The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 15, 2025 - 09:19 PDT
Update
We are continuing to work on resolving this issue where customers are unable to access BIM 360 Insight, ACC Insight and BIM 360 Project Home in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 15, 2025 - 08:49 PDT
Identified
We have identified the cause of the issue where customers are unable to access BIM 360 Insight, ACC Insight and BIM 360 Project Home in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 15, 2025 - 07:47 PDT
Investigating
We are investigating an issue where customers are unable to access BIM 360 Insight, ACC Insight and BIM 360 Project Home in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 15, 2025 - 06:49 PDT
This incident affected: BIM 360 (BIM 360 Insight, BIM 360 Project Home) and Autodesk Construction Cloud Platform (ACC Insight).