Update - We are continuing to investigate an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 16, 2026 - 11:17 PDT
Update - We are continuing to investigate an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 16, 2026 - 10:15 PDT
Investigating - We are investigating an issue where customers are experiencing order declines for NBE Pay by Invoice (new payer setup) in Autodesk Online Store in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 16, 2026 - 09:19 PDT
A360
Operational
A360 Mobile
Operational
AutoCAD Online Services
Operational
AutoCAD Web
Operational
Autodesk App Store
Operational
Autodesk Business Systems
Degraded Performance
Autodesk account
Operational
Autodesk Online Store
Degraded Performance
Autodesk Support
Operational
Autodesk.com
Operational
Other Business Systems
Operational
Autodesk Assistant
Operational
Autodesk Docs for Government
Operational
Autodesk Drive
Operational
Autodesk Forma
Operational
BIM Collaborate
Operational
BIM Collaborate (Australia)
Operational
BIM Collaborate (Canada)
Operational
BIM Collaborate (European Union)
Operational
BIM Collaborate (Germany)
Operational
BIM Collaborate (India)
Operational
BIM Collaborate (Japan)
Operational
BIM Collaborate (UK)
Operational
BuildingConnected
Operational
Content Catalog
Operational
Content Catalog (Australia)
Operational
Content Catalog (European Union)
Operational
Forma - Admin Console
Operational
Forma - Admin Console (Australia)
Operational
Forma - Admin Console (Canada)
Operational
Forma - Admin Console (European Union)
Operational
Forma - Admin Console (Germany)
Operational
Forma - Admin Console (India)
Operational
Forma - Admin Console (Japan)
Operational
Forma - Admin Console (UK)
Operational
Forma - AutoSpecs
Operational
Forma - Cost Management
Operational
Forma - Cost Management (Australia)
Operational
Forma - Cost Management (Canada)
Operational
Forma - Cost Management (European Union)
Operational
Forma - Cost Management (Germany)
Operational
Forma - Cost Management (India)
Operational
Forma - Cost Management (Japan)
Operational
Forma - Cost Management (UK)
Operational
Forma - Data Connector
Operational
Forma - Data Connector (Australia)
Operational
Forma - Data Connector (Canada)
Operational
Forma - Data Connector (European Union)
Operational
Forma - Data Connector (Germany)
Operational
Forma - Data Connector (India)
Operational
Forma - Data Connector (Japan)
Operational
Forma - Data Connector (UK)
Operational
Forma - Insight
Operational
Forma - Insight (Australia)
Operational
Forma - Insight (Canada)
Operational
Forma - Insight (European Union)
Operational
Forma - Insight (Germany)
Operational
Forma - Insight (India)
Operational
Forma - Insight (Japan)
Operational
Forma - Insight (UK)
Operational
Forma Mobile App
Operational
Forma Mobile App (Australia)
Operational
Forma Mobile App (Canada)
Operational
Forma Mobile App (European Union)
Operational
Forma Mobile App (Germany)
Operational
Forma Mobile App (India)
Operational
Forma Mobile App (Japan)
Operational
Forma Mobile App (UK)
Operational
Forma - My Home
Operational
Forma - My Home (Australia)
Operational
Forma - My Home (Canada)
Operational
Forma - My Home (European Union)
Operational
Forma - My Home (Germany)
Operational
Forma - My Home (India)
Operational
Forma - My Home (Japan)
Operational
Forma - My Home (UK)
Operational
Forma - Reports
Operational
Forma - Reports (Australia)
Operational
Forma - Reports (Canada)
Operational
Forma - Reports (European Union)
Operational
Forma - Reports (Germany)
Operational
Forma - Reports (India)
Operational
Forma - Reports (Japan)
Operational
Forma - Reports (UK)
Operational
Forma - Specifications
Operational
Forma - Specifications (Australia)
Operational
Forma - Specifications (Canada)
Operational
Forma - Specifications (European Union)
Operational
Forma - Specifications (Germany)
Operational
Forma - Specifications (India)
Operational
Forma - Specifications (Japan)
Operational
Forma - Specifications (UK)
Operational
Forma Build
Operational
Forma Build (Australia)
Operational
Forma Build (Canada)
Operational
Forma Build (European Union)
Operational
Forma Build (Germany)
Operational
Forma Build (India)
Operational
Forma Build (Japan)
Operational
Forma Build (UK)
Operational
Forma Data Management
Operational
Forma Data Management (Australia)
Operational
Forma Data Management (Canada)
Operational
Forma Data Management (European Union)
Operational
Forma Data Management (Germany)
Operational
Forma Data Management (India)
Operational
Forma Data Management (Japan)
Operational
Forma Data Management (UK)
Operational
Forma Takeoff
Operational
Forma Takeoff (Australia)
Operational
Forma Takeoff (Canada)
Operational
Forma Takeoff (European Union)
Operational
Forma Takeoff (Germany)
Operational
Forma Takeoff (India)
Operational
Forma Takeoff (Japan)
Operational
Forma Takeoff (UK)
Operational
Forma Design Collaboration
Operational
Forma Design Collaboration (Australia)
Operational
Forma Design Collaboration (Canada)
Operational
Forma Design Collaboration (European Union)
Operational
Forma Design Collaboration (Germany)
Operational
Forma Design Collaboration (India)
Operational
Forma Design Collaboration (Japan)
Operational
Forma Design Collaboration (UK)
Operational
ProEst
Operational
ProEst (Australia)
Operational
TradeTapp
Operational
Autodesk Insight
Operational
Autodesk Parameters Service
Operational
Autodesk Parameters Service (Australia)
