Autodesk will be performing urgent system maintenance on May 23, 2025, from 05:00 PM PDT until May 24, 01:30 PM PDT. During this time, services including invoice payments and viewing tax invoices will be unavailable. We apologize for the short notice and any inconvenience caused. Thank you for your patience and understanding. Posted on
May 22, 2025 - 13:15 PDT
Autodesk will perform scheduled maintenance for Pype Closeout on May 24, 2025 from 9:30 PM PDT until 11:30 PM PDT to improve platform resiliency. During this time Pype Closeout will be unavailable. We apologize for any inconvenience caused during this time. Posted on
Apr 29, 2025 - 05:56 PDT
Autodesk will perform scheduled maintenance for Identity Authorization Service on May 24, 2025 from 11:00 PM PDT until May 25, 2025 at 1:00 AM PDT to enhance platform resiliency. During this time user login to Autodesk products and services will be intermittently available. This will not impact users already logged in prior to the maintenance window. We apologize for any inconvenience caused during this time. Posted on
May 07, 2025 - 06:28 PDT
Autodesk will perform scheduled maintenance for Pype AutoSpecs on May 31, 2025 from 9:30 PM PDT until 11:30 PM PDT to improve platform resiliency. During this time Pype AutoSpecs will be unavailable. We apologize for any inconvenience caused during this time. Posted on
May 14, 2025 - 06:34 PDT
Resolved -
On May 18, 2025, at 08:30 PM PDT, Autodesk identified an issue where customers were unable to access, view and save packages within Autodesk BIM Collaborate in the US region. Once the issue was resolved on May 19, 2025, at 01:41 AM PDT, Autodesk BIM Collaborate returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
May 23, 06:36 PDT
Resolved -
On May 21, 2025 at 10:40 PM PDT, Autodesk identified an issue where customers were unable to create models using Model Builder in InfraWorks. Once the issue was resolved on May 21, 2025 at 11:25 PM PDT, InfraWorks returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
May 21, 23:52 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 20, 14:31 PDT
Investigating -
We are investigating an issue where customers are unable to create trial sites in Flow Production Tracking. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 20, 13:35 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 19, 19:32 PDT
Monitoring -
We have implemented a solution to resolve the issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 19:29 PDT
Identified -
We have identified the cause of the issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 19:03 PDT
Investigating -
We are investigating an issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 18:44 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 19, 14:47 PDT
Update -
We are investigating an issue where customers are unable to upload files to Autodesk Content Catalog in the US and Australia regions. There is no impact to Autodesk Business Systems - Other Business Systems. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 14:06 PDT
Investigating -
We are investigating an issue where customers are unable to upload files in Content Catalog. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 12:56 PDT
Resolved -
On May 19, 2025, at 01:25 PM PDT, Autodesk identified an issue where customers were unable to browse hubs, projects, folders, and models in the Revit Cloud Worksharing/Cloud Models in the US region. Once the issue was resolved on May 19, 2025, at 01:35 PM PDT, Revit Cloud Worksharing/Cloud Models returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
May 19, 13:54 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 19, 02:37 PDT
Update -
We are continuing to investigate the issue where customers are unable to access, view and save packages within BIM 360 collaboration in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 02:14 PDT
Update -
We are continuing to investigate the issue where customers are unable to access, view and save packages within BIM 360 collaboration in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 01:12 PDT
Investigating -
We are investigating an issue where customers are unable to access, view and save packages within BIM 360 collaboration in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 19, 00:13 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 18, 05:54 PDT
Investigating -
We are investigating an issue where customers are experiencing latency while executing design automation tasks in APS - Design Automation in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 18, 05:01 PDT
Completed -
The scheduled maintenance has been completed.
May 17, 23:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:30 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Pype EBinder on May 17, 2025 from 9:30 PM PDT until 11:30 PM PDT to improve platform resiliency. During this time Pype EBinder will be unavailable. We apologize for any inconvenience caused during this time.
Apr 29, 06:29 PDT
Completed -
The scheduled maintenance has been completed.
