All Systems Operational

Uptime over the past 90 days. View historical uptime.
A360 ? Operational
A360 Mobile ? Operational
AutoCAD Online Services ? Operational
AutoCAD Web ? Operational
Autodesk App Store ? Operational
Autodesk Business Systems Operational
90 days ago
100.0 % uptime
Today
Autodesk account ? Operational
Autodesk Online Store ? Operational
Autodesk Support ? Operational
Autodesk.com Operational
90 days ago
100.0 % uptime
Today
Other Business Systems ? Operational
Autodesk Construction Cloud Platform Operational
90 days ago
99.94 % uptime
Today
ACC Admin Console ? Operational
ACC Admin Console (Australia) ? Operational
ACC Admin Console (Canada) ? Operational
ACC Admin Console (European Union) ? Operational
ACC Admin Console (Germany) ? Operational
ACC Admin Console (India) ? Operational
ACC Admin Console (Japan) ? Operational
ACC Admin Console (UK) ? Operational
ACC AutoSpecs ? Operational
ACC Cost Management ? Operational
ACC Cost Management (Australia) ? Operational
ACC Cost Management (Canada) ? Operational
ACC Cost Management (European Union) ? Operational
ACC Cost Management (Germany) ? Operational
ACC Cost Management (India) ? Operational
ACC Cost Management (Japan) ? Operational
ACC Cost Management (UK) ? Operational
ACC Data Connector ? Operational
ACC Data Connector (Australia) ? Operational
ACC Data Connector (Canada) ? Operational
ACC Data Connector (European Union) ? Operational
ACC Data Connector (Germany) ? Operational
ACC Data Connector (India) ? Operational
ACC Data Connector (Japan) ? Operational
ACC Data Connector (UK) ? Operational
ACC Insight Operational
ACC Insight (Australia) ? Operational
ACC Insight (Canada) ? Operational
ACC Insight (European Union) Operational
ACC Insight (Germany) ? Operational
ACC Insight (India) ? Operational
ACC Insight (Japan) ? Operational
ACC Insight (UK) ? Operational
ACC Mobile ? Operational
ACC Mobile (Australia) ? Operational
ACC Mobile (Canada) ? Operational
ACC Mobile (European Union) ? Operational
ACC Mobile (Germany) ? Operational
ACC Mobile (India) ? Operational
ACC Mobile (Japan) ? Operational
ACC Mobile (UK) ? Operational
ACC My Home ? Operational
ACC My Home (Australia) ? Operational
ACC My Home (Canada) ? Operational
ACC My Home (European Union) ? Operational
ACC My Home (Germany) ? Operational
ACC My Home (India) ? Operational
ACC My Home (Japan) ? Operational
ACC My Home (UK) ? Operational
ACC Reports ? Operational
ACC Reports (Australia) ? Operational
ACC Reports (Canada) ? Operational
ACC Reports (European Union) ? Operational
ACC Reports (Germany) ? Operational
ACC Reports (India) ? Operational
ACC Reports (Japan) ? Operational
ACC Reports (UK) ? Operational
ACC Specifications ? Operational
ACC Specifications (Australia) ? Operational
ACC Specifications (Canada) ? Operational
ACC Specifications (European Union) ? Operational
ACC Specifications (Germany) ? Operational
ACC Specifications (India) ? Operational
ACC Specifications (Japan) ? Operational
ACC Specifications (UK) ? Operational
Autodesk Build ? Operational
Autodesk Build (Australia) ? Operational
Autodesk Build (Canada) ? Operational
Autodesk Build (European Union) ? Operational
Autodesk Build (Germany) ? Operational
Autodesk Build (India) ? Operational
Autodesk Build (Japan) ? Operational
Autodesk Build (UK) ? Operational
Autodesk Docs ? Operational
Autodesk Docs (Australia) ? Operational
Autodesk Docs (Canada) ? Operational
