All Systems Operational
A360 ? Operational
A360 Mobile ? Operational
ACC Admin Console ? Operational
ACC Admin Console (Australia) ? Operational
ACC Admin Console (European Union) ? Operational
ACC AutoSpecs ? Operational
ACC Cost Management ? Operational
ACC Cost Management (Australia) ? Operational
ACC Cost Management (European Union) ? Operational
ACC Insight Operational
ACC Insight (Australia) ? Operational
ACC Insight (European Union) Operational
ACC My Home ? Operational
ACC My Home (Australia) ? Operational
ACC My Home (European Union) ? Operational
ACC Reports ? Operational
ACC Reports (Australia) ? Operational
ACC Reports (European Union) ? Operational
ACC Specifications ? Operational
APS - Data Exchange ? Operational
APS - Data Management ? Operational
APS - Data Management (Australia) ? Operational
APS - Design Automation ? Operational
APS - Developer Portal ? Operational
APS - Manufacturing Data Model ? Operational
APS - Model Derivative ? Operational
APS - Webhooks ? Operational
AutoCAD Online Services ? Operational
AutoCAD Web ? Operational
Autodesk App Store ? Operational
Autodesk BIM Collaborate ? Operational
Autodesk BIM Collaborate (Australia) ? Operational
Autodesk BIM Collaborate (European Union) ? Operational
Autodesk Build ? Operational
Autodesk Build (Australia) ? Operational
Autodesk Build (European Union) ? Operational
Autodesk Business Systems ? Operational
Autodesk Construction Cloud Data Connector ? Operational
Autodesk Construction Cloud Data Connector (Australia) ? Operational
Autodesk Construction Cloud Data Connector (European Union) ? Operational
Autodesk Docs ? Operational
Autodesk Docs (Australia) ? Operational
Autodesk Docs (European Union) ? Operational
Autodesk Drive ? Operational
Autodesk Insight ? Operational
Autodesk Parameters Service ? Operational
Autodesk Takeoff ? Operational
Autodesk Takeoff (Australia) ? Operational
Autodesk Takeoff (European Union) ? Operational
Autodesk Tandem™ ? Operational
BIM 360 Account Administration ? Operational
BIM 360 Account Administration (European Union) ? Operational
BIM 360 Cost Management ? Operational
BIM 360 Cost Management (European Union) ? Operational
BIM 360 Design Collaboration ? Operational
BIM 360 Design Collaboration (European Union) ? Operational
BIM 360 Docs ? Operational
BIM 360 Docs (European Union) ? Operational
BIM 360 Field ? Operational
BIM 360 Field (European Union) ? Operational
BIM 360 Field Management ? Operational
BIM 360 Field Management (European Union) ? Operational
BIM 360 Glue ? Operational
BIM 360 Glue (European Union) ? Operational
BIM 360 Insight ? Operational
BIM 360 Insight (European Union) ? Operational
BIM 360 Model Coordination ? Operational
BIM 360 Model Coordination (European Union) ? Operational
BIM 360 Ops ? Operational
BIM 360 Plan ? Operational
BIM 360 Project Home ? Operational
BIM 360 Project Home (European Union) ? Operational
BIM 360 Project Management ? Operational
BIM 360 Project Management (European Union) ? Operational
BIM 360 Reports ? Operational
BIM 360 Reports (European Union) ? Operational
BIM 360 Team Mobile ? Operational
BuildingConnected ? Operational
CER v2 Services ? Operational
CFD Cloud Service ? Operational
Character Generator ? Operational
Civil 3D Online Services ? Operational
Cloud Rendering ? Operational
Collaboration for AutoCAD Plant 3D ? Operational
Collaboration for AutoCAD Plant 3D (Australia) ? Operational
Collaboration for AutoCAD Plant 3D (European Union) ? Operational
Digital Workplace ? Operational
Dynamo Machine Learning ? Operational
Dynamo Package Manager ? Operational
Factory Design Warehouse ? Operational
Flow Generative Scheduling Operational
FormIt ? Operational
Fusion ? Operational
Fusion Online ? Operational
Fusion Manage ? Operational
Fusion Mobile ? Operational
Fusion Operations ? Operational
Fusion Team ? Operational
Generative Design ? Operational
Informed Design for Inventor ? Operational
Informed Design for Revit ? Operational
