All Systems Operational
Autodesk System Maintenance ? Operational
A360 ? Operational
A360 Mobile ? Operational
ACC Admin Console ? Operational
ACC Admin Console (Australia) ? Operational
ACC Admin Console (Europe) ? Operational
ACC AutoSpecs ? Operational
ACC Cost Management ? Operational
ACC Cost Management (Australia) ? Operational
ACC Cost Management (Europe) ? Operational
ACC Insight (Australia) ? Operational
ACC My Home ? Operational
ACC My Home (Australia) ? Operational
ACC My Home (Europe) ? Operational
ACC Reports ? Operational
ACC Reports (Australia) ? Operational
ACC Reports (Europe) ? Operational
ACC Specifications ? Operational
APS - Data Exchange ? Operational
APS - Data Management ? Operational
APS - Data Management (Australia) ? Operational
APS - Design Automation ? Operational
APS - Developer Portal ? Operational
APS - Manufacturing Data Model ? Operational
APS - Model Derivative ? Operational
APS - Webhooks ? Operational
AutoCAD Online Services ? Operational
AutoCAD Web ? Operational
Autodesk App Store ? Operational
Autodesk BIM Collaborate ? Operational
Autodesk BIM Collaborate (Australia) ? Operational
Autodesk BIM Collaborate (Europe) ? Operational
Autodesk Build ? Operational
Autodesk Build (Australia) ? Operational
Autodesk Build (Europe) ? Operational
Autodesk Business Systems ? Operational
Autodesk Construction Cloud Data Connector ? Operational
Autodesk Construction Cloud Data Connector (Australia) ? Operational
Autodesk Construction Cloud Data Connector (Europe) ? Operational
Autodesk Docs ? Operational
Autodesk Docs (Australia) ? Operational
Autodesk Docs (Europe) ? Operational
Autodesk Drive ? Operational
Autodesk Takeoff ? Operational
Autodesk Takeoff (Australia) ? Operational
Autodesk Takeoff (Europe) ? Operational
Autodesk Tandem™ ? Operational
AVA ? Operational
BIM 360 Account Administration ? Operational
BIM 360 Account Administration (Europe) ? Operational
BIM 360 Cost Management ? Operational
BIM 360 Cost Management (Europe) ? Operational
BIM 360 Design Collaboration ? Operational
BIM 360 Design Collaboration (Europe) ? Operational
BIM 360 Docs ? Operational
BIM 360 Docs (Europe) ? Operational
BIM 360 Field ? Operational
BIM 360 Field (Europe) ? Operational
BIM 360 Field Management ? Operational
BIM 360 Field Management (Europe) ? Operational
BIM 360 Glue ? Operational
BIM 360 Glue (Europe) ? Operational
BIM 360 Insight ? Operational
BIM 360 Insight (Europe) ? Operational
BIM 360 Model Coordination ? Operational
BIM 360 Model Coordination (Europe) ? Operational
BIM 360 Ops ? Operational
BIM 360 Plan ? Operational
BIM 360 Project Home ? Operational
BIM 360 Project Home (Europe) ? Operational
BIM 360 Project Management ? Operational
BIM 360 Project Management (Europe) ? Operational
BIM 360 Reports ? Operational
BIM 360 Reports (Europe) ? Operational
BIM 360 Team Mobile ? Operational
BuildingConnected ? Operational
CER v2 services ? Operational
CFD Cloud Service ? Operational
Character Generator ? Operational
Civil 3D Online Services ? Operational
Cloud Rendering ? Operational
Collaboration for AutoCAD Plant 3D ? Operational
Collaboration for AutoCAD Plant 3D (Australia) ? Operational
Collaboration for AutoCAD Plant 3D (Europe) ? Operational
Digital Workplace ? Operational
Dynamo Machine Learning ? Operational
Dynamo Package Manager ? Operational
Factory Design Warehouse ? Operational
FormIt ? Operational
Fusion ? Operational
Fusion HQ ? Operational
Fusion Manage ? Operational
Fusion Mobile ? Operational
Fusion Online ? Operational
Fusion Operations ? Operational
Fusion Team / BIM 360 Team ? Operational
Generative Design ? Operational
Informed Design for Inventor ? Operational
Informed Design for Revit ? Operational
Informed Design Web App ? Operational
InfraWorks ? Operational
Instructables ? Operational
Library.io ? Operational
Licensing & Entitlement ? Operational
Moldflow Cloud Service Operational
My Profile and Settings ? Operational
Plant Collaboration Services (based on BIM 360 Team) ? Operational
Pype AutoSpecs ? Operational
Pype Closeout ? Operational
Pype eBinder ? Operational
Pype SmartPlans ? Operational
ReCap Services ? Operational
Revit Cloud Model Upgrade ? Operational
Revit Cloud Worksharing / Cloud Models ? Operational
Revit Cloud Worksharing / Cloud Models (Australia) ? Operational
Revit Cloud Worksharing / Cloud Models (Europe) ? Operational
Tinkercad ? Operational
TradeTapp ? Operational
Upchain ? Operational
User Profile Operational
Vault Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - ACC AutoSpecs Apr 27, 2024 21:00 - Apr 28, 2024 00:00 PDT
Update - Autodesk has rescheduled the maintenance for ACC AutoSpecs to April 27, 2024 from 9:00 PM PDT until April 28, 2024 12:00 AM PDT to improve platform resiliency. During this time ACC AutoSpecs will be unavailable. We apologize for any inconvenience caused during this time.
