Autodesk will perform scheduled maintenance for BIM 360 Insight and Forma - Insight on August 08, 2026 from 08:00 AM PDT until 10:00 AM PDT for the European Union region to update service databases. During this time BIM 360 Insight and Forma - Insight services availability may be affected. We apologize for any inconvenience caused during this time. Posted on
Jul 17, 2026 - 13:36 PDT
Autodesk will perform scheduled maintenance on August 9, 2026 from 1:00 AM PDT until 6:00 AM PDT to enhance platform resiliency. No service downtime or impact is expected. If you notice any unexpected behavior, please reach out to Autodesk support at www.autodesk.com/support. Thank you for your patience and understanding. Posted on
Jul 23, 2026 - 05:32 PDT
Autodesk will be performing urgent system maintenance for Autodesk Business Systems on August 15, 2026 from 07:00 AM PDT until 10:30 AM PDT to enhance system resiliency. During this time Autodesk Business Systems will remain available however, some users may experience intermittent errors lasting a few minutes or increased response times. If you notice any unexpected behavior, please reach out to Autodesk support at www.autodesk.com/support. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding. Posted on
Aug 07, 2026 - 08:08 PDT
Autodesk will perform scheduled maintenance for APS - Data Management, APS - AEC Data Model API, APS Data Exchange, APS - Developer Portal, APS - Manufacturing Data Model, APS - Model Derivative and APS - Webhooks on August 15, 2026 from 07:00 PM PDT until August 16, 2026 01:00 AM PDT to improve platform resiliency. During this time, customers may experience latency for Autodesk Platform Services or services may be temporarily unavailable. We apologize for any inconvenience caused during this time. Posted on
Jul 14, 2026 - 03:49 PDT
Autodesk will perform scheduled maintenance for Forma Build, Forma Data Management, BIM 360 Docs, BuildingConnected, BIM 360 Design Collaboration, and BIM 360 Model Coordination on August 15, 2026 from 08:00 AM PDT until 08:00 PM PDT for the US region to improve platform resiliency and performance. During this time, users may experience increased latency when performing search functions. We apologize for any inconvenience caused during this time. Posted on
Jul 27, 2026 - 06:07 PDT
Autodesk will perform scheduled maintenance for GCPay on August 15th, 2026 from 12:00 PM PDT until 3:00 PM PDT to enhance platform resiliency. During this time some GCPay features may be unavailable. We apologize for any inconvenience caused during this time. Posted on
Jul 31, 2026 - 14:46 PDT
Autodesk will be performing scheduled system maintenance for Identity Service on August 15, 2026 from 07:00 PM PDT until 07:59PM PDT to improve platform resiliency. During this time, adding or removing users to/from hubs and projects, first-time SSO sign-ins to Autodesk applications, and Primary/SSO Admins managing SSO connections may be briefly disrupted. We apologize for any inconvenience caused during this time. Posted on
Jul 20, 2026 - 03:09 PDT
Autodesk will perform scheduled maintenance for Upchain on August 16th, 2026 from 08:00 AM PDT until 10:00 AM PDT to apply a security upgrade to EAP and ATS-gpsmaster base FAMI and replace an executable. During this time Upchain GPS job processing may be unavailable for use for the ATS tenant. We apologize for any inconvenience caused during this time. Posted on
Jul 31, 2026 - 02:59 PDT
Completed -
The scheduled maintenance for Autodesk account on August 8, 2026 has been cancelled and will be rescheduled for a later date. Thank you.
Aug 7, 11:32 PDT
Update -
The scheduled maintenance for Autodesk account on August 8, 2026 has been cancelled and will be rescheduled for a later date. Thank you.
Aug 7, 11:31 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Autodesk account on August 8, 2026 from 08:00 AM PDT until 09:00 AM PDT to improve platform stability and reliability. During this time the Activity Log page will be unavailable for end users. We apologize for any inconvenience caused during this time.
