Resolved
On September 11, 2026, at 07:06 AM PDT, Autodesk identified an issue where customers were unable to access projects within Autodesk Forma and BIM 360 products. Once the issue was resolved on September 13, 2026, at 11:11 PM PDT, all Autodesk Forma and BIM 360 products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Posted Sep 16, 2026 - 10:43 PDT
This incident affected: Autodesk Forma (BIM Collaborate, BIM Collaborate (Australia), BIM Collaborate (Canada), BIM Collaborate (European Union), BIM Collaborate (Germany), BIM Collaborate (India), BIM Collaborate (Japan), BIM Collaborate (UK), Forma - Admin Console, Forma - Admin Console (Australia), Forma - Admin Console (Canada), Forma - Admin Console (European Union), Forma - Admin Console (Germany), Forma - Admin Console (India), Forma - Admin Console (Japan), Forma - Admin Console (UK), Forma - AutoSpecs, Forma - Cost Management, Forma - Cost Management (Australia), Forma - Cost Management (Canada), Forma - Cost Management (European Union), Forma - Cost Management (Germany), Forma - Cost Management (India), Forma - Cost Management (Japan), Forma - Cost Management (UK), Forma - Data Connector, Forma - Data Connector (Australia), Forma - Data Connector (Canada), Forma - Data Connector (European Union), Forma - Data Connector (Germany), Forma - Data Connector (India), Forma - Data Connector (Japan), Forma - Data Connector (UK), Forma - My Home, Forma - My Home (Australia), Forma - My Home (Canada), Forma - My Home (European Union), Forma - My Home (Germany), Forma - My Home (India), Forma - My Home (Japan), Forma - My Home (UK), Forma - Reports, Forma - Reports (Australia), Forma - Reports (Canada), Forma - Reports (European Union), Forma - Reports (Germany), Forma - Reports (India), Forma - Reports (Japan), Forma - Reports (UK), Forma - Specifications, Forma - Specifications (Australia), Forma - Specifications (Canada), Forma - Specifications (European Union), Forma - Specifications (Germany), Forma - Specifications (India), Forma - Specifications (Japan), Forma - Specifications (UK), Forma Build, Forma Build (Australia), Forma Build (Canada), Forma Build (European Union), Forma Build (Germany), Forma Build (India), Forma Build (Japan), Forma Build (UK), Forma - Insight, Forma - Insight (Australia), Forma - Insight (Canada), Forma - Insight (European Union), Forma - Insight (Germany), Forma - Insight (India), Forma - Insight (Japan), Forma - Insight (UK), Forma Data Management, Forma Data Management (Australia), Forma Data Management (Canada), Forma Data Management (European Union), Forma Data Management (Germany), Forma Data Management (India), Forma Data Management (Japan), Forma Data Management (UK), Forma Design Collaboration, Forma Design Collaboration (Australia), Forma Design Collaboration (Canada), Forma Design Collaboration (European Union), Forma Design Collaboration (Germany), Forma Design Collaboration (India), Forma Design Collaboration (Japan), Forma Design Collaboration (UK), Forma Carbon Insights, Forma Carbon Insights (Australia), Forma Carbon Insights (Canada), Forma Carbon Insights (European Union), Forma Carbon Insights (Germany), Forma Carbon Insights (India), Forma Carbon Insights (Japan), Forma Carbon Insights (UK), Forma Mobile App, Forma Mobile App (Australia), Forma Mobile App (Canada), Forma Mobile App (European Union), Forma Mobile App (Germany), Forma Mobile App (India), Forma Mobile App (Japan), Forma Mobile App (UK), Forma Takeoff, Forma Takeoff (Australia), Forma Takeoff (Canada), Forma Takeoff (European Union), Forma Takeoff (Germany), Forma Takeoff (India), Forma Takeoff (Japan), Forma Takeoff (UK)) and BIM 360 (BIM 360 Account Administration, BIM 360 Account Administration (European Union), BIM 360 Cost Management, BIM 360 Cost Management (European Union), BIM 360 Design Collaboration, BIM 360 Design Collaboration (European Union), BIM 360 Docs, BIM 360 Docs (European Union), BIM 360 Field, BIM 360 Field (European Union), BIM 360 Field Management, BIM 360 Field Management (European Union), BIM 360 Insight, BIM 360 Insight (European Union), BIM 360 Model Coordination, BIM 360 Model Coordination (European Union), BIM 360 Ops, BIM 360 Plan, BIM 360 Project Home, BIM 360 Project Home (European Union), BIM 360 Project Management, BIM 360 Project Management (European Union), BIM 360 Reports, BIM 360 Reports (European Union), BIM 360 Team Mobile).