Operational
Autodesk Parameters Service (Canada)
Operational
Autodesk Parameters Service (European Union)
Operational
Autodesk Parameters Service (Germany)
Operational
Autodesk Parameters Service (India)
Operational
Autodesk Parameters Service (Japan)
Operational
Autodesk Parameters Service (UK)
Operational
Autodesk Platform Services
Operational
APS - AEC Data Model API
Operational
APS - AEC Data Model API (Canada)
Operational
APS - AEC Data Model API (Australia)
Operational
APS - AEC Data Model API (European Union)
Operational
APS - AEC Data Model API (Germany)
Operational
APS - AEC Data Model API (India)
Operational
APS - AEC Data Model API (Japan)
Operational
APS - AEC Data Model API (UK)
Operational
APS - Data Exchange
Operational
APS - Data Management
Operational
APS - Data Management (Australia)
Operational
APS - Data Management (Canada)
Operational
APS - Data Management (European Union)
Operational
Autodesk will perform scheduled maintenance for Autodesk Build on April 18, 2026 from 09:00 AM PDT until 06:00 PM PDT for the European Union region to improve platform resiliency. During this time customers will not be able to create or download Handover or As-Built exports. We apologize for any inconvenience caused during this time. Posted on
Mar 20, 2026 - 13:01 PDT
Autodesk will perform scheduled maintenance for Flow Production Tracking on April 19, 2026, from 6:00 AM PDT until 7:30 AM PDT to improve platform performance and enhance security. During this time, Flow Production Tracking will be unavailable. We apologize for any inconvenience caused during this time. Posted on
Mar 31, 2026 - 11:40 PDT
Autodesk will perform scheduled maintenance for Autodesk Build on April 25, 2026 from 09:00 AM PDT until 06:00 PM PDT for the US region to improve platform resiliency. During this time customers will not be able to create or download Handover or As-Built exports. We apologize for any inconvenience caused during this time. Posted on
Mar 20, 2026 - 12:17 PDT
Autodesk will perform scheduled maintenance for the Autodesk App Store on May 3, 2026, from 08:00 AM PDT until 12:00 PM PDT to improve system resiliency. During this time the Autodesk App Store may be unavailable. We apologize for any inconvenience caused during this Posted on
Apr 13, 2026 - 18:51 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 16, 06:53 PDT
Identified -
We have identified the cause of the issue where customers may experience intermittent failures when trying to create an item or a version in APS Data Management in the European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 16, 06:37 PDT
Investigating -
We are investigating an issue where customers may experience intermittent failures when trying to create an item or a version in APS Data Management in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 16, 05:40 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 20:26 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to login to Pype Closeout. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 19:42 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 20:13 PDT
Identified -
We have identified the cause of the issue where customers are experiencing an issue with the Navis Work Document files (NWD Files) not rendering properly in Forma Data Management in all regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 19:55 PDT
Update -
We are continuing to investigate reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 18:56 PDT
Investigating -
We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 18:42 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 15:44 PDT
Investigating -
We are investigating an issue where customers are experiencing errors while loading the projects page in Forma - Admin Console in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 15:21 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 15:13 PDT
Investigating -
We are investigating reports of customers experiencing an issue in editing the native field reports in PlanGrid in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 14:30 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 12:43 PDT
Investigating -
We are investigating an issue where subset of customers are unable to load User Management tab in the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 12:10 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 10:49 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to publish data from Revit 2027 to the AEC Data Model in the UK, Japan, India, Canada, and Germany regions as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 10:37 PDT
Identified -
We have identified the cause of the issue where customers are unable to publish data from Revit 2027 to the AEC Data Model in the UK, Japan, India, Canada, and Germany regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 09:37 PDT
Investigating -
We are investigating an issue where customers are unable to publish data from Revit 2027 to the AEC Data Model in the UK, Japan, India, Canada, and Germany regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 08:33 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 07:31 PDT
Investigating -
We are investigating an issue where customers are experiencing delays in PlanGrid service activation. We are actively working on this and will provide an update within 60 minutes, or sooner if more information becomes available.
