Scheduled -
Autodesk will be performing urgent system maintenance for Fusion Manage in the US region on July 18, 2025 from 5:00 PM PDT until 7:00 PM PDT to optimize resiliency. The European Union region is not impacted. During this time customers may experience service interruptions. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Jul 16, 2025 - 15:24 PDT
Autodesk will be performing urgent system maintenance for Upchain on July 18, 2025 from 11:00 PM PDT to July 19, 2025 at 3:00 AM PDT to improve platform resiliency. During this time, customers may experience slowness and brief service disruptions. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding. Posted on
Jul 15, 2025 - 06:28 PDT
Autodesk will perform scheduled maintenance for Cloud Licensing Services on July 19, 2025 from 08:00 AM PDT until 1:00 PM PDT to perform platform resiliency testing. During this time, all Cloud Licensing Service requests will route through an alternate data center, no customer impact is expected. We apologize for any inconvenience caused during this time. Posted on
Jul 03, 2025 - 12:01 PDT
Autodesk will be performing urgent system maintenance for PlanGrid and PlanGrid Admin Console on July 26, 2025 from 10:00 PM PDT to July 27, 2025 at 12:00 AM PDT to upgrade the database. During this time, PlanGrid and PlanGrid Admin Console may be unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding. Posted on
Jul 15, 2025 - 10:36 PDT
Autodesk will perform scheduled maintenance for PlanGrid on August 2, 2025 from 8:00 AM PDT until 12:00 PM PDT for the US region. During this time PlanGrid, the ACC Mobile App, and PlanGrid data in ACC Build may not be available. We apologize for any inconvenience caused during this time. Posted on
Jul 16, 2025 - 15:49 PDT
Autodesk will perform scheduled maintenance for ACC Markups in Autodesk Construction Cloud (ACC) on August 2, 2025 from 8:00 AM PDT until 12:00 PM PDT to optimize markup performance. During this time ACC Markups may not be available or load. We apologize for any inconvenience caused during this time. Posted on
Jul 15, 2025 - 12:53 PDT
Autodesk will perform scheduled maintenance for APS - Data Exchange in the US and European Union regions on August 2, 2025 from 8:30 PM PDT until 10:30 PM PDT to improve platform resiliency. During this time, customers should refrain from creating or updating exchanges using data exchange desktop connectors or Autodesk Docs. We apologize for any inconvenience caused during this time. Posted on
Jul 14, 2025 - 11:42 PDT
Autodesk will perform scheduled maintenance for the Identity Service on August 9, 2025 from 10:00 PM PDT until 11:59 PM PDT to enhance platform resiliency. During this time, we do not anticipate any impact to users. However, in the event of unforeseen issues, users may experience errors with product log in, new user account registration, password features, email verification, account deletion, and user profile functions. We apologize for any inconvenience this may cause and appreciate your understanding. Posted on
Jul 17, 2025 - 19:14 PDT
Resolved -
On July 17, 2025 at 01:07 AM PDT, Autodesk identified an issue where customers were unable to submit optimization analysis jobs in InfraWorks. Once the issue was resolved on July 17, 2025 at 02:09 AM PDT, InfraWorks returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Jul 17, 03:19 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 15, 19:21 PDT
Identified -
We have identified the cause of the issue where customers are having intermittent issues downloading DWG TrueView from the Autodesk Online Store. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 15, 19:03 PDT
Investigating -
We are investigating an issue where customers are having intermittent issues downloading DWG TrueView from the Autodesk Online Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 15, 18:07 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 15, 09:19 PDT
Update -
We are continuing to work on resolving this issue where customers are unable to access BIM 360 Insight, ACC Insight and BIM 360 Project Home in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 15, 08:49 PDT
Identified -
We have identified the cause of the issue where customers are unable to access BIM 360 Insight, ACC Insight and BIM 360 Project Home in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 15, 07:47 PDT
Investigating -
We are investigating an issue where customers are unable to access BIM 360 Insight, ACC Insight and BIM 360 Project Home in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 15, 06:49 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 15, 08:26 PDT
Investigating -
We are investigating an issue where customers are unable to create new folder or pull data on existing folder in Flow Production Tracking (FPTR). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 15, 07:51 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 14, 14:39 PDT
Update -
We are continuing to investigate an issue where customers are experiencing intermittent errors while trying to access Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 14, 13:18 PDT
Investigating -
We are investigating an issue where customers are unable to access Autodesk products. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Jul 14, 12:24 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 11, 08:09 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to submit forms in Autodesk Build. As a workaround, customers can remove their signature, re-sign the forms, and resubmit it. Customers can also submit their forms on the Autodesk Construction Cloud(ACC) application. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 11, 06:48 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 9, 08:52 PDT
Monitoring -
We have implemented a solution to resolve the issue where customers are unable to export sheets in Autodesk Build in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 9, 08:11 PDT
Identified -
We have identified the cause of the issue where customers are unable to export sheets in Autodesk Build in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 9, 06:54 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to export sheets in Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 9, 05:51 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 8, 12:31 PDT
Update -
We are continuing to work on resolving this issue where customers are experiencing intermittent problems while adding and removing users from groups in the Autodesk Account as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 8, 11:43 PDT
Identified -
We have identified the cause of the issue where customers are experiencing intermittent problems while adding and removing users from groups in the Autodesk Account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 8, 10:46 PDT
Investigating -
We are investigating an issue where customers are experiencing intermittent problems while adding and removing users from groups in the Autodesk Account. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
Jul 8, 09:44 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 8, 08:20 PDT
Update -
We are continuing to investigate an issue where customers are unable to assign or unassign users from projects in ACC Admin Console. We subsequently determined that this issue is also affecting Fusion Team and Revit Cloud Worksharing / Cloud Models. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 8, 08:08 PDT
Investigating -
We are investigating an issue where customers are unable to assign or unassign users from the projects in Autodesk Contruction Cloud(ACC) Admin Console. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 8, 07:25 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 7, 14:46 PDT
Investigating -
We are investigating an issue where customers are unable to access ACC Reports and ACC Data Connector services in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 7, 14:29 PDT
Completed -
The scheduled maintenance has been completed.
Jul 6, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 06:00 PDT
Scheduled -
Autodesk will be performing urgent system maintenance for Flow Production Tracking on July 06, 2025 from 06:00 AM PDT until 08:00 AM PDT to improve database resiliency. During this time, Sites may experience reduced availability. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Jun 27, 09:34 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jul 4, 11:27 PDT
Update -
We are continuing to investigate issue where customers are unable to see their latest project data in Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jul 4, 10:12 PDT
Investigating -
We are investigating an issue where customers are unable to see their latest project data in Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jul 4, 09:18 PDT