All Systems Operational

Uptime over the past 90 days. View historical uptime.
A360 ? Operational
A360 Mobile ? Operational
AutoCAD Online Services ? Operational
AutoCAD Web ? Operational
Autodesk App Store ? Operational
Autodesk Business Systems Operational
90 days ago
100.0 % uptime
Today
Autodesk Account ? Operational
Autodesk Online Store ? Operational
Autodesk Support ? Operational
Autodesk.com Operational
90 days ago
100.0 % uptime
Today
Other Business Systems ? Operational
Autodesk Construction Cloud Platform Operational
ACC Admin Console ? Operational
ACC Admin Console (Australia) ? Operational
ACC Admin Console (European Union) ? Operational
ACC AutoSpecs ? Operational
ACC Cost Management ? Operational
ACC Cost Management (Australia) ? Operational
ACC Cost Management (European Union) ? Operational
ACC Insight Operational
ACC Insight (Australia) ? Operational
ACC Insight (European Union) Operational
ACC My Home ? Operational
ACC My Home (Australia) ? Operational
ACC My Home (European Union) ? Operational
ACC Reports ? Operational
ACC Reports (Australia) ? Operational
ACC Reports (European Union) ? Operational
ACC Specifications ? Operational
Autodesk BIM Collaborate ? Operational
Autodesk BIM Collaborate (Australia) ? Operational
Autodesk BIM Collaborate (European Union) ? Operational
Autodesk Build ? Operational
Autodesk Build (Australia) ? Operational
Autodesk Build (European Union) ? Operational
Autodesk Construction Cloud Data Connector ? Operational
Autodesk Construction Cloud Data Connector (Australia) ? Operational
Autodesk Construction Cloud Data Connector (European Union) ? Operational
Autodesk Docs ? Operational
Autodesk Docs (Australia) ? Operational
Autodesk Docs (European Union) ? Operational
Autodesk Takeoff ? Operational
Autodesk Takeoff (Australia) ? Operational
Autodesk Takeoff (European Union) ? Operational
BuildingConnected ? Operational
ProEst Operational
TradeTapp ? Operational
Autodesk Docs for Government ? Operational
Autodesk Drive ? Operational
Autodesk Insight ? Operational
Autodesk Parameters Service ? Operational
Autodesk Parameters Service (Australia) ? Operational
Autodesk Parameters Service (European Union) ? Operational
Autodesk Platform Services Operational
APS - Data Exchange ? Operational
APS - Data Management ? Operational
APS - Data Management (Australia) ? Operational
APS - Design Automation ? Operational
APS - Developer Portal ? Operational
APS - Flow Graph Engine API Operational
APS - Manufacturing Data Model ? Operational
APS - Model Derivative ? Operational
APS - Webhooks ? Operational
APS - AEC Data Model API ? Operational
Autodesk Tandem™ ? Operational
BIM 360 Operational
BIM 360 Account Administration ? Operational
BIM 360 Account Administration (European Union) ? Operational
BIM 360 Cost Management ? Operational
BIM 360 Cost Management (European Union) ? Operational
BIM 360 Design Collaboration ? Operational
BIM 360 Design Collaboration (European Union) ? Operational
BIM 360 Docs ? Operational
BIM 360 Docs (European Union) ? Operational
BIM 360 Field ? Operational
BIM 360 Field (European Union) ? Operational
BIM 360 Field Management ? Operational
BIM 360 Field Management (European Union) ? Operational
BIM 360 Glue ? Operational
BIM 360 Glue (European Union) ? Operational
BIM 360 Insight ? Operational
BIM 360 Insight (European Union) ? Operational
BIM 360 Model Coordination ? Operational
BIM 360 Model Coordination (European Union) ? Operational
BIM 360 Ops ? Operational
BIM 360 Plan ? Operational
BIM 360 Project Home ? Operational
BIM 360 Project Home (European Union) ? Operational
BIM 360 Project Management ? Operational
BIM 360 Project Management (European Union) ? Operational
BIM 360 Reports ? Operational
BIM 360 Reports (European Union) ? Operational
BIM 360 Team Mobile ? Operational
BIM Collaborate Pro for Government ? Operational
CER v2 Services ? Operational
CFD Cloud Service ? Operational
Character Generator ? Operational
Civil 3D Online Services ? Operational