Apr 15, 06:41 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 14, 13:26 PDT
Investigating -
We are investigating an issue where customers are experiencing latency while accessing Forma - AutoSpecs in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 14, 13:02 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 14, 08:07 PDT
Investigating -
We are investigating an issue where a subset of customers are unable to open or upload Inventor 2027 CAD files in Fusion. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Apr 14, 08:01 PDT
Completed -
The scheduled maintenance has been completed.
Apr 13, 12:51 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:07 PDT
Scheduled -
Autodesk will be performing urgent system maintenance for Forma Build in the Australia region on Apr 13, 2026 from 12:00 PM PDT until 01:00 PM PDT to optimize database performance. During this time, users might experience intermittent sync issues for mobile Docs application. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Apr 13, 12:06 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 13, 11:02 PDT
Investigating -
We are investigating an issue where customers are unable to generate reports in Forma - Cost Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 13, 10:33 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 13, 06:25 PDT
Investigating -
We are investigating an issue where customers are unable to save and retrieve the latest configurations or create versions in collaborative editing hubs in Fusion Online and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 13, 05:43 PDT
Resolved -
On April 13, 2026 at 01:00 AM PDT, Autodesk identified an issue where customers were unable to log in and experienced latency while using Library.io and Fusion. Once the issue was resolved on April 13, 2026 at 02:30 AM PDT, Library.io and Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 13, 03:05 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 13, 03:04 PDT
Investigating -
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in RegisterOnce and Account portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 13, 01:58 PDT
Completed -
The scheduled maintenance has been completed.
Apr 12, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Forma Build, Forma Data Management, Forma Takeoff, BIM Collaborate, Forma Design Collaboration, Forma - Reports, Forma - Insight, Forma - Admin Console, Forma Data Connector, BIM 360 Design Collaboration, BIM 360 Docs, BIM 360 Field Management, BIM 360 Model Coordination, BIM 360 Reports, and BIM 360 Insight on April 11, 2026 from 11:00 PM PDT until April 12, 2026 2:00 AM PDT to improve platform infrastructure and service reliability. During this time the Issues tool may be unavailable. We apologize for any inconvenience caused during this time.
Mar 25, 09:32 PDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 09:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Autodesk Build on April 11, 2026 from 09:00 AM PDT until 06:00 PM PDT to improve platform resiliency. During this time customers will not be able to create or download Handover or As-Built exports. We apologize for any inconvenience caused during this time.
Mar 20, 12:54 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 11, 09:11 PDT
Identified -
We have identified the cause of the issue where customers are unable to place or process orders via partner channels (partner web services) and legacy orders due to connectivity issues in the US East on-prem Carlstadt data center. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 08:25 PDT
Investigating -
We are investigating an issue where customers are unable to place or process orders via partner channels (partner web services) and legacy orders due to connectivity issues in the US East on-prem Carlstadt data center. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 07:25 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 10, 03:51 PDT
Investigating -
We are investigating an issue where customers are unable to access the latest Capacity and API usage data in the Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 10, 03:15 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 8, 14:31 PDT
Investigating -
We are investigating an issue where customers are experiencing latency while performing query or search operations within BIM 360 Docs and Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 8, 14:08 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 7, 04:39 PDT
Investigating -
We are investigating reports of customers experiencing issues while adding members to projects in Forma Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 7, 03:46 PDT
Completed -
The scheduled maintenance has been completed.
Apr 5, 12:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 10:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for the Autodesk App Store on April 05, 2026, from 10:00 AM PDT until 12:00 PM PDT to improve system resiliency. During this time, the Autodesk App Store may be unavailable. We apologize for any inconvenience caused during this time.
Mar 19, 16:04 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 3, 15:41 PDT
Identified -
We have identified the cause of the issue where customers are experiencing failures when attempting to retrieve or submit data via the APS - AEC Data Model API. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 3, 14:59 PDT
Investigating -
We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 3, 13:51 PDT
Resolved -
On April 2, 2026 at 11:51 PM PDT, Autodesk identified an issue where customers were unable to retrieve and query the data in APS - AEC Data Model API in the US & European Union. Once the issue was resolved on April 3, 2026 at 4:02 AM PDT, APS - AEC Data Model API returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 3, 04:47 PDT
Resolved -
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Apr 2, 10:47 PDT
Investigating -
We are investigating an issue where customers are experiencing difficulties sending emails. Both inbound and outbound emails are returning undeliverable error message. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 10:02 PDT