AUTODESK EVENT ANALYSIS
Incident Number: #COE-INC154406
Incident Date: September 8, 2026

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Summary
On September 8, 2026, between 06:00 AM PDT and 02:10 PM PDT, Autodesk experienced a service disruption that resulted in long delays on Schedule imports for several hours in Forma Build in the US region. This impacted both new schedules and updates to existing ones.

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Impacted Services

• Forma Build Schedule Module

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Root Cause
Autodesk’s investigation linked the incident to a recent service change that affected background processing updates, resulting in long waits and some failed operations.

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Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:

• Improvements to processing safeguards.
• Monitoring improvements to identify and prevent similar delays.

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Thank you for your patience and understanding.