Cloud Rendering ? Operational
Collaboration for AutoCAD Plant 3D ? Operational
Collaboration for AutoCAD Plant 3D (Australia) ? Operational
Collaboration for AutoCAD Plant 3D (European Union) ? Operational
Digital Workplace ? Operational
Dynamo Machine Learning ? Operational
Dynamo Package Manager ? Operational
Factory Design Warehouse ? Operational
Flow Generative Scheduling Operational
Flow Production Tracking Operational
FPTR Operational
FPTR Notifications and Webhooks Operational
FPTR Transcoding Operational
FPTR Site Activity Monitor Operational
FPTR Home Operational
FPTR Live Review (beta) Operational
FormIt ? Operational
Fusion ? Operational
Fusion Online ? Operational
Fusion Manage ? Operational
Fusion Mobile ? Operational
Fusion Operations ? Operational
Fusion Team ? Operational
Generative Design ? Operational
Informed Design for Inventor ? Operational
Informed Design for Revit ? Operational
Informed Design Web App ? Operational
InfraWorks ? Operational
Instructables ? Operational
Library.io ? Operational
Identity, Licensing & Entitlement ? Operational
MEP Content Editor Operational
My Profile and Settings ? Operational
PlanGrid Operational
PlanGrid ? Operational
PlanGrid Admin Console ? Operational
Plant Collaboration Services (based on BIM 360 Team) ? Operational
Pype Operational
Pype AutoSpecs ? Operational
Pype Closeout ? Operational
Pype eBinder ? Operational
Pype SmartPlans ? Operational
ReCap Services ? Operational
Revit Cloud Model Upgrade ? Operational
Revit Cloud Worksharing / Cloud Models ? Operational
Revit Cloud Worksharing / Cloud Models (Australia) ? Operational
Revit Cloud Worksharing / Cloud Models (European Union) ? Operational
Tinkercad ? Operational
Upchain ? Operational
Vault Gateway ? Operational
Moldflow Operational
90 days ago
100.0 % uptime
Today
Moldflow Cloud Service Operational
Moldflow Session Concurrency Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Autodesk Build and BIM 360 Field Management Mar 29, 2025 17:00-19:00 PDT

Autodesk will perform scheduled maintenance for Autodesk Build and BIM 360 Field Management on March 29, 2025 from 05:00 PM PDT until 7:00 PM PDT to optimize database performance. During this time Autodesk Build Assets and BIM 360 Assets will be read-only. We apologize for any inconvenience caused during this time.
Posted on Feb 27, 2025 - 11:52 PST

Cloud Rendering Apr 5, 2025 09:00-10:00 PDT

Autodesk will perform scheduled maintenance for Cloud Rendering on April 5, 2025 from 09:00 AM PDT until 10:00 AM PDT to perform system maintenance. During this time Cloud Rendering may be unavailable. We apologize for any inconvenience caused during this time.
Posted on Mar 18, 2025 - 06:08 PDT
Mar 26, 2025
APS - Developer Portal
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 26, 14:29 PDT
Identified - We have identified the cause of the issue where a subset of customers are experiencing issues while transferring, editing, and creating applications in the APS - Developer Portal. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 14:08 PDT
Update - We are continuing to investigate where a subset of customers are experiencing issues while transferring, editing, and creating applications in the APS - Developer Portal. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 13:08 PDT
Update - We are continuing to investigate where a subset of customers are experiencing issues while transferring, editing, and creating applications in the APS - Developer Portal. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 12:07 PDT
Investigating - We are investigating an issue where a subset of customers are experiencing issues while transferring, editing, and creating applications in the APS - Developer Portal. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 11:10 PDT
Mar 25, 2025
Autodesk.com
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 25, 15:20 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 3 hours or sooner if we have more information to share.