May 17, 11:49 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 09:00 PDT
Scheduled -
Autodesk will perform scheduled database maintenance for ACC Insight, BIM 360 Insight and BIM 360 Project Home on May 17, 2025 from 9:00 AM PDT until 12:00 PM PDT for the US region, European Union region and Australia region to improve platform resiliency. During this time, ACC Insight, BIM 360 Insight and Project Home may be unavailable. We apologize for any inconvenience caused during this time.
May 1, 15:19 PDT
Completed -
The scheduled maintenance has been completed.
May 17, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:00 PDT
Scheduled -
Autodesk will be performing urgent system maintenance for Upchain on May 17, 2025, from 12:00 AM PDT until 02:00 AM PDT to improve platform resiliency. During this time, customers may experience slowness and brief service disruptions. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
May 15, 06:40 PDT
Resolved -
On May 15, 2025 at 9:45 AM PDT, Autodesk identified an issue where customers experienced latency when trying to access, review, or finalize submittals in Autodesk Build and BIM 360 Project Management. Once the issue was resolved on May 15, 2025 at 9:49 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
May 15, 11:40 PDT
Resolved -
On May 15, 2025 at 06:31 AM PDT, Autodesk identified an issue where customers experienced latency when trying to access, review, or finalize submittals in Autodesk Build and BIM 360 Project Management. Once the issue was resolved on May 15, 2025 at 6:37 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
May 15, 11:34 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 15, 11:20 PDT
Investigating -
We are investigating an issue where customers are unable to generate reports in multiple Autodesk products. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
May 15, 11:13 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 15, 10:54 PDT
Update -
We are continuing to investigate where customers are experiencing intermittent failure in simulating models in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
May 15, 10:04 PDT
Update -
We are continuing to investigate where customers are experiencing intermittent failure in simulating models in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
May 15, 09:04 PDT
Update -
We are continuing to investigate where customers are experiencing intermittent failure in simulating models in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
May 15, 07:46 PDT
Investigating -
We are investigating an issue where customers are experiencing intermittent failure in simulating models in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 15, 06:50 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 15, 10:16 PDT
Investigating -
We are investigating an issue where customers are experiencing issues while downloading and updating their projects on mobile devices using Autodesk Build in the US region. We are actively looking into this matter and will provide an update within 60 minutes, or sooner if more information becomes available.
May 15, 09:40 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 15, 03:26 PDT
Update -
We are continuing to investigate an issue where customers are unable to simulate the models in Fusion in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
May 15, 02:55 PDT
Investigating -
We are investigating reports where customers are unable to simulate the models in Fusion in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 15, 01:56 PDT
Resolved -
On March 26, 2025 at 04:30 PM PDT, Autodesk identified an issue where customers were experiencing issues with photo upload capability when filling out checklists through a web browser in Fusion Operations. Once the issue was resolved on May 07, 2025 at 03:30 AM PDT, Fusion Operations returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
May 14, 12:04 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 14, 11:48 PDT
Update -
We are continuing to work on resolving this issue where customers are experiencing an issue while editing titles or descriptions of collections on the Autodesk Construction Cloud platform within the Autodesk Parameter Service. We will provide an update within 60 minutes or sooner if we have more information to share.
May 14, 11:20 PDT
Identified -
We have identified the cause of the issue where customers are experiencing an issue while editing titles or descriptions of collections on the Autodesk Construction Cloud platform within the Autodesk Parameter Service. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
May 14, 10:28 PDT
Investigating -
We are investigating an issue where customers are experiencing an issue while editing titles or descriptions of collections on the Autodesk Construction Cloud platform within the Autodesk Parameter Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 14, 09:30 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 14, 00:47 PDT
Investigating -
We are investigating an issue where customers are unable to login to Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 14, 00:07 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
May 13, 11:52 PDT
Update -
We are continuing to investigate where customers are unable to create projects in ACC Admin Console and Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
May 13, 10:58 PDT
Investigating -
We are investigating an issue where customers are unable to create projects in ACC Admin Console and Autodesk Docs in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
May 13, 09:56 PDT