Autodesk will perform scheduled maintenance for BIM 360 Field Management on December 13, 2025 from 8:00 AM PST until 2:00 PM PST to improve daily logs resiliency. During this time, BIM 360 daily logs will be unavailable from the web and the BIM 360 mobile app. We apologize for any inconvenience caused during this time. Posted on
Nov 27, 2025 - 09:01 PST
Autodesk will perform scheduled maintenance for FPTR Home on December 20, 2025 from 7:00 PM PST until 8:00 PM PST to improve database resiliency. During this time FPTR Home (https://shotgrid.autodesk.com) will be unavailable, but customers will be able to access individual sites. We apologize for any inconvenience caused during this time. Posted on
Nov 28, 2025 - 07:38 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 3, 06:49 PST
Investigating -
We are investigating an issue where customers are unable to load media pages in Flow Production Tracking - FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 3, 06:30 PST
Resolved -
On December 01, 2025 at 5:42 PM PST, Autodesk identified an issue where customers were experiencing an issue loading clashes in BIM Collaborate, BIM Collaborate Pro and BIM 360 Model Coordination in the US Region. Once the issue was resolved on December 01, 2025 at 5:55 PM PST all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Dec 1, 19:11 PST
Resolved -
On November 29, 2025 at 2:09 PM PST, Autodesk identified an issue where customers were not able to download binaries using the Flow Data API while accessing Flow Platform GraphQL API. Once the issue was resolved on November 29, 2025 at 2:57 PM PST, Flow Platform GraphQL API returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 29, 16:45 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 26, 10:42 PST
Identified -
We have identified the cause of the issue where customers are unable to export Labor Summary reports within BIM 360 Field Management. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 26, 10:30 PST
Investigating -
We are investigating an issue where customers are unable to export Labor Summary reports within BIM 360 Field Management. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 26, 09:29 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 21, 10:25 PST
Investigating -
We are investigating reports of customers experiencing an issue where customers are unable to access their settings/preferences page within Autodesk Takeoff. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 21, 09:54 PST
Resolved -
On November 20, 2025 at 05:23 AM PST, Autodesk identified an issue where customers were unable to access their upgraded models within Revit Cloud Worksharing / Cloud Models. Once the issue was resolved on November 20, 2025 at 07:47 AM PST, Revit Cloud Worksharing / Cloud Models returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 20, 08:30 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 20, 01:28 PST
Investigating -
We are investigating an issue where customers are unable to access scheduling tool within Autodesk Build in multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 20, 01:07 PST