrid Admin Console Operational

Plant Collaboration Services (based on BIM 360 Team) Operational

ProEst Operational

Pype AutoSpecs Operational

Pype Closeout Operational

Pype eBinder Operational

Pype SmartPlans Operational

ReCap Services Operational

Revit Cloud Model Upgrade Operational

Revit Cloud Worksharing / Cloud Models Operational

Revit Cloud Worksharing / Cloud Models (Australia) Operational

Revit Cloud Worksharing / Cloud Models (European Union) Operational

Tinkercad Operational

TradeTapp Operational

Upchain Operational

Vault Gateway Operational

BIM Collaborate Pro for Government Operational

Autodesk Docs for Government Operational

Autodesk Parameters Service (Australia) Operational

Autodesk Parameters Service (European Union) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Collaboration for AutoCAD Plant 3D Dec 15, 2024 00:00-04:00 PST

Autodesk will perform scheduled maintenance for Collaboration for AutoCAD Plant 3D on December 15, 2024, from 12:00 AM PST until 04:00 AM PST for all regions to improve platform resiliency. During this time, Collaboration for AutoCAD Plant 3D will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Nov 26, 2024 - 19:53 PST

Past Incidents

Dec 10, 2024

BuildingConnected

Resolved - On December 10, 2024 at 10:33 AM PST, Autodesk identified an issue where customers were unable to access projects on BuildingConnected in the US region. Once the issue was resolved on December 10, 2024 at 11:16 AM PST, BuildingConnected returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Dec 10, 11:43 PST

Dec 9, 2024

Autodesk Docs

Resolved - On December 09, 2024 at 5:54 PM PST, Autodesk identified an issue where customers were unable to access office files in Autodesk Docs in the US region. Once the issue was resolved on December 09, 2024 at 6:30 PM PST, Autodesk Docs returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Dec 9, 18:57 PST

Multiple Autodesk Products

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 9, 16:45 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
Dec 9, 16:30 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 15:33 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 14:31 PST

Identified - We have identified the cause of the issue where customers are experiencing latency accessing designs while using multiple Autodesk products in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 13:29 PST

Autodesk Parameters Service

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 9, 07:56 PST

Investigating - We are currently investigating an issue where customers are unable to create new data in the Autodesk Parameters Service. However, they can still access the existing libraries and collections, and view data in the Autodesk Parameters Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 9, 07:25 PST

Dec 8, 2024

Fusion

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 8, 10:42 PST

Update - We are continuing to work on resolving this issue where customers are experiencing latency while accessing search panel within Fusion home tab. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 8, 10:19 PST

Identified - We have identified the cause of the issue where customers are experiencing latency while accessing search panel within Fusion home tab. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Dec 8, 05:20 PST

Update - We are continuing to investigate an issue where customers are experiencing latency while accessing search panel within Fusion home tab. We will provide an update within 4 hours or sooner if we have more information to share.
Dec 8, 01:55 PST

Investigating - We are investigating an issue where customers are experiencing latency while accessing search panel within Fusion home tab. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 8, 01:28 PST

Dec 7, 2024

InfraWorks

Completed - The scheduled maintenance has been completed.
Dec 7, 20:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 17:00 PST

Scheduled - Autodesk will perform scheduled maintenance for InfraWorks Model Storage Service, InfraWorks Model Builder Service and InfraWorks Optimization Service on December 7, 2024, from 05:00 PM PST until 08:00 PM PST to improve database performance. During this time the following features will be unavailable; Opening a non-cached cloud model, Publish, Sync a cached cloud model, Model Builder, Corridor optimization, and Profile optimization. We apologize for any inconvenience caused during this time.
Nov 20, 07:38 PST

Upchain

Completed - The scheduled maintenance has been completed.
Dec 7, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 PST

Scheduled - Autodesk will be performing urgent system maintenance for Upchain on December 7, 2024, from 12:00 AM PST until 03:00 AM PST to improve platform resiliency. During this time, customers may experience slowness and brief service disruptions. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Dec 4, 09:45 PST

Dec 6, 2024

No incidents reported.

Dec 5, 2024

BIM 360 Design Collaboration

Resolved - After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Dec 5, 19:25 PST

Investigating - We are investigating an issue where customers are unable to find projects, open projects, or view models in BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 5, 18:29 PST

Dec 4, 2024

No incidents reported.

Dec 3, 2024

BIM 360 Design Collaboration

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 3, 17:54 PST

Investigating - We are investigating an issue where customers are unable to access Design Collaboration module of BIM 360. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 3, 17:10 PST

Dec 2, 2024

No incidents reported.

Dec 1, 2024

APS - Developer Portal

Completed - The scheduled maintenance has been completed.
Dec 1, 02:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 20:00 PST

Scheduled - Autodesk will be performing urgent system maintenance for APS- Developer Portal on November 30, 2024 from 8:00 PM PST until December 1, 2024 at 2:00 AM PST to optimize database performance. During this time customers may be unable to make changes in Developer Portal. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Nov 26, 18:47 PST

Nov 30, 2024

BIM 360 Docs | BIM 360 Docs (European Union)

Completed - The scheduled maintenance has been completed.
Nov 30, 19:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 18:30 PST

Scheduled - Autodesk will perform scheduled maintenance for BIM360 Docs on November 30, 2024, from 6:30 PM PST until 7:00 PM PST for the US and European Union regions. to improve platform resiliency. During this time, BIM 360 Docs will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Nov 11, 07:17 PST

Autodesk Build | Autodesk Build (Australia) | Autodesk Build (European Union)

Completed - The scheduled maintenance has been completed.
Nov 30, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 18:30 PST

Scheduled - Autodesk will perform scheduled maintenance for Autodesk Build on November 30, 2024, from 6:30 PM PST until 7:00 PM PST for the US, Australia, and European Union regions to improve platform resiliency. During this time, Autodesk Build - Files and Sheets tools will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Nov 11, 07:07 PST

Autodesk Docs | Autodesk Docs (Australia) | Autodesk Docs (European Union)

Completed - The scheduled maintenance has been completed.
Nov 30, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 18:31 PST

Scheduled - Autodesk will perform scheduled maintenance for Autodesk Docs on November 30, 2024, from 6:30 PM PST until 7:00 PM PST for the US, Australia, and European Union regions to improve platform resiliency. During this time, Autodesk Docs - Files, Reviews, and Transmittal will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Nov 11, 06:57 PST

Fusion Manage

Completed - The scheduled maintenance has been completed.
Nov 30, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 PST

Scheduled - Autodesk will perform scheduled maintenance for Fusion Manage on November 30, 2024 from 08:00 AM PST until 11:00 AM PST to improve platform resiliency. During this time Fusion Manage will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Nov 14, 14:59 PST

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

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