Autodesk will be performing urgent system maintenance for Autodesk account on November 16, 2025 from 10:00 AM PST until 12:00 PM PST to improve platform resiliency. During this time, Autodesk account user management features will be intermittently unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding. Posted on
Nov 06, 2025 - 08:16 PST
Resolved -
On November 09, 2025 at 5:00 AM PST Autodesk identified an issue where customers were unable to view the newly generated reports in the custom dashboards on Insight Builder in the US region. Once the issue was resolved on November 12, 2025 at 10:05 AM PST, ACC Insight returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 12, 12:59 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 12, 11:52 PST
Investigating -
We are investigating an issue where customers are experiencing intermittent issues and encountering retries while using Autodesk Takeoff in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 12, 11:20 PST
Resolved -
On November 12, 2025 at 8:07 AM PST Autodesk identified an issue where customers were unable to access BIM 360 Model Coordination in US and European Union region. Once the issue was resolved on November 12, 2025 at 8:16 AM PST, BIM 360 Model Coordination returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 12, 09:36 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 12, 09:20 PST
Monitoring -
We have implemented a solution to resolve the service disruption affecting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 12, 09:07 PST
Update -
We are investigating a service disruption that is affecting Multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 12, 08:32 PST
Investigating -
We are investigating an issue where customers are unable to export or upload files in APS - Model Derivative. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Nov 12, 08:12 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 11, 13:05 PST
Update -
We are continuing to investigate where customers are experiencing issues with Bill of Materials (BOM) workflows in Manage Extension-enabled hubs within Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 11, 11:49 PST
Investigating -
We are investigating an issue where customers are experiencing issues with Bill of Materials (BOM) workflows in Manage Extension-enabled hubs within Fusion. Our teams are actively working to identify the cause, and we will provide an update within 60 minutes or sooner as more information becomes available.
Nov 11, 10:51 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 11, 10:13 PST
Update -
We are investigating an issue where customers are experiencing issues while accessing configuration workflows, BOM workflows within Fusion. Our teams are actively working to identify the cause, and we will provide an update within 60 minutes or sooner as more information becomes available.
Nov 11, 09:46 PST
Investigating -
We are investigating an issue where customers are experiencing latency with configuration workflows in Fusion. Our teams are actively working to identify the cause, and we will provide an update within 60 minutes or sooner as more information becomes available.
Nov 11, 08:41 PST
Resolved -
On October 14, 2025 at 5:49 AM PST, Autodesk identified an issue where customers were experiencing intermittent errors when trying to access models or views tabs in the BIM Collaborate and BIM Collaborate Pro in the US region. Once the issue was resolved on October 14, 2025 at 6:04 AM PST, BIM 360 Model Coordination returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 11, 07:18 PST
Resolved -
On November 06, 2025 at 04:14 PM PST, Autodesk identified an issue where customers were unable to save views to Autodesk Docs in BIM Collaborate and BIM Collaborate Pro across all the regions. Once the issue was resolved on November 07, 2025 at 06:52 AM PST, BIM Collaborate and BIM Collaborate Pro returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 11, 03:08 PST
Resolved -
On November 10, 2025, at 01:15 AM PST, Autodesk identified an issue where customers experienced problems while logging in, performing password resets, and email verifications across multiple Autodesk products. The issue was resolved on November 10, 2025, at 01:23 AM PST, and all products have since returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 10, 03:35 PST
Completed -
The scheduled maintenance has been completed.
Nov 9, 04:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 PST
Scheduled -
Autodesk will perform scheduled maintenance for the Issues, Location, RFIs, Schedule, Workflows, Mailer, Notifications, Meetings and Correspondence tools on November 9, 2025, from 12:00 AM PST until November 9, 2025, 04:00 AM PST for all regions to enhance database performance and platform resiliency. During this time, the Issues, Location, RFIs, Schedule, Workflows, Mailer, Notifications, Meetings and Correspondence tools may be unavailable. We apologize for any inconvenience caused during this time.
Oct 9, 00:00 PDT
Resolved -
On November 8, 2025 at 7:00 PM PST, Autodesk identified an issue where customer were unable to login to Autodesk products via SSO. Once the issue was resolved on November 8, 2025 at 7:07 PM PST, all returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 8, 21:00 PST
Completed -
The scheduled maintenance has been completed.
