Update - We are continuing to investigate where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 16, 2026 - 00:30 PDT
Update - We are continuing to investigate an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 16, 2026 - 00:17 PDT
Investigating - We are investigating an issue where customers are intermittently experiencing issues while accessing multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 16, 2026 - 00:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 2026 - 08:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for APS - Data Management, APS - AEC Data Model API, APS Data Exchange, APS - Developer Portal, APS - Manufacturing Data Model, APS - Model Derivative and APS - Webhooks on August 15, 2026 from 07:00 PM PDT until August 16, 2026 01:00 AM PDT to improve platform resiliency. During this time, customers may experience latency for Autodesk Platform Services or services may be temporarily unavailable. We apologize for any inconvenience caused during this time.
Aug 15, 202608:00 - Aug 16, 202608:00 PDT
A360
Operational
AutoCAD Online Services
Operational
AutoCAD Web
Operational
Autodesk App Store
Operational
Autodesk Business Systems
Operational
Autodesk Assistant
Operational
Autodesk Online Store
Operational
Autodesk Support
Operational
Autodesk account
Operational
Autodesk.com
Operational
Other Business Systems
Operational
Autodesk Docs for Government
Operational
Autodesk Drive
Operational
Autodesk Forma
Degraded Performance
BIM Collaborate
Operational
BIM Collaborate (Australia)
Operational
BIM Collaborate (Canada)
Operational
BIM Collaborate (European Union)
Operational
BIM Collaborate (Germany)
Operational
BIM Collaborate (India)
Operational
BIM Collaborate (Japan)
Operational
BIM Collaborate (UK)
Operational
BuildingConnected
Operational
Content Catalog
Operational
Content Catalog (Australia)
Operational
Content Catalog (European Union)
Operational
Forma - Admin Console
Degraded Performance
Forma - Admin Console (Australia)
Operational
Forma - Admin Console (Canada)
Operational
Forma - Admin Console (European Union)
Operational
Forma - Admin Console (Germany)
Operational
Forma - Admin Console (India)
Operational
Forma - Admin Console (Japan)
Operational
Forma - Admin Console (UK)
Operational
Forma - AutoSpecs
Degraded Performance
Forma - Cost Management
Degraded Performance
Forma - Cost Management (Australia)
Operational
Forma - Cost Management (Canada)
Operational
Forma - Cost Management (European Union)
Operational
Forma - Cost Management (Germany)
Operational
Forma - Cost Management (India)
Operational
Forma - Cost Management (Japan)
Operational
Forma - Cost Management (UK)
Operational
Forma - Data Connector
Degraded Performance
Forma - Data Connector (Australia)
Operational
Forma - Data Connector (Canada)
Operational
Forma - Data Connector (European Union)
Operational
Forma - Data Connector (Germany)
Operational
Forma - Data Connector (India)
Operational
Forma - Data Connector (Japan)
Operational
Forma - Data Connector (UK)
Operational
Forma - My Home
Degraded Performance
Forma - My Home (Australia)
Operational
Forma - My Home (Canada)
Operational
Forma - My Home (European Union)
Operational
Forma - My Home (Germany)
Operational
Forma - My Home (India)
Operational
Forma - My Home (Japan)
Operational
Forma - My Home (UK)
Operational
Forma - Reports
Degraded Performance
Forma - Reports (Australia)
Operational
Forma - Reports (Canada)
Operational
Forma - Reports (European Union)
Operational
Forma - Reports (Germany)
Operational
Forma - Reports (India)
Operational
Forma - Reports (Japan)
Operational
Forma - Reports (UK)
Operational
Forma - Specifications
Degraded Performance
Forma - Specifications (Australia)
Operational
Forma - Specifications (Canada)
Operational
Forma - Specifications (European Union)
Operational
Forma - Specifications (Germany)
Operational
Forma - Specifications (India)
Operational
Forma - Specifications (Japan)
Operational
Forma - Specifications (UK)
Operational
Forma Build
Degraded Performance
Forma Build (Australia)
Operational
Forma Build (Canada)
Operational
Forma Build (European Union)
Operational
Forma Build (Germany)
Operational
Forma Build (India)
Operational
Forma Build (Japan)
Operational
Forma Build (UK)
Operational
Forma - Insight
Degraded Performance
Forma - Insight (Australia)
Operational
Forma - Insight (Canada)
Operational
Forma - Insight (European Union)
Operational
Forma - Insight (Germany)
Operational
Forma - Insight (India)
Operational
Forma - Insight (Japan)
Operational
Forma - Insight (UK)
Operational
Forma Data Management
Degraded Performance
Forma Data Management (Australia)
Operational
Forma Data Management (Canada)
Operational
