The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Sep 22, 2026 - 11:18 PDT
Update
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 22, 2026 - 10:33 PDT
Update
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 22, 2026 - 09:33 PDT
Update
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 22, 2026 - 08:28 PDT
Update
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 22, 2026 - 07:18 PDT
Investigating
We are investigating an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 22, 2026 - 06:19 PDT
This incident affected: Autodesk Business Systems (Autodesk account).