Mar 25, 14:18 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 3 hours or sooner if we have more information to share.
Mar 25, 11:08 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 6 hours or sooner if we have more information to share.
Mar 25, 05:06 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 6 hours or sooner if we have more information to share.
Mar 24, 23:02 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 4 hours or sooner if we have more information to share.
Mar 24, 19:01 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 2 hours or sooner if we have more information to share.
Mar 24, 16:07 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 2 hours or sooner if we have more information to share.
Mar 24, 13:47 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We will provide an update within 2 hours or sooner if we have more information to share.
Mar 24, 12:08 PDT
Identified - We have identified the cause of the issue where customers are unable to view their added products and complete purchases when using the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 24, 11:08 PDT
Investigating - We are investigating an issue where customers are unable to make their purchases when they click on the cart icon. As a workaround, customers can go to the product center to purchase items, where the 'add to cart' button functions correctly. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 24, 10:07 PDT
Autodesk Build | Autodesk Construction Cloud Specifications
Resolved - On March 25, 2025, at 09:55 AM PDT, Autodesk identified an issue where customers were experiencing latency while utilizing the assistant feature in Autodesk Build and Autodesk Construction Cloud Specifications in the US region. The issue was resolved on March 25, 2025, at 10:01 AM PDT, Autodesk Build and Autodesk Construction Cloud Specifications returned to normal operation. This is a retroactive notification as the issue was not displayed on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 25, 11:02 PDT
Mar 24, 2025
BIM 360 Model Coordination
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 24, 07:20 PDT
Investigating - We are investigating an issue where customers are unable to open models within BIM 360 Model Coordination. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 24, 06:22 PDT
Mar 23, 2025
Autodesk App Store
Completed - The scheduled maintenance has been completed.
Mar 23, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 11:00 PDT
Scheduled - Autodesk will be performing urgent system maintenance for the Autodesk App Store on March 23, 2025 from 11:00 AM PDT until 01:00 PM PDT. During this time, the Autodesk App Store will be unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Mar 20, 11:48 PDT
Mar 22, 2025
Autodesk Docs for Government and BIM Collaborate Pro for Government
Completed - The scheduled maintenance has been completed.
Mar 22, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 23:00 PDT
Scheduled - Autodesk will perform urgent system maintenance for Autodesk Docs for Government and BIM Collaborate Pro for Government on March 22, 2025 from 11:00 PM PDT until 11:30 PM PDT to improve platform resiliency. During this time Autodesk Docs for Government and BIM Collaborate Pro for Government will be unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding
Mar 22, 22:54 PDT
Autodesk Docs for Government and BIM Collaborate Pro for Government
Completed - The scheduled maintenance has been completed.
Mar 22, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 21:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for Autodesk Docs for Government and BIM Collaborate Pro for Government on March 22, 2025 from 9:00 PM PDT until 10:30 PM PDT to improve platform resiliency. During this time Autodesk Docs for Government and BIM Collaborate Pro for Government will be unavailable. We apologize for any inconvenience caused during this time.
Mar 3, 07:22 PST
Multiple Autodesk Products
Completed - The scheduled maintenance has been completed.
Mar 22, 19:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:00 PDT
Scheduled - Autodesk will perform urgent maintenance for the search feature of Autodesk Build, Autodesk Docs, ACC Specifications, AutoCAD Web, Autodesk Takeoff, BIM 360 Cost Management, BIM 360 Docs, Building Connected, BIM 360 Design Collaboration and APS - Data Management on March 22, 2025, from 08:00 AM PDT until March 22, 2025, 08:00 PM PDT to improve platform resiliency and performance. During this time search may be unavailable. We apologize for any inconvenience caused during this time.