Autodesk Docs (European Union) ? Operational
Autodesk Docs (Germany) ? Operational
Autodesk Docs (India) ? Operational
Autodesk Docs (Japan) ? Operational
Autodesk Docs (UK) ? Operational
Autodesk Takeoff ? Operational
Autodesk Takeoff (Australia) ? Operational
Autodesk Takeoff (Canada) ? Operational
Autodesk Takeoff (European Union) ? Operational
Autodesk Takeoff (Germany) ? Operational
Autodesk Takeoff (India) ? Operational
Autodesk Takeoff (Japan) ? Operational
Autodesk Takeoff (UK) ? Operational
BIM Collaborate ? Operational
BIM Collaborate (Australia) ? Operational
BIM Collaborate (Canada) ? Operational
BIM Collaborate (European Union) ? Operational
BIM Collaborate (Germany) ? Operational
BIM Collaborate (India) ? Operational
BIM Collaborate (Japan) ? Operational
BIM Collaborate (UK) ? Operational
BIM Collaborate Pro ? Operational
BIM Collaborate Pro (Australia) ? Operational
BIM Collaborate Pro (Canada) ? Operational
BIM Collaborate Pro (European Union) ? Operational
BIM Collaborate Pro (Germany) ? Operational
BIM Collaborate Pro (India) ? Operational
BIM Collaborate Pro (Japan) ? Operational
BIM Collaborate Pro (UK) ? Operational
BuildingConnected ? Operational
Content Catalog ? Operational
Content Catalog (Australia) ? Operational
Content Catalog (European Union) ? Operational
ProEst Operational
ProEst (Australia) Operational
90 days ago
99.94 % uptime
Today
TradeTapp ? Operational
Autodesk Docs for Government ? Operational
Autodesk Drive ? Operational
Autodesk Insight ? Operational
Autodesk Parameters Service ? Operational
Autodesk Parameters Service (Australia) ? Operational
Autodesk Parameters Service (Canada) ? Operational
Autodesk Parameters Service (European Union) ? Operational
Autodesk Parameters Service (Germany) ? Operational
Autodesk Parameters Service (India) ? Operational
Autodesk Parameters Service (Japan) ? Operational
Autodesk Parameters Service (UK) ? Operational
Autodesk Platform Services Operational
APS - AEC Data Model API ? Operational
APS - AEC Data Model API (Canada) ? Operational
APS - AEC Data Model API (Australia) Operational
APS - AEC Data Model API (European Union) Operational
APS - AEC Data Model API (Germany) ? Operational
APS - AEC Data Model API (India) ? Operational
APS - AEC Data Model API (Japan) ? Operational
APS - AEC Data Model API (UK) ? Operational
APS - Data Exchange ? Operational
APS - Data Management ? Operational
APS - Data Management (Australia) ? Operational
APS - Data Management (Canada) ? Operational
APS - Data Management (European Union) ? Operational
APS - Data Management (Germany) ? Operational
APS - Data Management (India) ? Operational
APS - Data Management (Japan) ? Operational
APS - Data Management (UK) ? Operational
APS - Automation API ? Operational
APS - Developer Portal ? Operational
APS - Flow Graph Engine API Operational
APS - Manufacturing Data Model ? Operational
APS - Model Derivative ? Operational
APS - Webhooks ? Operational
Autodesk Tandem™ ? Operational
BIM 360 Operational
BIM 360 Account Administration ? Operational
BIM 360 Account Administration (European Union) ? Operational
BIM 360 Cost Management ? Operational
BIM 360 Cost Management (European Union) ? Operational
BIM 360 Design Collaboration ? Operational
BIM 360 Design Collaboration (European Union) ? Operational
BIM 360 Docs ? Operational
BIM 360 Docs (European Union) ? Operational
BIM 360 Field ? Operational
BIM 360 Field (European Union) ? Operational