Apr 09, 2024 - 10:38 PDT
Scheduled - Autodesk has rescheduled the maintenance for ACC AutoSpecs to April 27, 2024 from 9:00 PM PDT until April 28, 2024 12:00 AM PDT to improve platform resiliency. During this time ACC AutoSpecs will be unavailable. We apologize for any inconvenience caused during this time.
Apr 27, 2024 - 21:00 PDT
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 11:34 PDT
Monitoring - We have implemented a solution to resolve the issue where customers were intermittently unable to create, view, and edit forms within Autodesk Build in the US region .Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 10:35 PDT
Identified - We have identified the cause of the issue where customers are intermittently unable to create, view, and edit forms within Autodesk Build and PlanGrid in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 10:05 PDT
Investigating - We are investigating an issue where customers are unable to create, view and edit forms within Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 09:24 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 08:59 PDT
Investigating - We are investigating an issue with where customers are unable to view forms within Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 08:20 PDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 00:00 PDT
Scheduled - Autodesk will perform scheduled maintenance for APS - Developer Portal on April 13, 2024 from 12:00 AM PDT until 12:30 AM PDT. During this time some parts of the developer portal will be unavailable and users will see an alternative landing page that will allow them to continue to log in and manage apps as well as access documentation. We apologize for any inconvenience caused during this time.
Apr 4, 09:08 PDT
Apr 12, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 12, 04:43 PDT
Monitoring - We have implemented a solution to resolve the issue where customers were unable to register or download trial versions of Autodesk products. and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 12, 04:25 PDT
Update - We are continuing to investigate an issue where customers are unable to register or download trial versions of Autodesk products. We will provide an update within 60 minutes, or sooner if we have more information to share.
Apr 12, 03:25 PDT
Investigating - We are investigating reports that customers are unable to register for trial versions of multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 12, 02:14 PDT
Apr 11, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 11, 21:39 PDT
Investigating - We are investigating reports of customers experiencing an issue where customers are unable to login to their Autodesk products after renewing subscriptions. Moreover, Admins are unable to access user management tab in account portal. Issue is currently effecting the Australian region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 21:12 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 11, 14:03 PDT
Investigating - We are investigating an issue where customers are unable to view the Project List page on ACC Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 13:46 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 11, 10:21 PDT
Investigating - We are investigating an issue where customers using the mobile app are unable to access projects for Autodesk Build and Autodesk Docs in the US region. Additionally, for customers using the web browser are unable to access the Forms module in Autodesk Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 09:57 PDT
Apr 10, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 10, 15:52 PDT
Investigating - We are investigating reports where customers are unable to access the Pype Closeout application in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 10, 14:59 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 10, 15:15 PDT
Identified - We have identified the cause of the issue where customers are unable to view photos and GPS data in Autodesk Build in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 10, 14:51 PDT
Investigating - We are investigating reports of customers experiencing an issue where they are unable to view photos and GPS data in Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 10, 13:50 PDT
Resolved - On April 10, 2024 at 10:05 AM PDT, Autodesk identified an issue where customers were unable to access Fusion Operations. Once the issue was resolved on April 10, 2024 at 10:18 AM PDT, Fusion Operations returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 10, 11:03 PDT
Resolved - On April 10, 2024, at 11:45 PM PDT, Autodesk identified an issue preventing users from creating and managing files using APS - Data Management and BIM 360 Reports in the US region. Once the issue was resolved on April 10, 2024, at 12:00 AM PDT, APS - Data Management and BIM 360 Reports returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 10, 00:00 PDT
Apr 9, 2024

No incidents reported.

