Autodesk Account

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 08, 2025 - 12:31 PDT

Update

We are continuing to work on resolving this issue where customers are experiencing intermittent problems while adding and removing users from groups in the Autodesk Account as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 08, 2025 - 11:43 PDT

Identified

We have identified the cause of the issue where customers are experiencing intermittent problems while adding and removing users from groups in the Autodesk Account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 08, 2025 - 10:46 PDT

Investigating

We are investigating an issue where customers are experiencing intermittent problems while adding and removing users from groups in the Autodesk Account. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
Posted Jul 08, 2025 - 09:44 PDT
This incident affected: Autodesk Business Systems (Autodesk Account).