Forma Data Management (European Union)
Operational
Forma Data Management (Germany)
Operational
Forma Data Management (India)
Operational
Forma Data Management (Japan)
Operational
Forma Data Management (UK)
Operational
Forma Design Collaboration
Degraded Performance
Forma Design Collaboration (Australia)
Operational
Forma Design Collaboration (Canada)
Operational
Forma Design Collaboration (European Union)
Operational
Forma Design Collaboration (Germany)
Operational
Forma Design Collaboration (India)
Operational
Forma Design Collaboration (Japan)
Operational
Forma Design Collaboration (UK)
Operational
Forma Carbon Insights
Degraded Performance
Forma Carbon Insights (Australia)
Operational
Forma Carbon Insights (Canada)
Operational
Forma Carbon Insights (European Union)
Operational
Forma Carbon Insights (Germany)
Operational
Forma Carbon Insights (India)
Operational
Forma Carbon Insights (Japan)
Operational
Forma Carbon Insights (UK)
Operational
Forma Mobile App
Degraded Performance
Forma Mobile App (Australia)
Operational
Forma Mobile App (Canada)
Operational
Forma Mobile App (European Union)
Operational
Forma Mobile App (Germany)
Operational
Forma Mobile App (India)
Operational
Forma Mobile App (Japan)
Operational
Forma Mobile App (UK)
Operational
Forma Takeoff
Degraded Performance
Forma Takeoff (Australia)
Operational
Forma Takeoff (Canada)
Operational
Forma Takeoff (European Union)
Operational
Forma Takeoff (Germany)
Operational
Forma Takeoff (India)
Operational
Forma Takeoff (Japan)
Operational
Forma Takeoff (UK)
Operational
ProEst
Operational
ProEst (Australia)
Operational
TradeTapp
Operational
Autodesk Parameters Service
Operational
Autodesk Parameters Service (Australia)
Operational
Autodesk Parameters Service (Canada)
Operational
Autodesk Parameters Service (European Union)
Operational
Autodesk Parameters Service (Germany)
Operational
Autodesk Parameters Service (India)
Operational
Autodesk Parameters Service (Japan)
Operational
Autodesk Parameters Service (UK)
Operational
Autodesk Platform Services
Degraded Performance
90 days ago
100.0
% uptime
Today
APS - AEC Data Model API
Under Maintenance
APS - AEC Data Model API (Canada)
Under Maintenance
APS - AEC Data Model API (Australia)
Under Maintenance
APS - AEC Data Model API (European Union)
Under Maintenance
APS - AEC Data Model API (Germany)
Under Maintenance
APS - AEC Data Model API (India)
Under Maintenance
APS - AEC Data Model API (Japan)
Under Maintenance
APS - AEC Data Model API (UK)
Under Maintenance
APS - Automation API
Operational
APS - Data Exchange
Under Maintenance
APS - Data Management
Under Maintenance
APS - Data Management (Australia)
Under Maintenance
APS - Data Management (Canada)
Under Maintenance
APS - Data Management (European Union)
Under Maintenance
Autodesk will perform scheduled maintenance for Upchain on August 16th, 2026 from 08:00 AM PDT until 10:00 AM PDT to apply a security upgrade to EAP and ATS-gpsmaster base FAMI and replace an executable. During this time Upchain GPS job processing may be unavailable for use for the ATS tenant. We apologize for any inconvenience caused during this time. Posted on
Jul 31, 2026 - 02:59 PDT
Update -
Autodesk has rescheduled the urgent system maintenance for Autodesk Account on August 16, 2026 from 09:00 AM PDT until 10:00 AM PDT to improve platform resiliency. During this time, Autodesk Account user management Bulk Import features will be intermittently unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Aug 12, 2026 - 04:32 PDT
Scheduled -
Autodesk will be performing urgent system maintenance for Autodesk Account on August 15, 2026 from 09:00 AM PDT until 10:00 AM PDT to improve platform resiliency. During this time, Autodesk Account user management Bulk Import features will be intermittently unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Aug 11, 2026 - 04:40 PDT
Autodesk will be performing urgent system maintenance for Autodesk account on August 23, 2026 from 07:00 AM PDT until 11:00 AM PDT to improve platform resiliency. During this time, Autodesk account user management features such as managing the existing and newly purchased subscription will be intermittently unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding. Posted on
Aug 14, 2026 - 11:32 PDT
Autodesk will perform scheduled maintenance for Autodesk account on August 29, 2026 from 08:00 AM PDT until 09:00 AM PDT to improve platform stability and reliability. During this time the Activity Log page will be unavailable. We apologize for any inconvenience caused during this time. Posted on
Aug 14, 2026 - 11:39 PDT
Past Incidents
Aug 16, 2026
Unresolved incidents: Multiple Autodesk Products, BIM 360 Glue End of Life.