Jul 24, 08:27 PDT
Resolved -
On August 06, 2026 at 09:00 AM PDT, Autodesk identified an issue where customers were experiencing intermittent access issues with projects across multiple Autodesk Forma products in the US region. Once the issue was resolved on August 06, 2026 at 09:30 AM PDT all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Aug 6, 10:14 PDT
Resolved -
On August 05, 2026 at 01:00 PM PDT, Autodesk identified an issue where customers were intermittently were unable to upgrade or downgrade their subscriptions or purchase additional subscription tiers within Autodesk account. Once the issue was resolved on August 05, 2026 at 03:05 PM PDT, Autodesk account returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Aug 5, 16:08 PDT
Resolved -
On August 05, 2026 at 01:00 PM PDT, Autodesk identified an issue where a subset customers were intermittently unable to access Autodesk.com homepage, select Autodesk product pages, and Autodesk Flow Studio subscription upgrade functionality within Autodesk.com. Once the issue was resolved on August 05, 2026 at 03:05 PM PDT, Autodesk.com returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Aug 5, 16:00 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 5, 13:21 PDT
Identified -
We have identified the cause of the issue where customers are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 5, 13:02 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 5, 12:06 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 5, 11:23 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 8 hours or sooner if we have more information to share.
Aug 5, 09:22 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 6 hours or sooner if we have more information to share.
Aug 5, 03:22 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 5, 01:30 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 4, 23:30 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 4, 21:30 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 4, 19:27 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 18:31 PDT
Identified -
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 17:35 PDT
Update -
We are continuing to investigate an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 16:48 PDT
Investigating -
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 15:47 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 11:29 PDT
Update -
We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:45 PDT
Investigating -
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:15 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 11:27 PDT
Update -
We are continuing to investigate where customers are experiencing intermittent errors while navigating within FPTR. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 11:14 PDT
Investigating -
We are investigating an issue where customers are experiencing intermittent errors while navigating within FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:13 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 11:04 PDT
Investigating -
We are investigating an issue where customers are unable to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:55 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 03:21 PDT
Update -
We are continuing to investigate an issue where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 03:17 PDT
Investigating -
We are investigating reports where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 02:13 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 3, 19:50 PDT
Update -
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
Aug 3, 17:54 PDT
Update -
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
Aug 3, 14:46 PDT
Update -
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
Aug 3, 10:46 PDT
Investigating -
We are investigating an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 3, 09:48 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 3, 08:15 PDT
Update -
We are continuing to investigate an issue where customers are unable to download asset reports in Forma Build in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 3, 07:34 PDT
Investigating -
We are investigating an issue where customers are unable to download asset reports in Forma Build in Canada region. We are actively investigating and will provide an update within 60 minutes, or sooner if additional information becomes available.
Aug 3, 06:27 PDT
Completed -
The scheduled maintenance has been completed.
Aug 2, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 00:30 PDT
Scheduled -
Autodesk will perform scheduled maintenance for APS - Data Exchange on August 2, 2026, from 12:30 AM to 3:30 AM PDT to improve platform resiliency. During this time, customers should refrain from creating or updating exchanges through Autodesk Data Exchange Desktop Connectors or Autodesk Forma. We apologize for any inconvenience caused during this time.
Jul 13, 03:35 PDT
Completed -
The scheduled maintenance has been completed.
Aug 1, 19:29 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 19:00 PDT
Scheduled -
Autodesk will be performing scheduled maintenance for the Identity Service on August 1, 2026 from 07:00 PM PDT until 07:29 PM PDT to improve platform resiliency. During this time, adding or removing users to/from hubs and projects, first-time SSO sign-ins to Autodesk applications, and Primary/SSO Admins managing SSO connections may be briefly disrupted. We apologize for any inconvenience caused during this time.
Jul 14, 02:42 PDT
Resolved -
On July 31, 2026 at 09:43 AM PDT, Autodesk identified an issue where customers experienced intermittent errors and workflow failures in BIM Collaborate Pro for Government. Once the issue was resolved on July 31, 2026 at 10:55 AM PDT, BIM Collaborate Pro for Government returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jul 31, 11:34 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 31, 07:53 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products. We will provide an update within 2 hours or sooner if we have more information to share.
Jul 31, 06:16 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products. We will provide an update within 2 hours or sooner if we have more information to share.
Jul 31, 04:15 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products. We will provide an update within 2 hours or sooner if we have more information to share.
Jul 31, 02:15 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 2 hours or sooner if we have more information to share.
Jul 31, 00:19 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
Jul 30, 22:48 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
Jul 30, 20:56 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
Jul 30, 17:45 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 3 hours or sooner if we have more information to share.