BIM 360 Field Management ? Operational
BIM 360 Field Management (European Union) ? Operational
BIM 360 Glue ? Operational
BIM 360 Glue (European Union) ? Operational
BIM 360 Insight ? Operational
BIM 360 Insight (European Union) ? Operational
BIM 360 Model Coordination ? Operational
BIM 360 Model Coordination (European Union) ? Operational
BIM 360 Ops ? Operational
BIM 360 Plan ? Operational
BIM 360 Project Home ? Operational
BIM 360 Project Home (European Union) ? Operational
BIM 360 Project Management ? Operational
BIM 360 Project Management (European Union) ? Operational
BIM 360 Reports ? Operational
BIM 360 Reports (European Union) ? Operational
BIM 360 Team Mobile ? Operational
BIM Collaborate Pro for Government ? Operational
CER v2 Services ? Operational
CFD Cloud Service ? Operational
Character Generator ? Operational
Civil 3D Online Services ? Operational
Cloud Rendering ? Operational
Collaboration for AutoCAD Plant 3D ? Operational
Collaboration for AutoCAD Plant 3D (Australia) ? Operational
Collaboration for AutoCAD Plant 3D (European Union) ? Operational
Digital Workplace ? Operational
Dynamo Package Manager ? Operational
Factory Design Warehouse ? Operational
Flow Generative Scheduling Operational
Flow Platform Operational
90 days ago
100.0 % uptime
Today
Flow Platform GraphQL API Operational
90 days ago
100.0 % uptime
Today
Flow Platform Permissions Operational
90 days ago
100.0 % uptime
Today
Flow Platform Provisioning Operational
90 days ago
100.0 % uptime
Today
Flow Production Tracking Operational
FPTR Operational
FPTR Notifications and Webhooks Operational
FPTR Transcoding Operational
FPTR Site Activity Monitor Operational
FPTR Home Operational
FPTR Live Review (beta) Operational
FormIt ? Operational
Fusion ? Operational
Fusion Online ? Operational
Fusion Manage ? Operational
Fusion Mobile ? Operational
Fusion Operations ? Operational
Fusion Team ? Operational
Generative Design ? Operational
Informed Design for Inventor ? Operational
Informed Design for Revit ? Operational
Informed Design Web App ? Operational
InfraWorks ? Operational
Instructables ? Operational
Library.io ? Operational
Identity, Licensing & Entitlement ? Operational
MEP Content Editor Operational
My Profile and Settings ? Operational
PlanGrid Operational
PlanGrid ? Operational
PlanGrid Admin Console ? Operational
Plant Collaboration Services (based on BIM 360 Team) ? Operational
Moldflow Operational
90 days ago
100.0 % uptime
Today
Moldflow Cloud Service Operational
Moldflow Session Concurrency Service Operational
90 days ago
100.0 % uptime
Today
Pype Operational
Pype AutoSpecs ? Operational
Pype Closeout ? Operational
Pype eBinder ? Operational
Pype SmartPlans ? Operational
ReCap Services ? Operational
Revit Cloud Model Upgrade ? Operational
Revit Cloud Worksharing / Cloud Models ? Operational
Revit Cloud Worksharing / Cloud Models (Australia) ? Operational
Revit Cloud Worksharing / Cloud Models (Canada) ? Operational
Revit Cloud Worksharing / Cloud Models (European Union) ? Operational
Revit Cloud Worksharing / Cloud Models (Germany) ? Operational
Revit Cloud Worksharing / Cloud Models (India) ? Operational
Revit Cloud Worksharing / Cloud Models (Japan) ? Operational
Revit Cloud Worksharing / Cloud Models (UK) ? Operational
Tinkercad ? Operational
Upchain ? Operational
Vault Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Autodesk account Nov 1, 2025 08:30-09:30 PDT