Completed -
The scheduled maintenance has been completed.
Aug 15, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 19:00 PDT
Update -
Autodesk will be performing urgent system maintenance for Autodesk Assistant, Autodesk Online Store, Autodesk Support and Autodesk.com on August 15, 2026 from 07:00 PM PDT until 10:00 PM PDT to platform resiliency and performance. During this time Case creations, Chats, Subscription updates, Account updates will be unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Aug 13, 02:21 PDT
Scheduled -
Autodesk will be performing urgent system maintenance for Autodesk Assistant, Autodesk Online Store and Autodesk Support on August 15, 2026 from 07:00 PM PDT until 10:00 PM PDT to platform resiliency and performance. During this time Case creations, Chats, Subscription updates, Account updates will be unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Aug 11, 15:32 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 15, 20:41 PDT
Investigating -
We are investigating an issue where customers are experiencing issues accessing classic subscription details, cases, and quotes in Autodesk Account, and partners are encountering failures with the GetQuotes and GetOpportunity APIs in Partner Center portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 15, 20:09 PDT
Completed -
The scheduled maintenance has been completed.
Aug 15, 20:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 08:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Forma Build, Forma Data Management, BIM 360 Docs, BuildingConnected, BIM 360 Design Collaboration, and BIM 360 Model Coordination on August 15, 2026 from 08:00 AM PDT until 08:00 PM PDT for the US region to improve platform resiliency and performance. During this time, users may experience increased latency when performing search functions. We apologize for any inconvenience caused during this time.
Jul 27, 06:07 PDT
Completed -
The scheduled maintenance has been completed.
Aug 15, 20:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 19:01 PDT
Scheduled -
Autodesk will be performing scheduled system maintenance for Identity Service on August 15, 2026 from 07:00 PM PDT until 07:59PM PDT to improve platform resiliency. During this time, adding or removing users to/from hubs and projects, first-time SSO sign-ins to Autodesk applications, and Primary/SSO Admins managing SSO connections may be briefly disrupted. We apologize for any inconvenience caused during this time.
Jul 20, 03:09 PDT
Completed -
The scheduled maintenance has been completed.
Aug 15, 15:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 12:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for GCPay on August 15th, 2026 from 12:00 PM PDT until 3:00 PM PDT to enhance platform resiliency. During this time some GCPay features may be unavailable. We apologize for any inconvenience caused during this time.
Jul 31, 14:46 PDT
Completed -
The scheduled maintenance has been completed.
Aug 15, 10:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 07:00 PDT
Scheduled -
Autodesk will be performing urgent system maintenance for Autodesk Business Systems on August 15, 2026 from 07:00 AM PDT until 10:30 AM PDT to enhance system resiliency. During this time Autodesk Business Systems will remain available however, some users may experience intermittent errors lasting a few minutes or increased response times. If you notice any unexpected behavior, please reach out to Autodesk support at www.autodesk.com/support. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Aug 7, 08:08 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 13, 23:08 PDT
Investigating -
We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 13, 22:44 PDT
Resolved -
On August 13, 2026, at 04:35 AM PDT, Autodesk identified an issue where customers were experiencing delays viewing uploaded files in Autodesk Viewer. Once the issue was resolved on August 13, 2026, at 06:56 AM PDT, Autodesk Viewer returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Aug 13, 07:31 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 13, 07:12 PDT
Update -
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 13, 06:56 PDT
Investigating -
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 13, 06:18 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 13, 05:10 PDT
Update -
We are continuing to investigate an issue where customers are unable to upload files in Forma Data Management in Canada region. We subsequently determined that the cause of this issue is also affecting APS - Data Management in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 13, 04:56 PDT
Investigating -
We are investigating an issue where customers are unable to upload files in Forma Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 13, 04:35 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 12, 11:06 PDT
Investigating -
We are investigating an issue where customers are unable to create live streams in Flow Capture. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 12, 10:36 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 11, 17:56 PDT
Update -
We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 17:42 PDT
Identified -
We are continuing to work on resolving this issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 11, 15:45 PDT
Update -
We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 14:45 PDT
Update -
We are continuing to investigate an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 13:45 PDT
Investigating -
We are investigating an issue where customers are experiencing latency in the synchronization of account and membership changes to Autodesk Construction Cloud (ACC) hubs within Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 12:45 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 11, 16:53 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to see the Photos module within projects in Forma Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 11, 16:23 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 10, 08:24 PDT
Investigating -
We are investigating an issue where customers are unable to access Autodesk Assistant across all Autodesk Forma products due to the assistant being unavailable. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 10, 07:53 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 10, 04:44 PDT
Update -
We are continuing to investigate an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 10, 04:04 PDT
Investigating -
We are investigating reports of an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 10, 02:59 PDT
Completed -
The scheduled maintenance has been completed.
