Autodesk will perform scheduled maintenance for Cloud Licensing Services on October 11, 2025 from 08:30 PM PDT until 12:30 AM PDT on October 12, 2025 to perform platform resiliency testing. During this time, all Cloud Licensing Service requests will route through an alternate data center, no operational impact is expected. We apologize for any inconvenience caused during this time. Posted on
Sep 22, 2025 - 11:03 PDT
Autodesk will perform scheduled maintenance for Upchain on October 18, 2025, from 12:00 AM PDT until 2:00 AM PDT to improve platform resiliency. During this time, customers may experience slowness and brief service disruptions. We apologize for any inconvenience caused during the time. Posted on
Oct 02, 2025 - 11:52 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 7, 23:34 PDT
Investigating -
We are investigating an issue where customers are experiencing latency while accessing PlanGrid. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 7, 23:10 PDT
Resolved -
On October 05, 2025, at 03:43 PM PDT, Autodesk identified an issue where customers experienced failures and delays in scheduled reports when using ACC reports in the US, Australia and European Union regions. The issue was resolved on October 05, 2025, at 04:20 PM PDT, and ACC reports returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 5, 17:00 PDT
Completed -
The scheduled maintenance has been completed.
Oct 4, 13:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 09:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance for Content Catalog in all regions on October 4, 2025, from 9:00 AM PDT until 1:00 PM PDT to improve platform resiliency. During this time Content Catalog may be unavailable. We apologize for any inconvenience caused during this time.
Sep 15, 08:23 PDT
Completed -
The scheduled maintenance has been completed.
Oct 4, 11:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 08:00 PDT
Scheduled -
Autodesk will perform scheduled maintenance on October 4, 2025 from 08:00 AM PDT to 11:00 AM PDT to improve platform resiliency. During this time Fusion, Flow Production tracking, Autodesk Account, and ACC Admin Console customers may experience delays when creating or updating their hubs and projects. We apologize for any inconvenience caused during this time.
Sep 17, 14:19 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 3, 09:43 PDT
Investigating -
We are investigating an issue where customers are encountering increased error rates with worksharing workflows in the European Union region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Oct 3, 09:14 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 2, 20:40 PDT
Update -
We have implemented a solution to resolve the issue where customers are unable to access Vault Gateway. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 2, 19:36 PDT
Monitoring -
We have implemented a solution to resolve the issue where customers are unable to access Vault Gateway. We will provide an update within 2 hours, or sooner if we have more information to share.
Oct 2, 17:38 PDT
Investigating -
We are investigating an issue where customers are unable to access Vault Gateway. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Oct 2, 16:58 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 2, 10:53 PDT
Investigating -
We are investigating an issue where customers are experiencing an issue where no activity logs being displayed on the Admin Activity page in BIM 360 Account Administration. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Oct 2, 10:29 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 1, 11:25 PDT
Investigating -
We are investigating an issue where customers are unable to submit jobs or upload resources using a plugin interface in the APS Flow Graph Engine API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 10:37 PDT
Resolved -
On October 01st, 2025 at 02:30 AM PDT, Autodesk identified an issue where customers were experiencing an issue while creating new projects in Autodesk Build. Once the issue was resolved on October 01st, 2025 at 04:18 AM PDT, Autodesk Build returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Oct 1, 06:03 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Oct 1, 05:52 PDT
Identified -
We have identified the cause of the issue affecting customers while creating new projects in Autodesk Docs in the US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 05:15 PDT
Update -
We are continuing to investigate reports of customers experiencing an issue while creating new projects in Autodesk Docs in the US and European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 04:15 PDT
Investigating -
We are investigating reports of customers experiencing an issue while creating new projects in Autodesk Docs in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Oct 1, 03:16 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 30, 04:43 PDT
Investigating -
We are investigating an issue where a subset of customers are experiencing delays in support responses because their emails are not being delivered to Autodesk Support. As a workaround, customers can use the account portal to post their updates as comments on the case. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Sep 30, 04:00 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 29, 13:42 PDT
Investigating -
We are investigating reports of customers experiencing an issue where the landing page is not loading while trying to access ProEst in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Sep 29, 13:32 PDT
Resolved -
On September 09, 2025 at 02:06 AM PDT, Autodesk identified an issue where customers were unable to schedule and publish models using the scheduled publishing feature in Design Collaboration. Once the issue was resolved on September 26, 2025 at 09:32 AM PDT all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Sep 29, 10:27 PDT
Completed -
The scheduled maintenance has been completed.
Sep 28, 00:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 22:30 PDT
Scheduled -
Autodesk will be performing urgent system maintenance for BIM 360 Docs and BIM Collaborate Pro for Government on September 27, 2025 from 10:30 PM PDT until September 28, 2025, 12:30 AM PDT for the US and European Union regions to perform database update. During this time the markup tool in BIM 360 Docs and BIM Collaborate Pro for Government may be unavailable for use. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Sep 19, 11:02 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 25, 21:48 PDT
Investigating -
We are investigating an issue where subset of customers are unable to download link model in the Revit Cloud Worksharing / Cloud Models We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Sep 25, 21:26 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 25, 09:05 PDT
Investigating -
We are investigating an issue where customers are experiencing slow performance with workspaces that have classifications in their sandbox environments on Fusion Manage. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Sep 25, 08:16 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 25, 08:16 PDT
Investigating -
We are investigating an issue where customers are unable to search files in Autodesk Docs and unable to load models in BIM 360 Model Coordination in the US region. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Sep 25, 07:49 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 24, 13:33 PDT
Investigating -
We are investigating reports of customers experiencing an issue where they are unable to view submitted PDF Field Reports on mobile devices, encountering an 'Unable to display document' error in PlanGrid. We are actively looking into this and will provide an update within 60 minutes or sooner, if we have more information to share.
Sep 24, 12:38 PDT
Resolved -
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Sep 24, 03:28 PDT
Identified -
We have identified the cause of the issue where customers are unable to open models and unable to perform initial collaboration and synchronization tasks in Revit Cloud Worksharing / Cloud Models in the US & European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Sep 24, 03:05 PDT
Investigating -
We have identified an issue with Revit Cloud Worksharing / Cloud Models in the US & European Union region. We are looking into it and will provide more detail within the next 30 minutes.
Sep 24, 02:35 PDT