Update -
Autodesk has rescheduled the maintenance for BIM 360 Field Management to January 17, 2026 from 8:00 AM PST until 2:00 PM PST to improve Checklists resiliency. During this time, BIM 360 Checklists will be unavailable from the web and the BIM 360 mobile app. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Jan 05, 2026 - 07:50 PST
Scheduled -
Autodesk will perform scheduled maintenance for BIM 360 Field Management on January 10, 2026 from 8:00 AM PST until 2:00 PM PST to improve Checklists resiliency. During this time, BIM 360 Checklists will be unavailable from the web and the BIM 360 mobile app. We apologize for any inconvenience caused during this time.
Dec 19, 2025 - 06:34 PST
Autodesk will perform scheduled maintenance for the Cloud Licensing Services on January 17, 2026 from 8:00 AM PST until 1:00 PM PST to perform platform resiliency testing. During this time, all Cloud Licensing Service requests will route through an alternate data center, no operational impact is expected. We apologize for any inconvenience caused during this time. Posted on
Dec 22, 2025 - 06:35 PST
Autodesk will perform scheduled maintenance for Cloud Licensing Services on January 17, 2026 from 20:30 PST until 00:30 AM PST on January 18, 2026 to perform platform resiliency testing. During this time, all Cloud Licensing Service requests will route through an alternate data center, no operational impact is expected. We apologize for any inconvenience caused during this time. Posted on
Jan 05, 2026 - 08:18 PST
Autodesk will perform scheduled maintenance for BIM 360 Glue in the US and European Union regions on January 24, 2026 from 01:00 AM PST until 09:00 AM PST to optimize database performance. During this time BIM 360 Glue will be unavailable. We apologize for any inconvenience caused during this time. Posted on
Dec 03, 2025 - 10:27 PST
Autodesk will perform scheduled maintenance for PlanGrid Admin Console, BIM 360 Docs, BIM 360 Account Administration, Autodesk Build, ACC AutoSpecs, BIM Collaborate, BIM Collaborate Pro, TradeTapp, Plangrid, Building Connected, and ACC Cost Management on February 8, 2026, from 8:00 AM PST until 12:00 PM PST in all regions to perform database updates and configuration changes. During this time, these services will be unavailable. We apologize for any inconvenience caused during this time. Posted on
Jan 06, 2026 - 10:36 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 6, 20:17 PST
Identified -
We have identified the cause of the issue where customers are unable to export reports from ACC Reports in the Canada region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 19:57 PST
Update -
We are still continuing to investigate an issue where customers are unable to export reports from ACC Reports in the Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 19:04 PST
Update -
We are continuing to investigate an issue where customers are unable to export reports from ACC Reports in the Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 18:03 PST
Investigating -
We are investigating an issue where customers are unable to export reports from ACC Reports in the Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 17:04 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 6, 20:02 PST
Investigating -
We are investigating an issue where customers are unable to retrieve their latest data through the AEC Data GraphQL APIs. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
Jan 6, 19:02 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 6, 19:31 PST
Identified -
We have identified the cause of the issue where some customers are unable to see their product downloads in Autodesk account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 19:27 PST
Investigating -
We are investigating an issue where some customers are unable to see their product downloads in Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 18:40 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 6, 14:23 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing latency while accessing Configuration workflows in Fusion in the US region. We can also confirm that ACC Data Connector returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 13:51 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing latency while accessing Configuration workflows in Fusion and experiencing delays retrieving extractions in ACC Data Connector in the US region. We will provide an update within 2 hours or sooner if we have more information to share.
Jan 6, 11:40 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing latency while accessing Configuration workflows in Fusion in the US region. We subsequently determined that this issue is also affecting ACC Data Connector where customers are experiencing delays retrieving extractions. We can also confirm that Flow Production Tracking (FPTR) and Flow Production Tracking (FPTR) Transcoding returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 10:39 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing latency while spawning trial sites for FPTR, transcoding media for FPTR Transcoding and accessing Configuration workflows in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 09:58 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing latency while spawning trial sites for FPTR and while transcoding media for FPTR Transcoding in the US region. We subsequently determined that this issue is also affecting Fusion where customers are experiencing latency accessing Configuration workflows. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 08:55 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing latency while spawning trial sites for FPTR and while transcoding media for FPTR Transcoding in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 08:03 PST
Identified -
We have identified the cause of the issue where customers are experiencing latency while spawning trial sites for FPTR and while transcoding media for FPTR Transcoding in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 07:14 PST
Investigating -
We are investigating issues where customers are experiencing latency while spawning trial sites for FPTR and while transcoding media for FPTR Transcoding in the US region. We are actively looking into these issues and will provide an update within 60 minutes or sooner if we have more information to share.
Jan 6, 06:13 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 4, 23:09 PST
Investigating -
We are investigating an issue where customers are experiencing latency while accessing models on BIM Collaborate Pro (Germany). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 4, 22:39 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 4, 04:16 PST
Investigating -
We are investigating an issue where customers are experiencing latency while processing jobs in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 4, 03:42 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Dec 31, 21:02 PST
Investigating -
We are investigating an issue where customers are experiencing latency while processing jobs in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Dec 31, 20:21 PST