Jul 30, 15:02 PDT
Update -
We are continuing to work on resolving this issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 2 hours or sooner if we have more information to share.
Jul 30, 13:05 PDT
Identified -
We have identified the cause of the issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 30, 12:11 PDT
Update -
We are continuing to investigate an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 30, 11:04 PDT
Update -
We are continuing to investigate an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 30, 10:10 PDT
Update -
We are continuing to investigate an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 30, 09:10 PDT
Investigating -
We are investigating an issue where a subset of customers with sufficient capacity balance are unable to use APS - Data Management and Autodesk Tandem products as expected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 30, 08:07 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 31, 03:54 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to upload configuration in the MEP Content Editor as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 31, 03:35 PDT
Identified -
We have identified the cause of the issue where customers are unable to upload configuration in the MEP Content Editor. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 31, 02:20 PDT
Investigating -
We are investigating an issue where customers are unable to upload configuration in the MEP Content Editor. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 31, 01:27 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 30, 23:51 PDT
Investigating -
We are investigating an issue where customers are experiencing issues with initial collaboration and synchronous central synchronization in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 30, 23:24 PDT
Resolved -
On July 30, 2026 at 7:30 PM PDT, Autodesk identified an issue where customers were unable to access BIM 360 Cost Management. Once the issue was resolved on July 30, 2026 at 8:30 PM PDT, BIM 360 Cost Management returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jul 30, 20:56 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 30, 12:52 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to add contacts to their qualifications in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 30, 12:30 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 29, 22:49 PDT
Investigating -
We are investigating an issue where customers are experiencing issues with initial collaboration and synchronous central synchronization in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 29, 22:07 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 29, 13:06 PDT
Update -
We are continuing to investigate an issue where customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 29, 13:04 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 29, 12:26 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 29, 08:04 PDT
Investigating -
We are investigating an issue where customers are unable to create and access new projects in Forma Build, Forma Data Management and Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 29, 07:09 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 28, 21:09 PDT
Investigating -
We are investigating an issue with customers are unable to chat or receive responses while using Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 20:45 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 28, 16:37 PDT
Update -
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 15:33 PDT
Update -
We are continuing to investigate reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 14:38 PDT
Investigating -
We are investigating reports where a subset of customers may experience delays in the fulfillment of new hub creation requests submitted through Autodesk Support for Forma Build and BIM 360 products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 10:38 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 28, 14:45 PDT
Update -
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 14:17 PDT
Update -
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 13:16 PDT
Update -
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 12:22 PDT
Update -
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 11:15 PDT
Update -
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 10:26 PDT
Update -
We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 09:20 PDT
Investigating -
We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 08:08 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 28, 13:31 PDT
Update -
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We can now confirm that Fusion and Fusion Team have returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 12:39 PDT
Update -
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 12:22 PDT
Update -
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 11:16 PDT
Update -
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 10:20 PDT
Update -
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We have subsequently identified that Fusion and Fusion Team are also impacted, with customers experiencing failures generating thumbnails. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 08:57 PDT
Investigating -
We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 28, 08:35 PDT
Resolved -
On July 28, 2026, at 03:30 AM PDT, Autodesk identified an issue where customers experienced latency while performing search queries and may have encountered stale data in Flow Platform Provisioning and Flow Platform Permissions. Once the issue was resolved on July 28, 2026, at 05:20 AM PDT, Flow Platform Provisioning and Flow Platform Permissions returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jul 28, 06:07 PDT
Resolved -
On July 27, 2026 at 01:00 PM PDT, Autodesk identified an issue where customers were unable to extract data within Forma - Data Connector across multiple regions. Once the issue was resolved on July 27, 2026 at 04:00 PM PDT, Forma - Data Connector returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jul 27, 16:26 PDT
Completed -
The scheduled maintenance has been completed.
Jul 26, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 06:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Flow Production Tracking on July 26, 2026, from 6:00 AM PDT until 7:00 AM PDT to improve platform resiliency. During the maintenance window, some customers may experience temporary slowness or encounter errors when viewing data. We apologize for any inconvenience this may cause.
Jul 6, 15:36 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 24, 01:14 PDT
Investigating -
We are investigating an issue where customers are unable to receive technical support from Autodesk Support for the AutoCAD in-products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 24, 00:16 PDT