Informed Design Web App ? Operational
InfraWorks ? Operational
Instructables ? Operational
Library.io ? Operational
Licensing & Entitlement ? Operational
MEP Content Editor Operational
Moldflow Cloud Service Operational
My Profile and Settings ? Operational
PlanGrid ? Operational
PlanGrid Admin Console ? Operational
Plant Collaboration Services (based on BIM 360 Team) ? Operational
ProEst Operational
Pype AutoSpecs ? Operational
Pype Closeout ? Operational
Pype eBinder ? Operational
Pype SmartPlans ? Operational
ReCap Services ? Operational
Revit Cloud Model Upgrade ? Operational
Revit Cloud Worksharing / Cloud Models ? Operational
Revit Cloud Worksharing / Cloud Models (Australia) ? Operational
Revit Cloud Worksharing / Cloud Models (European Union) ? Operational
Tinkercad ? Operational
TradeTapp ? Operational
Upchain ? Operational
Vault Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Autodesk will perform scheduled maintenance for Autodesk Docs on October 19, 2024, from 3:00 PM PDT until 4:00 PM PDT to improve platform resiliency. During this time, Docs Reviews will be unavailable, all other Docs features will remain available during this maintenance. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 04, 2024 - 08:08 PDT
Autodesk will perform scheduled maintenance for ACC Cost Management on October 19, 2024, from 3:00 PM PDT until 4:00 PM PDT to improve platform resiliency. During this time, Cost Management Approval Workflows will be unavailable. All other Cost Management features will remain available during this maintenance. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 04, 2024 - 08:14 PDT
Scheduled Maintenance - Autodesk Business Systems Oct 19, 2024 17:00 - Oct 20, 2024 02:00 PDT
Autodesk will perform scheduled maintenance for the WIPDM Service on October 19, 2024, at 5:00 PM PDT until October 20, 2024 at 2:00 AM PDT for the Australia region to improve platform resiliency. During this time customers of Fusion and Autodesk Construction Cloud products and services may receive a server error or failure on certain requests for a period of less than five minutes. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 11, 2024 - 08:11 PDT
Autodesk will perform scheduled maintenance for WIPDM Service on October 19, 2024 from 8:00 PM CDT until 10:00 PM CDT for the European Union region to improve platform resiliency. During this time users may receive a server error or failure of certain requests for a period of less than 5 minutes. We apologize for any inconvenience caused during this time.
Posted on Oct 02, 2024 - 06:58 PDT
Scheduled Maintenance - Autodesk Business Systems Oct 19, 2024 23:00 - Oct 20, 2024 00:00 PDT
Update - Autodesk has rescheduled the maintenance for Identity Services from October 19, 2024 from 11:00 PM PDT until October 20, 2024 12:00 AM PDT to enhance platform resiliency. During this time customers may experience latencies or errors when performing the following operations in Autodesk products: authentication, new user account registration, password features, email verification, multifactor authentication, and user account and profile features. Customers may also be unable to manage hub and project memberships and any SSO and Directory Sync integration with Autodesk. We apologize for any inconvenience caused during this time.
Oct 02, 2024 - 02:30 PDT
Scheduled - Autodesk will perform scheduled maintenance for Identity Services on October 5, 2024 from 11:00 PM PDT until 11:59 PM PDT to enhance platform resiliency. During this time customers may experience latencies or errors when performing the following operations in Autodesk products: authentication, new user account registration, password features, email verification, multifactor authentication, and user account and profile features. Customers may also be unable to manage hub and project memberships and any SSO and Directory Sync integration with Autodesk. We apologize for any inconvenience caused during this time.
