Autodesk Online Store

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Dec 03, 2025 - 08:44 PST

Monitoring

We have implemented a solution to resolve the issue where customers were unable to download trial versions of AutoCAD and Fusion. Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 03, 2025 - 08:22 PST

Investigating

We are investigating reports of customers being unable to download trial versions of AutoCAD and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 03, 2025 - 07:26 PST
This incident affected: Autodesk Business Systems (Autodesk Online Store).