Mar 19, 12:24 PDT
Mar 21, 2025
Autodesk Assistant
Resolved - On March 19, 2025, at 2:40 PM PDT, Autodesk identified an issue where customers were unable to create support cases using the "Autodesk Assistant" feature in Autodesk Account and Autodesk.com. Once the issue was resolved on March 20, 2025, at 8:18 AM PDT, Autodesk Assistant returned to normal operation. This is a retroactive notification, as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 21, 09:05 PDT
Mar 20, 2025
Cloud Rendering
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 20, 11:35 PDT
Investigating - We are investigating an issue where customers are unable to load cloud rendering gallery in Cloud Rendering. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 10:43 PDT
Multiple Autodesk products
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 20, 09:43 PDT
Monitoring - We have implemented a solution to resolve the earlier incident where customers were unable to log in to multiple Autodesk products in the US region. Public sharing for Fusion data is currently disabled, and we are working to re-enable this functionality. Our team is actively monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 08:57 PDT
Update - We are continuing to investigate an issue where customers are unable to login to multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 08:20 PDT
Update - We are continuing to investigate an issue where customers are unable to login to multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 07:13 PDT
Update - We are continuing to investigate an issue where customers are unable to login to multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 06:13 PDT
Investigating - We are investigating an issue where customers are unable to login to multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 05:44 PDT
Mar 19, 2025
Autodesk Partners
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 19, 23:09 PDT
Investigating - We are investigating an issue where Autodesk partners are experiencing intermittent issues while accessing PWS Get subscriptions API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 22:29 PDT
Autodesk Partners
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 19, 12:40 PDT
Identified - We have identified the cause of the issue where customers are unable to get a quote for subscription renewal via Autodesk partners. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 11:40 PDT
Investigating - We are investigating an issue where customers are unable to get a quote for subscription renewal via Autodesk partners. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 10:30 PDT
Mar 18, 2025
Autodesk Support
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 18, 15:49 PDT
Update - We are continuing to investigate customers are experiencing unresponsive communication issues through chats while initiating a conversation in Autodesk Support. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 18, 15:19 PDT
Investigating - We are investigating reports of customers experiencing issues while communicating through chats, where they initiate conversations but receive no responses in Autodesk Support. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Mar 18, 14:29 PDT
Tinkercad
Resolved - On March 18, 2025, at 7:00 AM PDT, Autodesk identified an issue where customers were experiencing latency when viewing gallery and user profile pages in Tinkercad. Once the issue was resolved on March 18, 2025 at 8:30 AM PDT, Tinkercad returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 18, 09:24 PDT
Account Portal
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 18, 04:43 PDT
Update - We are continuing to investigate an issue where customers are intermittently experiencing issues when loading the Products and Services page in the Autodesk account portal. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 18, 04:19 PDT
Investigating - We are investigating an issue where customers are intermittently experiencing an issue while accessing the Account Portal. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
Mar 18, 03:39 PDT
Mar 17, 2025
Collaboration for AutoCAD Plant 3D
Resolved - On March 12, 2025 at 8:00 PM PDT, Autodesk identified an issue where customers were unable to access Collaboration for AutoCAD Plant 3D. Once the issue was resolved on March 12, 2025 at 9:00 PM PDT, Collaboration for AutoCAD Plant 3D returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 17, 23:36 PDT
Autodesk BIM Collaborate
Resolved - On March 17, 2025 at 03:43 AM PDT, Autodesk identified an issue where customers experienced latency while loading Autodesk BIM Collaborate in the US and Australia regions. Once the issue was resolved on March 17, 2025 at 06:31 AM PDT, Autodesk BIM Collaborate, returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 17, 11:25 PDT
Tinkercad
Resolved - On March 17, 2025, at 06:00 AM PDT, Autodesk identified an issue where customers were experiencing latency when viewing gallery and user profile pages in Tinkercad. Once the issue was resolved on March 17, 2025 at 08:40 AM PDT, Tinkercad returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 17, 10:27 PDT
Mar 16, 2025

No incidents reported.