Sep 19, 2024 - 09:28 PDT
Scheduled Maintenance - Fusion Team Oct 19, 2024 23:00 - Oct 20, 2024 00:00 PDT
Update - Autodesk will perform scheduled maintenance for Fusion Team on October 19, 2024 at 11:00 PM PDT until October 20, 2024, at 12:00 AM PDT to improve platform performance and resiliency. During this time Fusion Team will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Oct 10, 2024 - 10:31 PDT
Scheduled - Autodesk will perform scheduled maintenance for Fusion Team on October 19, 2024 at 11:00 PM PDT until October 20, 2024, at 12:00 AM PDT to improve platform performance and resiliency. During this time Fusion Team will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Oct 10, 2024 - 10:22 PDT
Scheduled Maintenance - Fusion Oct 19, 2024 23:00 - Oct 20, 2024 00:00 PDT
Autodesk will perform scheduled maintenance for Fusion on October 19, 2024 from 11:00 PM PDT until October 20, 2024 12:00 AM PDT to improve platform resiliency. During this time Fusion customers will be in offline mode with no access to online data. Customers can continue to use Fusion in offline mode. We apologize for any inconvenience caused during this time.
Posted on Oct 09, 2024 - 14:55 PDT
Autodesk will perform scheduled maintenance for WIPDM Service on October 26, 2024 from 6:00 PM PDT until 8:00 PM PDT to improve platform resiliency. During this time users may receive a server error or failure of certain requests for a period of less than 5 minutes. We apologize for any inconvenience caused during this time.
Posted on Oct 02, 2024 - 07:27 PDT
Autodesk will perform scheduled maintenance for BIM 360 Docs on October 26, 2024, from 9:00 PM PDT until October 27, 2024, at 01:00 AM PDT for the US and European Union region to improve platform resiliency. During this time, BIM 360 Docs and Desktop Connector will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 09, 2024 - 18:53 PDT
Scheduled Maintenance - Autodesk Build Oct 26, 2024 21:00 - Oct 27, 2024 01:00 PDT
Autodesk will perform scheduled maintenance for Autodesk Build on October 26, 2024 from 09:00 PM PDT until October 27, 2024, at 01:00 AM PDT to optimize database performance. During this time, markups for Autodesk Build will be unavailable from the web and mobile apps will not be able to sync markups. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 09, 2024 - 17:52 PDT
Scheduled Maintenance - Autodesk Docs Oct 26, 2024 21:00 - Oct 27, 2024 01:00 PDT
Autodesk will perform scheduled maintenance for Autodesk Docs on October 26, 2024 from 09:00 PM PDT until October 27, 2024, at 01:00 AM PDT to optimize database performance. During this time, markups for Autodesk Docs will be unavailable from the web and mobile apps will not be able to sync markups. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 09, 2024 - 17:58 PDT
Scheduled Maintenance - PlanGrid Oct 26, 2024 21:00 - Oct 27, 2024 01:00 PDT
Autodesk will perform scheduled maintenance for PlanGrid on October 26, 2024 from 09:00 PM PDT until October 27, 2024, at 01:00 AM PDT to optimize database performance. During this time, markups for PlanGrid will be unavailable from the web and mobile apps will not be able to sync markups. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 09, 2024 - 18:00 PDT
Scheduled Maintenance - Autodesk Docs Oct 26, 2024 21:00 - Oct 27, 2024 01:00 PDT
Autodesk will perform scheduled maintenance for Autodesk Docs on October 26, 2024, from 09:00 PM PDT until October 27, 2024, 01:00 AM PDT to improve platform resiliency. During this time, Autodesk Docs - Files, Reviews, and Transmittal will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 11, 2024 - 21:15 PDT
Autodesk will perform scheduled maintenance for ACC Admin Console, ACC Cost Management, ACC Insight, ACC Reports and ACC Specifications, including the Notifications, Submittals, and Meetings services, on October 26, 2024, from 09:00 PM PDT until October 27, 2024, 03:00 AM PDT for the US, European Union, and Australia region to improve platform resiliency. During this time ACC Admin Console, ACC Cost Management, ACC Insight, ACC Reports and ACC Specifications will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 09, 2024 - 06:58 PDT
Autodesk will perform scheduled maintenance for BIM 360 Field Management on October 26. 2024, from 09:00 PM PDT until October 27, 2024, 01:00 AM PDT for the US and European Union regions to improve checklist’s reliability. During this time, BIM 360 Checklists will be unavailable from the web and the BIM360 mobile app. We apologize for any inconvenience caused during this time.