Autodesk will perform scheduled maintenance for Autodesk account on Nov 1, 2025 from 08:30 AM PDT until 09:30 AM PDT to improve platform resiliency. During this time, Autodesk account user management features will be intermittently unavailable. We apologize for any inconvenience caused during this time.
Posted on Oct 17, 2025 - 11:18 PDT

Identity, Licensing & Entitlement | BIM Collaborate Pro for Government | Autodesk Docs for Government Nov 1, 2025 19:00-20:59 PDT

Autodesk will perform scheduled maintenance for the Identity Service on November 01, 2025 from 07:00 PM PDT until 08:59 PM PDT to improve platform resiliency. During this time, Autodesk Docs for Government and BIM Collaborate Pro for Government will be unavailable. Customers who are already logged in will be unaffected and can continue to work without disruption. We apologize for any inconvenience caused during this time.
Posted on Oct 10, 2025 - 08:58 PDT

Autodesk Docs for Government | BIM Collaborate Pro for Government Nov 1, 2025 21:00 - Nov 2, 2025 03:00 PST

Autodesk will perform scheduled maintenance for Autodesk Docs for Government and BIM Collaborate Pro for Government on November 1, 2025 from 9:00 PM PDT until November 2, 3:00 AM PST to improve scalability and resiliency. During this time Autodesk Docs for Government and BIM Collaborate Pro for Government will not be accessible. We apologize for any inconvenience caused during this time.
Posted on Oct 17, 2025 - 07:24 PDT

Autodesk Account Nov 2, 2025 10:00-12:00 PST

Autodesk will be performing urgent system maintenance for Autodesk Account on November 2, 2025 from 10:00 AM PST until 12:00 PM PST to improve platform resiliency. During this time, Autodesk Account user management features will be intermittently unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Posted on Oct 27, 2025 - 09:26 PDT

ACC | BIM 360 | BuildingConnected | Pype Nov 8, 2025 08:00-12:00 PST

Autodesk will perform scheduled maintenance for the ACC Reports, Autodesk BIM Collaborate, Autodesk Build, Autodesk Construction Cloud, ACC Data Connector, Autodesk Docs, BIM 360 Design Collaboration, BIM 360 Docs, BIM 360 Field Management, BIM 360 Model Coordination, BIM 360 Reports, ACC Admin Console, ACC Cost Management, ACC Insight, ACC Specifications, BIM 360 Cost Management ACC AutoSpecs, ACC My Home, Autodesk Takeoff, BIM 360 Glue, BIM 360 Project Management, BuildingConnected, Pype AutoSpecs, Pype Closeout, Pype SmartPlans, Pype eBinder tools on November 8, 2025, from 08:00 AM PST until November 8, 2025, 12:00 PM PST for all regions to enhance database performance and platform resiliency. During this time the listed applications and services may be unavailable. We apologize for any inconvenience caused during this time.
Posted on Oct 13, 2025 - 14:38 PDT

Autodesk Construction Cloud Platform & BIM 360 Nov 8, 2025 23:00 - Nov 9, 2025 03:00 PST

