Autodesk Takeoff (Europe) will be performing planned maintenance starting on Friday, October 14, 2022 at 18:00 UTC until Friday, October 14, 2022 at 23:00 UTC. Updating of your Takeoff projects may be temporarily unavailable during this time. Read access to your Takeoff project will continue to be available throughout the maintenance window.
We apologize for the inconvenience. Posted on
Sep 19, 2022 - 16:48 UTC
Autodesk Takeoff will be performing planned maintenance starting on Friday, October 14, 2022 at 18:00 PDT until Sunday, October 16, 2022 at 18:00 PDT. Updating of your Takeoff projects may be temporarily unavailable during this time. Read access to your Takeoff project will continue to be available throughout the maintenance window. We apologize for the inconvenience.
Resolved -
Current status: Operational. After further review, we have determined the service is working as designed. Should you require support, please reach out to Autodesk Support for further assistance.
Sep 28, 22:23 UTC
Identified -
Autodesk has identified an issue preventing some customers from using their shared cloud credits. Please reach out to Autodesk Support for further assistance. We apologize for the inconvenience.
Sep 28, 03:14 UTC
Investigating -
Current status: Service Degradation. We are currently investigating reports of degraded performance and will provide more information here soon.
Sep 28, 02:09 UTC
Resolved -
Current status: Operational. Service is now working as expected and all features are operating normally.
Sep 20, 08:17 UTC
Monitoring -
Current status: Monitoring. A fix has been implemented and we are continuing to monitor progress.
Sep 20, 07:59 UTC
Identified -
Current status: Service Interruption, RCMU customers will see a Service Unavailable message. Our team is aware and currently working to resolve the issue as quickly as possible. We will post an update as soon as more information is available.
Sep 20, 06:17 UTC
Investigating -
Current status: Service Interruption. We are currently investigating issues and will provide more information here soon.
Sep 20, 05:51 UTC
Resolved -
Current status: Operational. Service is now working as expected and all features are operating normally.
Sep 16, 17:49 UTC
Update -
Current status: Service Degradation. We are still experiencing degraded performance. Our team is currently working to resolve the issue.
BIM 360 customers are experiencing issues where executive view/dashboards in BIM 360 Insight are not accessible for users. All project level dashboards are working as expected.
Sep 16, 17:38 UTC
Identified -
Current status: Service Degradation. We are experiencing degraded performance. Our team is currently working to resolve the issue.
BIM 360 Insight is experiencing issues where executive view in Insight is not accessible for users.
Sep 16, 17:36 UTC
Investigating -
Current status: Service Degradation. We are currently investigating reports of degraded performance and will provide more information here soon.
Sep 16, 17:30 UTC
Resolved -
Current status: Operational. Service is now working as expected and all features are operating normally.
Sep 16, 02:22 UTC
Monitoring -
Current status: Monitoring. A fix has been implemented and we are continuing to monitor progress.
The listed services are currently handling jobs properly, however there are underlying issues which may be causing delays in uploads. Triage team is continuing to resolve the underlying issue and make this service operational.
Sep 15, 08:24 UTC
Identified -
Current status: Service Degradation. We are still experiencing degraded performance. Our team is currently working to resolve the issue.
These services are experiencing very long delays in job uploads, triage team has identified the problem and is working to resolve.
Sep 14, 20:34 UTC
Resolved -
Current status: Operational. Service is now working as expected and all features are operating normally.
If you have any questions, please contact customer support.
Sep 15, 22:38 UTC
Identified -
Current status: Service Degradation. We are still experiencing degraded performance. Our team is currently working to resolve the issue.
Customers using cloud credits or flex tokens to perform cloud workflows may encounter unexpected errors, also Library Services on Library.io are currently offline
Sep 14, 15:26 UTC
Investigating -
Current status: Service Degradation. We are currently investigating reports of degraded performance and will provide more information here soon.
Sep 14, 15:13 UTC
Resolved -
Current status: Operational. Service is now working as expected and all features are operating normally.
Sep 15, 17:05 UTC
Monitoring -
Current status: Monitoring. A fix has been implemented and we are continuing to monitor progress.
Customers using these products are able to use the Issues tool now. Team is continuing to monitor the environment.
Sep 14, 14:26 UTC
Identified -
Current status: Service Degradation. We are still experiencing degraded performance. Our team is currently working to resolve the issue.
Customers of these products will see this degradation within the Issues tool only
Sep 14, 13:26 UTC
Investigating -
Current status: Service Degradation. We are currently investigating reports of degraded performance and will provide more information here soon.
Sep 14, 13:14 UTC
Resolved -
This incident has been resolved.
Sep 15, 11:30 UTC
Update -
Emergency maintenance has been completed.
Sep 15, 11:30 UTC
Update -
Maintenance is being extended until 4:30am PDT. Tool impact are Issues across ACC and BIM 360 and Markup in BIM 360. ACC Markups is NOT impacted.
Sep 15, 10:39 UTC
Update -
Maintenance is being extended until 3:40am PDT.
Sep 15, 09:35 UTC
Investigating -
Emergency maintenance is currently in progress. We will provide updates as necessary. Issues tool within these services will not be available for a period of up to 5 minutes between 2:10am PDT and 2:40am PDT
Sep 15, 09:09 UTC