Apr 8, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 8, 10:15 PDT
Investigating - We are investigating an issue where customer jobs are failing in Generative Design. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 8, 09:35 PDT
Resolved - On April 08, 2024 at 08:55 AM PDT, Autodesk identified an issue where customers were facing delays in receiving event notifications through APS - Webhooks. Once the issue was resolved on April 08, 2024 at 09:15 AM PDT, APS - Webhooks returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 8, 09:15 PDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024
Completed - The scheduled maintenance has been completed.
Apr 6, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 10:00 PDT
Scheduled - Autodesk will be performing urgent system maintenance for Account User Management Systems on April 6, 2024, from 10:00 AM PDT until 10:30 AM PDT to optimize database performance. During this time, Account User Management Systems will be unavailable. We apologize for the short notice and any inconvenience caused during this time.
Apr 5, 12:40 PDT
Apr 5, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 5, 13:52 PDT
Identified - We have identified the cause of the issue where customers are experiencing slow performance with the Docs Review workflow feature, Cost Management workflows, and Revit Cloud Models Initiate Collaboration workflow while using BIM 360 Docs, Autodesk Docs or ACC Cost Management. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 5, 12:56 PDT
Update - We are continuing to investigate where customers are experiencing slow performance with Docs Review workflow feature and Cost Management workflows while using BIM 360 Docs, Autodesk Docs and ACC Cost Management. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 5, 12:07 PDT
Investigating - We are investigating an issue where customers are experiencing slow performance using BIM 360 Docs, Autodesk Docs and ACC Cost Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 5, 11:10 PDT
Apr 4, 2024
Postmortem - Read details
Apr 10, 10:12 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 4, 13:41 PDT
Monitoring - We have implemented a solution to resolve the issue affecting customers using the ACC mobile app versions 7.26 or 7.26.1 within Autodesk Build and Autodesk Docs. Customers were unable to open projects with addresses beginning with the number "1" from their mobile devices. We have published ACC mobile app version 7.26.2 on both Google Play Store and Apple App Store to address this issue. Our team is currently monitoring the situation, and we will provide an update as soon as we have more information to share.
Apr 4, 12:57 PDT
Update - We are actively working to resolve an issue affecting customers using versions 7.26 or 7.26.1 of the ACC mobile app within Autodesk Build and Autodesk Docs. Customers are unable to open projects from their mobile device for addresses beginning with the number “1”.
For Android users: Android v7.26.2 has been published in Google Play Store to address this issue.
For iOS users: We are continuing to work on the hotfix release for iOS. As a workaround, Apple mobile users can access all projects via the ACC websites for the US region (https://acc.autodesk.com), European Union region (https://acc.autodesk.eu), and Australia region (https://acc.apac.autodesk.com). We will provide an update as soon as we have more information to share.

Apr 4, 11:49 PDT
Update - We are actively working to resolve an issue affecting customers using versions 7.26 or 7.26.1 of the ACC mobile app within Autodesk Build and Autodesk Docs. Customers are unable to open projects from their mobile device for addresses beginning with the number “1”.
For Android users: Android v7.26.2 has been published in Google Play Store to address this issue.
For iOS users: We are working on the hot fix release for iOS. As a workaround, Apple mobile users can access all projects via the ACC websites for the US region (https://acc.autodesk.com), European Union region (https://acc.autodesk.eu), and Australia region (https://acc.apac.autodesk.com). We will provide an update as soon as we have more information to share.