Autodesk will perform scheduled maintenance for the Issues, Location, RFIs, Schedule, Workflows, Mailer, Notifications, Meetings and Correspondence tools on November 8, 2025, from 11:00 PM PST until November 9, 2025, 3:00 AM PST for all regions to enhance database performance and platform resiliency. During this time, the Issues, Location, RFIs, Schedule, Workflows, Mailer, Notifications, Meetings and Correspondence tools may be unavailable. We apologize for any inconvenience caused during this time.
Posted on Oct 09, 2025 - 08:59 PDT
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Multiple Autodesk Products
Completed - The scheduled maintenance has been completed.
Oct 25, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 08:00 PDT
Scheduled - Autodesk will be performing urgent system maintenance for the search feature in Autodesk Build, Autodesk Docs, ACC Specifications, AutoCAD Web, Autodesk Takeoff, BIM 360 Cost Management, BIM 360 Docs, BuildingConnected, BIM 360 Design Collaboration, BIM 360 Model Coordination, and APS - Data Management on October 25, 2025 from 8:00 AM PDT until October 25, 2025 at 8:00 PM PDT to improve platform resiliency and performance. During this time the search feature may be unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Oct 21, 18:38 PDT
Oct 24, 2025
Autodesk Support
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 24, 10:51 PDT
Update - We are continuing to investigate an issue where customers are experiencing delays in support cases getting assigned to the support queue. We will provide an update within 60 minutes, or sooner if we have more information to share.
Oct 24, 10:00 PDT
Investigating - We are investigating an issue where customers are experiencing delays in having their support cases assigned to agents when raised through Autodesk Support. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 24, 09:04 PDT
Oct 23, 2025
Autodesk.com
Resolved - On October 23, 2025 at 1:07 PM PDT, Autodesk identified an issue where customers were unable to access the home page of Autodesk.com. Once the issue was resolved on October 23, 2025 at 1:30 PM PDT, Autodesk.com returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 23, 13:41 PDT
ACC Admin Console
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 23, 08:32 PDT
Update - We are continuing to work on resolving this issue where customers are unable to access projects in the ACC Admin Console in the European Union region. As a workaround, customers are requested to follow the below steps,
1. Sign out of your Autodesk Account via manage.autodesk.com.
2. Sign back into your Autodesk Account via profile.autodesk.com/personalinfo.
3. Make a small change under the Personal Information tab (e.g., the 'About me' section) and save it.
We will provide an update within 2 hours or sooner if we have more information to share.
Oct 23, 06:34 PDT
Identified - We have identified the cause of the issue where customers are unable to access projects in the ACC Admin Console in the European Union region. As a workaround, customers are requested to follow the below steps,
1. Sign out of your Autodesk Account via manage.autodesk.com.
2. Sign back into your Autodesk Account via profile.autodesk.com/personalinfo.
3. Make a small change under the Personal Information tab (e.g., the 'About me' section) and save it.
We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 23, 05:35 PDT
Update - We are continuing to investigate reports where customers are unable to access projects in the ACC Admin Console in the European Union region. As a workaround, customers are requested to follow the below steps,
1. Sign out of your Autodesk Account via manage.autodesk.com.
2. Sign back into your Autodesk Account via profile.autodesk.com/personalinfo.
3. Make a small change under the Personal Information tab (e.g., the 'About me' section) and save it.
We will provide an update within 2 hours or sooner if we have more information to share.
Oct 23, 03:34 PDT
Update - We are continuing to investigate reports where customers are unable to access projects in the ACC Admin Console in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 23, 02:51 PDT
Update - We are continuing to investigate reports where customers are unable to access projects in the ACC Admin Console in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 23, 01:52 PDT
Update - We are continuing to investigate reports where customers are unable to access projects in the ACC Admin Console in the European Union region. Subsequently, we determined the Autodesk Construction Cloud Platform - ACC Admin Console for the US region was not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 23, 00:53 PDT
Investigating - We are investigating reports where customers are unable to access projects in the ACC Admin Console in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 23, 00:49 PDT
Oct 22, 2025
ACC Admin Console
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 22, 20:06 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 22, 18:30 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 22, 16:48 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 22, 15:15 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 22, 14:02 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 22, 13:02 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 22, 12:02 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 22, 10:02 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 22, 08:03 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 3 hours or sooner if we have more information to share.