Mar 15, 2025
Fusion Manage
Completed - The scheduled maintenance has been completed.
Mar 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:00 PDT
Scheduled - Autodesk will perform urgent system maintenance for Fusion Manage on March 15, 2025 from 08:00 AM PDT until 11:00 AM PDT to implement system enhancements. During this time Fusion Manage and Classifications will be unavailable. We apologize for any inconvenience caused during this time. Thank you for your patience and understanding.
Mar 10, 12:55 PDT
Revit Cloud Worksharing / Cloud Models (Australia)
Postmortem - Read details
Mar 19, 14:49 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 15, 05:22 PDT
Update - We are continuing to investigate an issue where customers are unable to download files in Revit Cloud Worksharing / Cloud Models in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 15, 04:44 PDT
Update - We are continuing to investigate an issue where customers are unable to download files in Revit Cloud Worksharing / Cloud Models in the Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 15, 03:27 PDT
Investigating - We are investigating an issue where customers are unable to download files in Revit Cloud Worksharing / Cloud Models in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 15, 02:38 PDT
ProEst
Completed - The scheduled maintenance has been completed.
Mar 15, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for ProEst on March 15, 2025 from 1:00 AM PST until 2:00 AM PST to improve platform resiliency and performance. During this time ProEst will be unavailable. We apologize for any inconvenience caused during this time.
Feb 25, 15:05 PST
ProEst
Completed - The scheduled maintenance has been completed.
Mar 15, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:00 PDT
Scheduled - Autodesk will perform urgent maintenance for ProEst US on Friday, March 14, 2025, from 11:00 PM PDT until Saturday, March 15, 2025, 12:00 AM PDT. During this time ProEst US will be unavailable. We apologize for any inconvenience caused during this time.
Mar 10, 09:41 PDT
Mar 14, 2025
Mar 13, 2025
APS - Webhooks | Autodesk Docs
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 13, 14:02 PDT
Update - We are continuing to investigate an issue where customers are experiencing latency for pending events that need to be processed between 01:00 AM PDT and 06:40 AM PDT, while new events are being processed accordingly in APS - Webhooks and ACC Docs in the US region. We will provide an update within 90 minutes or sooner if we have more information to share.
Mar 13, 12:53 PDT
Update - We are continuing to investigate an issue where customers are experiencing latency for pending events that need to be processed between 01:00 AM PDT and 06:40 AM PDT, while new events are being processed accordingly in APS - Webhooks and ACC Docs in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 13, 11:49 PDT
Investigating - We are investigating an issue where customers are experiencing latency while receiving events in APS - Webhooks and Autodesk Docs in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Mar 13, 11:09 PDT
ACC Admin Console
Resolved - On March 13, 2025, at 09:00 AM PDT, Autodesk identified an issue where customers were experiencing roles defaulting to 'Project member' when they had previously been set to 'Project administrator'. Once the issue was resolved on March 13, 2025, at 10:00 AM PDT, the ACC Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 13, 10:35 PDT
FPTR
Resolved - On March 03, 2025 at 08:07 AM PDT, Autodesk identified an issue where Flow Production Tracking (FPTR) was facing downtime in providing immediate support for customers. Once the issue was resolved on March 10, 2025 at 03:00 AM PDT, Flow Production Tracking (FPTR) returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 13, 10:04 PDT
Mar 12, 2025
Autodesk Online Store | Autodesk Account
Postmortem - Read details
Mar 21, 09:15 PDT
Resolved - On March 12, 2025, at 09:16 AM PDT, Autodesk identified a service disruption with the Autodesk Online Store and Autodesk Account. The issue was resolved on March 12, 2025, at 09:25 AM PDT, and all products returned to normal operation. This is a retroactive notification, as the issue did not appear on the Autodesk Health Dashboard at the time. Thank you for your patience and understanding.
Mar 12, 11:17 PDT
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