Autodesk will perform scheduled maintenance for the Authentication Service on January 31, 2026, from 09:30 PM PST until 10:30 PM PST to update platform components. During this period, for customers using Autodesk Docs for Government and BIM Collaborate Pro for Government who are logged in may be logged out automatically and required to log in again. We apologize for any inconvenience caused during this time. Posted on
Jan 12, 2026 - 08:27 PST
Update -
Autodesk will perform scheduled maintenance for PlanGrid Admin Console, BIM 360 Docs, BIM 360 Account Administration, Autodesk Build, ACC AutoSpecs, BIM Collaborate, BIM Collaborate Pro, TradeTapp, Plangrid, Building Connected, Autodesk Docs, ACC Data Connector, ACC Reports, BIM 360 Reports, Revit Cloud Worksharing / Cloud Models, Collaboration for AutoCAD Plant 3D, Infraworks, ReCap Services and ACC Cost Management on February 8, 2026, from 8:00 AM PST until 12:00 PM PST in all regions to perform database updates and configuration changes. During this time, these services will be unavailable. We apologize for any inconvenience caused during this time.
Jan 22, 2026 - 18:10 PST
Update -
Autodesk will perform scheduled maintenance for PlanGrid Admin Console, BIM 360 Docs, BIM 360 Account Administration, Autodesk Build, ACC AutoSpecs, BIM Collaborate, BIM Collaborate Pro, TradeTapp, Plangrid, Building Connected, Autodesk Docs, ACC Data Connector, ACC Reports, BIM 360 Reports, Revit Cloud Worksharing / Cloud Models and ACC Cost Management on February 8, 2026, from 8:00 AM PST until 12:00 PM PST in all regions to perform database updates and configuration changes. During this time, these services will be unavailable. We apologize for any inconvenience caused during this time.
Jan 22, 2026 - 16:15 PST
Update -
Autodesk will perform scheduled maintenance for PlanGrid Admin Console, BIM 360 Docs, BIM 360 Account Administration, Autodesk Build, ACC AutoSpecs, BIM Collaborate, BIM Collaborate Pro, TradeTapp, Plangrid, Building Connected, Autodesk Docs and ACC Cost Management on February 8, 2026, from 8:00 AM PST until 12:00 PM PST in all regions to perform database updates and configuration changes. During this time, these services will be unavailable. We apologize for any inconvenience caused during this time.
Jan 14, 2026 - 10:11 PST
Scheduled -
Autodesk will perform scheduled maintenance for PlanGrid Admin Console, BIM 360 Docs, BIM 360 Account Administration, Autodesk Build, ACC AutoSpecs, BIM Collaborate, BIM Collaborate Pro, TradeTapp, Plangrid, Building Connected, Autodesk Docs and ACC Cost Management on February 8, 2026, from 8:00 AM PST until 12:00 PM PST in all regions to perform database updates and configuration changes. During this time, these services will be unavailable. We apologize for any inconvenience caused during this time.
Jan 06, 2026 - 10:36 PST
Autodesk will perform scheduled maintenance for Identity Services on February 14, 2026 from 10:00 PM PDT until 11:59 PM PDT to enhance platform resiliency & availability. During this time we do not anticipate any impact to users. We apologize for any inconvenience caused during this time. Posted on
Feb 14, 2026 - 22:00 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 27, 08:22 PST
Update -
We are continuing to investigate an issue where customers are experiencing failures while submitting jobs in Moldflow Cloud Service. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 27, 08:06 PST
Investigating -
We are investigating an issue where customers are experiencing failures while submitting jobs in Moldflow Cloud Service. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 27, 07:06 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 25, 23:31 PST
Investigating -
We are investigating reports where customers are unable to connect with Autodesk Support using 'Create a case', 'Schedule a Call' or 'Live chat' features via Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 25, 22:51 PST
Completed -
The scheduled maintenance has been completed.
Jan 24, 20:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:01 PST
Scheduled -
Autodesk will perform urgent maintenance for the search feature of Autodesk Build, Autodesk Docs, ACC Specifications, AutoCAD Web, Autodesk Takeoff, BIM 360 Cost Management, BIM 360 Docs, Building Connected, BIM 360 Design Collaboration, BIM 360 Model Coordination and APS - Data Management on January 24, 2026 from 08:00 AM PST until January 24, 2026 8:00 PM PST for the European Union region to improve platform resiliency and performance. During this time users may experience increased latency when performing search function. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Jan 20, 07:44 PST
Completed -
The scheduled maintenance has been completed.
Jan 24, 14:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 PST
Update -
The scheduled maintenance for BIM 360 Field Management on January 24, 2026 has been cancelled and will be rescheduled for a later date. Thank you.
Jan 20, 01:17 PST
Scheduled -
Autodesk will perform scheduled maintenance for BIM 360 Field Management on January 24, 2026 from 8:00 AM PST until 2:00 PM PST to improve Checklists resiliency. During this time, BIM 360 Checklists will be unavailable from the web and the BIM 360 mobile app. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Jan 8, 07:11 PST
Completed -
The scheduled maintenance has been completed.
Jan 24, 09:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:00 PST
Scheduled -
Autodesk will perform scheduled maintenance for BIM 360 Glue in the US and European Union regions on January 24, 2026 from 01:00 AM PST until 09:00 AM PST to optimize database performance. During this time BIM 360 Glue will be unavailable. We apologize for any inconvenience caused during this time.