Oct 22, 05:02 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 3 hours or sooner if we have more information to share.
Oct 22, 02:26 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 22, 00:26 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 21, 22:36 PDT
Update - We are continuing to work on resolving this issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 21:40 PDT
Identified - We have identified the cause of the issue where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 20:38 PDT
Update - We are continuing to investigate reports where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 20:32 PDT
Update - We are continuing to investigate reports where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 19:32 PDT
Update - We are continuing to investigate reports where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 18:43 PDT
Investigating - We are investigating reports where customers are unable to view project activities log within Project Admin in the ACC Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 17:51 PDT
BIM Collaborate Pro (US region)
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 22, 08:18 PDT
Update - We are continuing to investigate where customers are experiencing latency while processing BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 22, 08:04 PDT
Investigating - We are investigating an issue where customers are experiencing latency while processing BIM Collaborate Pro in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Oct 22, 07:13 PDT
Oct 21, 2025
Multiple Autodesk Products
Postmortem - Read details
Oct 22, 09:49 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 21, 07:34 PDT
Update - We continue to work on resolving the issue with ACC Admin Console for Canada region and Manufacturing Data Model for APS. All other Autodesk products and services have now returned to normal operation. We will provide an update within 60 minutes or sooner if more information becomes available.
Oct 21, 06:42 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. We are seeing increasingly positive signs of recovery, and many Autodesk products and services are returning to operational status. We will continue to monitor the situation closely and provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 05:30 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. We are seeing increasingly positive signs of recovery, and many Autodesk products and services are returning to operational status. We will continue to monitor the situation closely and provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 04:26 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. We are seeing increasingly positive signs of recovery, and many Autodesk products and services are returning to operational status. We will continue to monitor the situation closely and provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 03:56 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. We are seeing increasingly positive signs of recovery, and many Autodesk products and services are returning to operational status. We will continue to monitor the situation closely and provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 03:14 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. We are seeing increasingly positive signs of recovery, and many Autodesk products and services are returning to operational status. We will continue to monitor the situation closely and provide an update within 60 minutes or sooner if we have more information to share.
Oct 21, 02:22 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 21, 01:16 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 21, 00:31 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 21, 00:07 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 23:34 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 23:17 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 22:32 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 21:43 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 20:53 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. The intermittent login issues are now resolved. We will provide an update within 30 minutes or sooner.
Oct 20, 19:57 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. The intermittent login issues are now resolved. We will provide an update within 30 minutes or sooner.
Oct 20, 18:34 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. The intermittent login issues are now resolved. We will provide an update within 30 minutes or sooner.
Oct 20, 17:58 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. The intermittent login issues are now resolved. We will provide an update within 30 minutes or sooner.
Oct 20, 17:23 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. Additionally, we are experiencing intermittent login issues which we are actively addressing. We will provide an update within 30 minutes or sooner.
Oct 20, 16:30 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 15:41 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 14:57 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 14:26 PDT
Update - We continue to work on resolving the issues impacting multiple Autodesk products and services. While many Autodesk products and services have returned to normal operation, we are still in recovery mode, and various features remain unavailable at this time. We will provide an update within 30 minutes or sooner.
Oct 20, 13:58 PDT
Update - Our third-party service provider continues to work on resolving the issues that are impacting multiple Autodesk products and services.