Nov 8, 12:38 PST
Scheduled -
Autodesk will be performing urgent system maintenance for APS - Data Exchange, APS - Data Management, BIM 360 Account Administration, Collaboration for AutoCAD Plant 3D, FormIt, InfraWorks, ReCap Services, Revit Cloud Model Upgrade, Revit Cloud Worksharing / Cloud Models on November 8, 2025, from 08:00 AM PST until November 8, 2025, 12:00 PM PST for all regions to enhance database performance and platform resiliency. During this time the listed applications and services may be unavailable. We apologize for any inconvenience caused during this time.
Nov 3, 14:57 PST
Completed -
The scheduled maintenance has been completed.
Nov 8, 12:24 PST
Update -
Scheduled maintenance is currently in progress and has been extended until November 8, 2025, 1:00 PM PST for all regions. We apologize for any inconvenience caused by this delay.
Nov 8, 12:06 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 08:00 PST
Update -
Autodesk will perform scheduled maintenance for the ACC Admin Console, ACC AutoSpecs, ACC Cost Management, ACC Data Connector, ACC Insight, ACC My Home, ACC Reports, ACC Specifications, Autodesk Build, Autodesk Docs, Autodesk Takeoff, APS - Data Exchange, APS - Data Management, BIM 360 Account Administration, BIM Collaborate, BIM 360 Cost Management, BIM 360 Design Collaboration, BIM 360 Docs, BIM 360 Glue, BIM 360 Field Management, BIM 360 Model Coordination, BIM 360 Project Management, BIM 360 Reports, BuildingConnected, Collaboration for AutoCAD Plant 3D, FormIt, InfraWorks, Pype AutoSpecs, Pype Closeout, Pype SmartPlans, Pype eBinder tools, ReCap Services, Revit Cloud Model Upgrade and Revit Cloud Worksharing / Cloud Models on November 8, 2025, from 08:00 AM PST until November 8, 2025, 12:00 PM PST for all regions to enhance database performance and platform resiliency. During this time the listed applications and services may be unavailable. We apologize for any inconvenience caused during this time.
Nov 3, 15:23 PST
Scheduled -
Autodesk will perform scheduled maintenance for the ACC Reports, Autodesk BIM Collaborate, Autodesk Build, Autodesk Construction Cloud, ACC Data Connector, Autodesk Docs, BIM 360 Design Collaboration, BIM 360 Docs, BIM 360 Field Management, BIM 360 Model Coordination, BIM 360 Reports, ACC Admin Console, ACC Cost Management, ACC Insight, ACC Specifications, BIM 360 Cost Management ACC AutoSpecs, ACC My Home, Autodesk Takeoff, BIM 360 Glue, BIM 360 Project Management, BuildingConnected, Pype AutoSpecs, Pype Closeout, Pype SmartPlans, Pype eBinder tools on November 8, 2025, from 08:00 AM PST until November 8, 2025, 12:00 PM PST for all regions to enhance database performance and platform resiliency. During this time the listed applications and services may be unavailable. We apologize for any inconvenience caused during this time.
Oct 13, 14:38 PDT
Resolved -
On November 8, 2025 at 9:14 AM PST, Autodesk identified an issue where customer were unable to access APS - Webhooks. Once the issue was resolved on November 8, 2025 at 9:42 AM PST, APS - Webhooks returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 8, 11:31 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 7, 05:25 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing errors while retrieving clash data in the BIM 360 Model Coordination module within BIM Collaborate, BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 7, 04:45 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing errors while retrieving clash data in the BIM 360 Model Coordination module within BIM Collaborate, BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 7, 03:43 PST
Update -
We have identified the cause of the issue where customers are experiencing errors while retrieving clash data in the Model Coordination module within BIM Collaborate and BIM Collaborate Pro in the US region. We subsequently determined that this issue is also affecting BIM 360 Model Coordination in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 7, 02:46 PST
Identified -
We have identified the cause of the issue where customers are experiencing errors while retrieving clash data within BIM Collaborate Pro in the US region. We subsequently determined that this issue is also affecting the BIM Collaborate in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 7, 02:41 PST
Update -
We are continuing to investigate an issue where customers are experiencing errors while retrieving clash data within BIM Collaborate Pro in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 7, 02:28 PST
Investigating -
We are investigating an issue where customers are experiencing errors while retrieving clash data within BIM Collaborate Pro in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Nov 7, 01:40 PST
Resolved -
On November 06, 2025 at 1:24 PM PST, Autodesk identified an issue where customers were unable to successfully generate forms reports in ACC Reports in all the regions. Once the issue was resolved on November 06, 2025 at 1:40 PM PST, ACC Reports returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Nov 6, 14:06 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 5, 19:48 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing incorrect account details when retrieving data in Autodesk Support. We will provide an update within 2 hours, or sooner if we have more information to share.