Dec 3, 10:27 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 23, 18:17 PST
Update -
We are continuing to investigate an issue where customers in the US region are unable to push circuit board data from the EAGLE desktop application. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 23, 17:51 PST
Investigating -
We are investigating an issue where customers in the US region are unable to push circuit board data from the EAGLE desktop application. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 23, 16:54 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 22, 14:48 PST
Update -
We have identified the cause of the issue where some customers are unable to receive an email OTP, preventing access to their products and services. This issue is related to an ongoing issue with Microsoft 365 services. Our team is actively working to resolve this as quickly as possible. We will provide an update within 60 minutes.
Jan 22, 13:55 PST
Investigating -
We are investigating an issue where customers are unable to receive the email OTP, preventing access to account portal in Identity, Licensing & Entitlement. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 22, 12:39 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 21, 13:34 PST
Identified -
We have identified the cause of the issue customers are experiencing errors while searching for files and sheets across multiple Autodesk products in the US region. We subsequently determined that this issue is also affecting Autodesk docs and BIM 360 Docs in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 21, 13:22 PST
Investigating -
We are investigating an issue where customers are experiencing errors while searching for files and sheets across multiple Autodesk products in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if more information becomes available.
Jan 21, 12:58 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 21, 12:30 PST
Investigating -
We are investigating an issue where customers are unable to fetch or access hubs in Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 21, 11:29 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 21, 04:17 PST
Update -
We have implemented a solution to resolve the issue where customers were experiencing latency while viewing the models within BIM 360 Model Coordination, BIM Collaborate and BIM Collaborate Pro in the European Union region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 21, 03:49 PST
Monitoring -
We have implemented a solution to resolve the issue where customers were experiencing latency while viewing the models within BIM 360 Model Coordination, BIM Collaborate and BIM Collaborate Pro in the European Union region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 21, 03:33 PST
Identified -
We have identified the cause of the issue where customers are experiencing latency while viewing the models within BIM 360 Model Coordination, BIM Collaborate and BIM Collaborate Pro in the European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 21, 03:12 PST
Investigating -
We are investigating an issue where customers are experiencing latency while viewing the models within BIM 360 Model Coordination, BIM Collaborate and BIM Collaborate Pro in European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 21, 02:13 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 19, 07:39 PST
Investigating -
We are investigating an issue where a subset of customers are unable to create production orders in Fusion Operations. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 19, 07:13 PST
Resolved -
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Jan 19, 02:49 PST
Investigating -
We are investigating an issue where the customers are experiencing latency while searching the data in APS- Data management in European union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 19, 02:08 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 18, 18:11 PST
Update -
We are continuing to investigate reports where customers are unable to manage their subscriptions, view payments and renewals in the Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 18, 17:36 PST
Investigating -
We are investigating reports where customers are unable to manage their subscriptions, view payments and renewals in the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 18, 17:23 PST
Completed -
The scheduled maintenance has been completed.
Jan 18, 00:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 20:30 PST
Scheduled -
Autodesk will perform scheduled maintenance for Cloud Licensing Services on January 17, 2026 from 20:30 PST until 00:30 AM PST on January 18, 2026 to perform platform resiliency testing. During this time, all Cloud Licensing Service requests will route through an alternate data center, no operational impact is expected. We apologize for any inconvenience caused during this time.
Jan 5, 08:18 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 17, 20:47 PST
Update -
We are continuing to work on resolving this issue where customers are unable to access User Management in the Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 17, 20:35 PST
Update -
We are continuing to work on resolving this issue where customers are unable to access User Management in the Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 17, 19:29 PST
Identified -
We have identified the cause of the issue where customers are unable to access User Management in the Autodesk account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 17, 18:32 PST
Investigating -
We are investigating an issue where customers are unable to access User Management in the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 17, 17:38 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 17, 19:02 PST
Investigating -
We are investigating an issue where customers are experiencing intermittent issues with order placement in the Autodesk Online Store. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 17, 18:01 PST
Completed -
The scheduled maintenance has been completed.
Jan 17, 13:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 08:00 PST
Scheduled -
Autodesk will perform scheduled maintenance for the Cloud Licensing Services on January 17, 2026 from 8:00 AM PST until 1:00 PM PST to perform platform resiliency testing. During this time, all Cloud Licensing Service requests will route through an alternate data center, no operational impact is expected. We apologize for any inconvenience caused during this time.
Dec 22, 06:35 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 15, 10:25 PST
Investigating -
We are investigating an issue where customers are experiencing issues while accessing their ACC Insight account in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Jan 15, 09:51 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 15, 09:42 PST
Identified -
We have identified the cause of the issue where customers are unable to import or translate certain file types, such as AnyCAD within Fusion and Fusion Online. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 15, 09:20 PST
Investigating -
We are investigating an issue where customers are unable to import or translate certain file types, such as AnyCAD within Fusion and Fusion Online. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Jan 15, 08:21 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 14, 03:30 PST
Investigating -
We are investigating an issue where customers are experiencing errors and latency while loading models in Model Coordination within multiple Autodesk products in the European Union region. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 14, 03:11 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Jan 13, 08:46 PST
Update -
We are continuing to investigate an issue where customers are experiencing errors and latency while loading models in multiple Autodesk products in the US and European Union regions. We will provide an update within 60 minutes or sooner if we have more information to share.
Jan 13, 08:22 PST
Investigating -
We are investigating an issue where customers are experiencing errors and latency while loading models in multiple Autodesk products in the US and European Union regions. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Jan 13, 07:22 PST