While many products and services have returned to normal operation, we are still in recovery mode, and various features within Autodesk products and services remain unavailable at this time.

We will provide an update within 30 minutes or sooner.
Oct 20, 13:29 PDT
Update - Our third-party service provider continues to work on resolving the issues that are impacting multiple Autodesk products and services.

While many products and services have returned to normal operation, we are still in recovery mode, and various features within Autodesk products and services remain unavailable at this time.

We will provide an update within 30 minutes or sooner.
Oct 20, 12:49 PDT
Identified - Our third-party service provider continues to work on resolving the issues that are impacting multiple Autodesk products and services.

While many products and services have returned to normal operation, we are still in recovery mode, and various features within Autodesk products and services remain unavailable at this time.

We will provide an update within 30 minutes or sooner.
Oct 20, 12:17 PDT
Update - Our third-party service provider continues to work on resolving the issues that are impacting multiple Autodesk products and services.

While many products and services have returned to normal operation, we are still in recovery mode, and various features within Autodesk products and services remain unavailable at this time.
 
We will provide an update within 30 minutes or sooner.
Oct 20, 11:46 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products. A number of services have returned to operational, however, some are still recovering. We will continue to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 10:24 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products. A number of services have returned to operational, however, some are still recovering. We will continue to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 09:20 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products. A number of services have returned to operational, however, some are still recovering. We will continue to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 08:14 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products. A number of services have returned to operational, however, some are still recovering. We will continue to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 07:16 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products. A number of services have returned to operational, however, some are still recovering. We will continue to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 06:33 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products. A number of services have returned to operational, however, some are still recovering. We will continue to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 05:45 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products. A number of services have returned to operational, however, some are still recovering. We will continue to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 04:53 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products and our team is continuing to monitor the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 03:53 PDT
Update - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 03:00 PDT
Monitoring - The third-party service provider have implemented a solution to resolve the issue where customers are unable to login to multiple Autodesk products and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 02:45 PDT
Update - We are investigating a major service disruption caused by a third-party service provider that is affecting multiple Autodesk Products and Services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 02:15 PDT
Update - We are investigating a service disruption caused by a third-party service provider that is affecting multiple Autodesk Products and Services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 01:30 PDT
Update - We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 01:00 PDT
Investigating - We are investigating an issue where customers are unable to login to multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 00:55 PDT
Oct 20, 2025
Autodesk Online Store
Resolved - The issue has been resolved. After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification
Oct 20, 06:22 PDT
Investigating - We are investigating an issue where customers might see delays for orders being fulfilled via Autodesk Online Store, this is related to the ongoing issue with our third-party service provider. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 20, 05:58 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025
Upchain
Completed - The scheduled maintenance has been completed.
Oct 18, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for Upchain on October 18, 2025, from 12:00 AM PDT until 2:00 AM PDT to improve platform resiliency. During this time, customers may experience slowness and brief service disruptions. We apologize for any inconvenience caused during the time.
Oct 2, 11:52 PDT
Oct 17, 2025
ACC Admin Console (US, Australia, Canada, European Union, Germany, India, Japan and UK)
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 17, 17:31 PDT
Update - We are continuing to work on resolving this issue where customers are experiencing synchronization issues, users deleted in Autodesk User Management are not being removed from their Autodesk Construction Cloud accounts in ACC Admin Console in all US, Australia, Canada, European Union, Germany, India, Japan and UK regions. as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 17, 15:40 PDT
Identified - We have identified the cause of the issue where customers are experiencing synchronization issues, users deleted in Autodesk User Management are not being removed from their Autodesk Construction Cloud accounts in ACC Admin Console in all US, Australia, Canada, European Union, Germany, India, Japan and UK regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 17, 13:40 PDT
Investigating - We are investigating an issue where customers are experiencing synchronization issues, users deleted in Autodesk User Management are not being removed from their Autodesk Construction Cloud accounts in ACC Admin Console in all US, Australia, Canada, European Union, Germany, India, Japan and UK regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 17, 12:41 PDT