Nov 5, 18:45 PST
Update -
We are continuing to work on resolving this issue where customers are experiencing incorrect account details when retrieving data in Autodesk Support as quickly as possible. We will provide an update within 60 minutes, or sooner if we have more information to share.
Nov 5, 17:39 PST
Identified -
We have identified the cause of the issue where customers are experiencing incorrect account details when retrieving data in Autodesk Support. Our team is actively working to resolve this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Nov 5, 16:38 PST
Investigating -
We are investigating reports of customers experiencing an issue with incorrect account details when retrieving data in Autodesk Support. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Nov 5, 15:39 PST
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Nov 4, 07:07 PST
Investigating -
We are investigating an issue where customers are unable to log into their sites in Flow Production Tracking. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Nov 4, 06:41 PST
Completed -
The scheduled maintenance has been completed.
Nov 2, 12:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 10:00 PST
Scheduled -
Autodesk will be performing urgent system maintenance for Autodesk Account on November 2, 2025 from 10:00 AM PST until 12:00 PM PST to improve platform resiliency. During this time, Autodesk Account user management features will be intermittently unavailable. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Oct 27, 09:26 PDT
Completed -
The scheduled maintenance has been completed.
Nov 2, 03:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Autodesk Docs for Government and BIM Collaborate Pro for Government on November 1, 2025 from 9:00 PM PDT until November 2, 3:00 AM PST to improve scalability and resiliency. During this time Autodesk Docs for Government and BIM Collaborate Pro for Government will not be accessible. We apologize for any inconvenience caused during this time.
Oct 17, 07:24 PDT
Completed -
The scheduled maintenance has been completed.
Nov 1, 20:59 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 19:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for the Identity Service on November 01, 2025 from 07:00 PM PDT until 08:59 PM PDT to improve platform resiliency. During this time, Autodesk Docs for Government and BIM Collaborate Pro for Government will be unavailable. Customers who are already logged in will be unaffected and can continue to work without disruption. We apologize for any inconvenience caused during this time.
Oct 10, 08:58 PDT
Completed -
The scheduled maintenance has been completed.
Nov 1, 09:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 08:30 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Autodesk account on Nov 1, 2025 from 08:30 AM PDT until 09:30 AM PDT to improve platform resiliency. During this time, Autodesk account user management features will be intermittently unavailable. We apologize for any inconvenience caused during this time.
Oct 17, 11:18 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 30, 15:47 PDT
Identified -
We have identified the cause of the issue where Education customers are unable to add or renew Fusion product from their Autodesk account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 30, 14:55 PDT
Update -
We are continuing to investigate an issue where Education customers are unable to add or renew Fusion product from their Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 30, 13:55 PDT
Investigating -
We are investigating reports of an issue where Education customers are unable to add or renew Fusion product from their Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 30, 12:55 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 29, 15:36 PDT
Investigating -
We are investigating an issue where customers are experiencing latency while uploading files and the completion of translations in A360 and Fusion Team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 29, 14:50 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 29, 12:56 PDT
Identified -
We have identified the cause of the issue where customers are unable to login to flow production application in Flow Production Tracking (FPTR). Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 29, 12:41 PDT
Investigating -
We are investigating an issue where customers are unable to login to flow production application in Flow Production Tracking (FPTR). We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 29, 11:42 PDT