Aug 9, 06:02 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance on August 9, 2026 from 1:00 AM PDT until 6:00 AM PDT to enhance platform resiliency. No service downtime or impact is expected. If you notice any unexpected behavior, please reach out to Autodesk support at www.autodesk.com/support. Thank you for your patience and understanding.
Jul 23, 05:32 PDT
Completed -
The scheduled maintenance has been completed.
Aug 8, 10:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 08:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for BIM 360 Insight and Forma - Insight on August 08, 2026 from 08:00 AM PDT until 10:00 AM PDT for the European Union region to update service databases. During this time BIM 360 Insight and Forma - Insight services availability may be affected. We apologize for any inconvenience caused during this time.
Jul 17, 13:36 PDT
Completed -
The scheduled maintenance for Autodesk account on August 8, 2026 has been cancelled and will be rescheduled for a later date. Thank you.
Aug 7, 11:32 PDT
Update -
The scheduled maintenance for Autodesk account on August 8, 2026 has been cancelled and will be rescheduled for a later date. Thank you.
Aug 7, 11:31 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Autodesk account on August 8, 2026 from 08:00 AM PDT until 09:00 AM PDT to improve platform stability and reliability. During this time the Activity Log page will be unavailable for end users. We apologize for any inconvenience caused during this time.
Jul 24, 08:27 PDT
Resolved -
On August 06, 2026 at 09:00 AM PDT, Autodesk identified an issue where customers were experiencing intermittent access issues with projects across multiple Autodesk Forma products in the US region. Once the issue was resolved on August 06, 2026 at 09:30 AM PDT all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Aug 6, 10:14 PDT
Resolved -
On August 05, 2026 at 01:00 PM PDT, Autodesk identified an issue where customers were intermittently were unable to upgrade or downgrade their subscriptions or purchase additional subscription tiers within Autodesk account. Once the issue was resolved on August 05, 2026 at 03:05 PM PDT, Autodesk account returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Aug 5, 16:08 PDT
Resolved -
On August 05, 2026 at 01:00 PM PDT, Autodesk identified an issue where a subset customers were intermittently unable to access Autodesk.com homepage, select Autodesk product pages, and Autodesk Flow Studio subscription upgrade functionality within Autodesk.com. Once the issue was resolved on August 05, 2026 at 03:05 PM PDT, Autodesk.com returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Aug 5, 16:00 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 5, 13:21 PDT
Identified -
We have identified the cause of the issue where customers are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 5, 13:02 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 5, 12:06 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 5, 11:23 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 8 hours or sooner if we have more information to share.
Aug 5, 09:22 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 6 hours or sooner if we have more information to share.
Aug 5, 03:22 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 5, 01:30 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 4, 23:30 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 4, 21:30 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
Aug 4, 19:27 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 18:31 PDT
Identified -
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 17:35 PDT
Update -
We are continuing to investigate an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 16:48 PDT
Investigating -
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 15:47 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 11:29 PDT
Update -
We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:45 PDT
Investigating -
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:15 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 11:27 PDT
Update -
We are continuing to investigate where customers are experiencing intermittent errors while navigating within FPTR. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 11:14 PDT
Investigating -
We are investigating an issue where customers are experiencing intermittent errors while navigating within FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:13 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 11:04 PDT
Investigating -
We are investigating an issue where customers are unable to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 10:55 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 4, 03:21 PDT
Update -
We are continuing to investigate an issue where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 03:17 PDT
Investigating -
We are investigating reports where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 4, 02:13 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 3, 19:50 PDT
Update -
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
Aug 3, 17:54 PDT
Update -
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
Aug 3, 14:46 PDT
Update -
We are continuing to investigate an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
Aug 3, 10:46 PDT
Investigating -
We are investigating an issue where customers are unable to view the latest data on the Insights Builder page within Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Aug 3, 09:48 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Aug 3, 08:15 PDT
Update -
We are continuing to investigate an issue where customers are unable to download asset reports in Forma Build in Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
Aug 3, 07:34 PDT
Investigating -
We are investigating an issue where customers are unable to download asset reports in Forma Build in Canada region. We are actively investigating and will provide an update within 60 minutes, or sooner if additional information becomes available.
Aug 3, 06:27 PDT
Completed -
The scheduled maintenance has been completed.
Aug 2, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 00:30 PDT
Scheduled -
Autodesk will perform scheduled maintenance for APS - Data Exchange on August 2, 2026, from 12:30 AM to 3:30 AM PDT to improve platform resiliency. During this time, customers should refrain from creating or updating exchanges through Autodesk Data Exchange Desktop Connectors or Autodesk Forma. We apologize for any inconvenience caused during this time.
Jul 13, 03:35 PDT