Collaboration for AutoCAD Plant
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 17, 00:45 PDT
Update - We have identified the cause of the issue where customers are unable to access and upload Plant 3D files within Collaboration for AutoCAD Plant in the US and Australia regions. As a workaround, customers can use the previous version. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.
Oct 16, 23:10 PDT
Identified - We have identified the cause of the issue where customers are unable to access and upload Plant 3D files within Collaboration for AutoCAD Plant in the US and Australia regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 16, 22:12 PDT
Update - We are continuing to investigate an issue where customers are unable to access and upload Plant 3D files within Collaboration for AutoCAD Plant in the US and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 16, 21:13 PDT
Update - We are continuing to investigate an issue where customers are unable to access and upload Plant 3D files within Collaboration for AutoCAD Plant in the US and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 16, 20:13 PDT
Investigating - We are investigating reports of customers experiencing an issue where they are unable to access and upload Plant 3D files within Collaboration for AutoCAD Plant. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Oct 16, 19:48 PDT
Oct 16, 2025
ACC Admin Console (Germany and UK)
Resolved - On October 16, 2025 at 09:30 AM PDT, Autodesk identified an issue where customers were blocked from creating SSA (Self-Service Account) custom integrations on the ACC (Autodesk Construction Cloud) Custom Integration page in Autodesk Construction Cloud Platform - Admin Console in Germany and UK regions. Once the issue was resolved on October 16, 2025 at 10:40 AM PDT, Autodesk Construction Cloud Platform - Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 16, 10:59 PDT
Oct 15, 2025
Autodesk Parameters Service
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 15, 23:43 PDT
Identified - We have identified the cause of the issue where customers are unable to access parameter library in the Autodesk Parameters Service. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 15, 23:14 PDT
Investigating - We are investigating an issue where customers are unable to access parameter library in the Autodesk Parameters Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 15, 22:20 PDT
BuildingConnected
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 15, 09:53 PDT
Investigating - We are investigating reports of customers experiencing an issue where they are unable to download Bid Board files within BuildingConnected in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 15, 09:41 PDT
Oct 14, 2025
Fusion
Postmortem - Read details
Oct 27, 07:44 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 14, 18:43 PDT
Update - We are continuing to investigate an issue where customers are experiencing issues when importing and opening foreign designs in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 14, 17:27 PDT
Investigating - We are investigating an issue where customers are experiencing issues when importing and opening foreign designs in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 14, 16:28 PDT
Multiple Autodesk products (US region)
Resolved - On October 10, 2025 at 10:30 PM PDT, Autodesk identified an issue where customers were unable to create cases via webform in multiple Autodesk products in the US region. Once the issue was resolved on October 14, 2025 at 10:20 AM PDT, all products, returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 14, 12:11 PDT
BIM 360 Model Coordination (US region)
Resolved - On October 14, 2025 at 05:49 AM PDT, Autodesk identified an issue where customers were experiencing intermittent errors when trying to access models or views tabs in the BIM 360 Model Coordination in the US region. Once the issue was resolved on October 14, 2025 at 06:04 AM PDT, BIM 360 Model Coordination returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 14, 09:23 PDT
Oct 13, 2025
BIM 360 Plan
Resolved - On October 13, 2025 at 11:56 AM PDT, Autodesk identified an issue where customers were unable to access BIM 360 Plan. Once the issue was resolved on October 13, 2025 at 12:26 PM PDT, BIM 360 Plan returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 13, 13:27 PDT
Autodesk Support
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 13, 05:51 PDT
Update - We are continuing to investigate an issue with Autodesk Assistant’s chat feature where customers are experiencing delays in receiving support for installation or licensing-related queries. As a workaround, customers can create a support case or use the Schedule a Call feature. We are actively looking into this and will provide an update within 60 minutes or sooner if more information becomes available.
Oct 13, 05:10 PDT
Update - We are continuing to investigate an issue with Autodesk Assistant’s chat feature where customers are experiencing delays in receiving support for installation or licensing-related queries. As a workaround, customers can create a support case or use the Schedule a Call feature. We are actively looking into this and will provide an update within 60 minutes or sooner if more information becomes available.
Oct 13, 04:11 PDT
Update - We are investigating an issue with Autodesk Assistant's chat feature where customers are experiencing delays in receiving support for installation or licensing-related queries. As a workaround, Customers can create a support case or use the Schedule a call feature. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 13, 03:12 PDT
Investigating - We are investigating an issue with Autodesk Assistant where customers are experiencing delays in receiving support for installation or licensing-related queries. As a workaround, Customers can create a support case. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 13, 03:11 PDT
PlanGrid
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 13, 02:46 PDT
Investigating - We are investigating an issue where customers are unable to load comments on PlanGrid in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Oct 13, 02:18 PDT
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