Apr 4, 10:42 PDT
Identified - We have identified the cause of the issue where customers using the ACC mobile app versions 7.26 or 7.26.1 within Autodesk Build and Autodesk Docs. Customers are unable to open projects from their mobile device for addresses beginning with the number “1”. As a workaround, customers can open all projects via the following ACC websites (US region: https://acc.autodesk.com, European Union region: https://acc.autodesk.eu, Australia region: https://acc.apac.autodesk.com). Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 09:24 PDT
Investigating - We are investigating an issue with ACC mobile app within Autodesk Build and Autodesk Docs. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 09:08 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 4, 10:30 PDT
Monitoring - We have implemented a solution to resolve the issue where customers are intermittently unable to access Activity Service and we are continuing to monitor service recovery. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 10:03 PDT
Update - We are continuing to investigate an intermittent service degradation caused by a third-party service provider that is affecting Activity Service. Customers are intermittently unable to access Activity Service. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 09:49 PDT
Investigating - We are investigating a service degradation caused by a third-party service provider that is affecting Activity Service. Customers are intermittently unable to access Activity Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 08:53 PDT
Resolved - We have identified that this issue is not affecting BIM 360 Team Mobile. However, it is impacting the ACC Mobile app within Autodesk Build and Autodesk Docs. For updates on the ACC Mobile app issue, please visit: https://health.autodesk.com/incidents/w0mbnk14x14y. Thank you for your patience and apologies for any inconvenience caused.
Apr 4, 09:32 PDT
Update - We are continuing to work on resolving this issue where customers are unable to access projects via the ACC mobile app as quickly as possible. Customers are requested to hold off on upgrading the ACC mobile app to version 7.26.x or above. We will provide an update as soon as we have more information to share.
Apr 4, 08:09 PDT
Update - We are continuing to work on resolving this issue where customers are unable to access projects via the ACC mobile app as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 07:35 PDT
Identified - We have identified the cause of the issue where customers are unable to access projects via the ACC mobile app. As a workaround, customers are advised to Uninstall and reinstall the app. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 06:39 PDT
Investigating - We are investigating an issue where customers are unable to access projects via the ACC mobile app. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 4, 05:33 PDT
Resolved - On April 04, 2024 at 03:30 AM PDT, Autodesk identified an issue where customers were experiencing slowness while using BIM 360 Design Collaboration, Collaboration for AutoCAD Plant 3D, and Revit Cloud Worksharing / Cloud Models in the European Union region. Once the issue was resolved on April 4, 2024 at 04:40 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 4, 04:40 PDT
Apr 3, 2024
Resolved - On April 3, 2024 at 09:51 AM PDT, Autodesk identified an issue where customers were unable to access folder content in projects on Fusion Team / BIM 360 Team, Fusion Online, Fusion Mobile and Fusion. Once the issue was resolved at April 3, 2024 at 10:00 AM PDT, Fusion Team / BIM 360 Team, Fusion Online, Fusion Mobile and Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 3, 10:31 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 3, 10:03 PDT
Identified - We have identified the cause of the issue where customers intermittently receive "Unknown Error" in the Sheet Set Manager for Web feature in AutoCAD Desktop. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 3, 09:31 PDT
Investigating - We are investigating an issue where customers are experiencing slow response with AutoCAD Online Services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 3, 09:21 PDT
Apr 2, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 2, 21:37 PDT
Identified - We have identified the cause of the issue. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 20:46 PDT
Investigating - We are investigating reports from customers experiencing an issue while logging into ACC iOS Mobile App. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 19:49 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 2, 16:57 PDT
Update - We are continuing to investigate where customers are unable to view the project member page on BIM 360 Account Administration in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 16:40 PDT
Update - We are continuing to investigate where customers are unable to view the project member page on BIM 360 Account Administration in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 15:39 PDT
Update - We are continuing to investigate where customers are unable to view the project member page on BIM 360 Account Administration in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 14:39 PDT
Update - We are continuing to investigate where customers are unable to view the project member page on BIM 360 Account Administration in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 13:40 PDT
Update - We are continuing to investigate where customers are unable to view the project member page on BIM 360 Account Administration in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 12:40 PDT
Update - We are continuing to investigate where customers are unable to view the project member page on BIM 360 Account Administration in the European Union region. We have subsequently determined that this issue is not affecting the ACC Admin Console in the same region. We will provide an update within 60 minutes, or sooner if we have more information to share.
Apr 2, 11:43 PDT
Update - We are continuing to investigate where customers are unable to view the project member page on BIM 360 Account Administration and ACC Admin Console in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 11:25 PDT
Investigating - We are investigating an issue with BIM 360 Account Administration and ACC Admin Console in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 2, 11:02 PDT