Posted on Oct 08, 2024 - 07:26 PDT
Scheduled Maintenance - Autodesk Docs (European Union) Oct 26, 2024 21:00 - Oct 27, 2024 01:00 PDT
Autodesk will perform scheduled maintenance for Autodesk Docs on October 26, 2024, from 09:00 PM PDT until October 27, 2024, 01:00 AM PDT to improve platform resiliency. During this time, Autodesk Docs - Files, Reviews, and Transmittal will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 11, 2024 - 15:11 PDT
Autodesk will perform scheduled maintenance for BIM 360 Cost Management on October 26, 2024, from 09:00 PM PDT until October 27, 2024, at 01:00 AM PDT for the US and European Union region to improve platform resiliency. During this time BIM 360 Cost Management will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 09, 2024 - 19:12 PDT
Autodesk will perform scheduled maintenance for BIM 360 Field and BIM 360 Field (Europe) on October 26, 2024 from 9:00 PM PDT until October 27, 2024 1:00 AM PDT to improve scalability and resiliency. During this time BIM 360 Field will not be accessible via the web interface. Mobile devices may continue to be used but will not sync. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 10, 2024 - 07:24 PDT
Autodesk will perform scheduled maintenance for ACC My Home, BIM 360 Project Home, and BIM 360 Insight on October 26, 2024 from 09:00 PM PDT until October 27, 2024, at 01:00 AM PDT to enhance platform resiliency. During this time ACC My Home, BIM 360 Project Home, and BIM 360 Insight will be unavailable for use at this time. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 11, 2024 - 12:48 PDT
Past Incidents
Oct 13, 2024

No incidents reported today.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 10, 16:37 PDT
Investigating - We are investigating an issue where customers cannot access Autodesk Parameters Service in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 10, 15:47 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 10, 16:37 PDT
Investigating - We are investigating an issue where customers cannot access Autodesk Parameters Service while using ACC Admin Console and Revit Cloud Worksharing / Cloud Models in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 10, 16:26 PDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 7, 04:56 PDT
Investigating - We are investigating an issue where customers are experiencing latency while accessing projects in A360 and Fusion Team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 7, 04:09 PDT
Oct 6, 2024
Completed - The scheduled maintenance has been completed.
Oct 6, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 22:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for the Cloud Licensing Service on October 5, 2024 from 10:00 PM PDT until 02:00 AM PDT to perform platform resiliency testing. During this time, all Cloud Licensing Service requests will route through an alternate data center, no operational impact is expected. We apologize for any inconvenience caused during this time.
Sep 5, 09:37 PDT
Completed - The scheduled maintenance has been completed.
Oct 6, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 23:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for the Identity Authorization Service on October 5, 2024, from 11:00 PM PDT until October 6, 2024 at 1:00 AM PDT to improve platform resiliency. During this time, user login to Autodesk Products and Services will be intermittently available. This will not impact users already logged in prior to the system maintenance window. If users encounter login issues, they can retry logging in after a few minutes. We apologize for any inconvenience caused during this time.
Sep 24, 19:58 PDT
Oct 5, 2024
Completed - The scheduled maintenance has been completed.
Oct 5, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 16:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for BIM 360 Field in our US and European Union regions on October 5, 2024, from 4:00 PM PDT until 7:00 PM PDT to improve scalability and resiliency. During this time, BIM 360 Field will not be accessible via the web interface. Mobile devices may continue to be used but will not be synced. We apologize for any inconvenience caused during this time.
Sep 20, 07:24 PDT
Completed - The scheduled maintenance has been completed.
Oct 5, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for the APS - Data Exchange Service on October 5, 2024, from 8:00 AM PDT until 10:00 AM PDT for the US and European Union regions to improve platform resiliency. During this time, customers should refrain from creating new exchanges or updating existing ones using connectors, ACC Docs, or BIM 360 Docs. We apologize for any inconvenience caused during this time.
Sep 24, 12:55 PDT
Completed - The scheduled maintenance has been completed.
Oct 5, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 23:00 PDT
Scheduled - Autodesk will be performing urgent system maintenance for Upchain on October 04, 2024 from 11:00 PM PDT until October 05, 2024 02:00 AM PDT to improve platform resiliency. During this time customers may experience slowness and brief service disruptions. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Oct 3, 09:23 PDT
Oct 4, 2024
Oct 3, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 3, 23:42 PDT
Identified - We have identified the cause of the issue where customers are experiencing delays when inserting external referenced document to newly configured designs in Fusion desktop application. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 3, 22:29 PDT
Investigating - We are investigating an issue where customers are experiencing delays when inserting external referenced document to newly configured designs in Fusion desktop application. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 3, 21:29 PDT
Oct 2, 2024
Resolved - On October 02, 2024 at 10:42 AM PDT, Autodesk identified an issue where customers were unable to add, remove or manage users and projects in BIM 360 Account Administration and ACC Admin Console in the US region. Once the issue was resolved on October 02, 2024 at 11:04 AM PDT, BIM 360 Account Administration and ACC Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 2, 11:28 PDT
Completed - The scheduled maintenance has been cancelled. Thank you
Oct 2, 02:35 PDT
Scheduled - Autodesk will perform scheduled maintenance for the Identity Service & Membership Service on October 19, 2024, from 11:00 PM PDT until October 20, 2024 at 12:00 AM PDT to improve platform resiliency. During this time, user login to Autodesk Products and Services will be intermittently available. This will not impact users already logged in prior to the system maintenance window. If users encounter login issues, they can retry logging in after a few minutes. We apologize for any inconvenience caused during this time.
Sep 24, 20:04 PDT
Oct 1, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 1, 15:13 PDT
Update - We are continuing to work on resolving this issue where a small number of customers are unable to submit orders on the US E-Store site as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 14:46 PDT
Identified - We have identified the cause of the issue where a small number of customers are unable to submit orders on the US E-Store site. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 13:50 PDT
Investigating - We are investigating an issue where customers are unable to submit orders on the US E-Store site. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 12:56 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 1, 14:53 PDT
Investigating - We are investigating an issue where customers are unable to update their address as part of the checkout process on E-Store in the USA and Canada. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 14:01 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 1, 08:22 PDT
Investigating - We are investigating an issue where customers are unable to create an Autodesk account Via https://accounts.autodesk.com. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 07:53 PDT
Postmortem - Read details
Oct 3, 08:13 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 1, 00:35 PDT
Update - We are continuing to investigate where customers are experiencing intermittent access when creating, scheduling, and checking the status of jobs on 3ds Max, AutoCAD, Inventor, and Revit. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 00:07 PDT
Investigating - We are investigating an issue where customers are experiencing intermittent access to create, schedule, and checking the status of jobs on 3ds Max, AutoCAD, Inventor and Revit. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Sep 30, 23:24 PDT
Sep 30, 2024
Sep 29, 2024
Postmortem - Read details
Oct 8, 11:48 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 29, 19:57 PDT
Investigating - We are investigating an issue where customers are unable to login to registeronce.autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Sep 29, 19:20 PDT