Autodesk Health Dashboard Status

BIM 360 Field Management

Identified - We have identified the cause of the issue where customers are unable to create checklists within BIM 360 Field Management in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 24, 2024 - 15:28 PDT

Investigating - We are investigating reports of customers experiencing an issue where they are unable to create checklists within BIM 360 Field Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 24, 2024 - 14:35 PDT

Autodesk System Maintenance Operational

A360 Operational

A360 Mobile Operational

ACC Admin Console Operational

ACC Admin Console (Australia) Operational

ACC Admin Console (Europe) Operational

ACC AutoSpecs Operational

ACC Cost Management Operational

ACC Cost Management (Australia) Operational

ACC Cost Management (Europe) Operational

ACC Insight (Australia) Operational

ACC My Home Operational

ACC My Home (Australia) Operational

ACC My Home (Europe) Operational

ACC Reports Operational

ACC Reports (Australia) Operational

ACC Reports (Europe) Operational

ACC Specifications Operational

APS - Data Exchange Operational

APS - Data Management Operational

APS - Data Management (Australia) Operational

APS - Design Automation Operational

APS - Developer Portal Operational

APS - Manufacturing Data Model Operational

APS - Model Derivative Operational

APS - Webhooks Operational

AutoCAD Online Services Operational

AutoCAD Web Operational

Autodesk App Store Operational

Autodesk BIM Collaborate Operational

Autodesk BIM Collaborate (Australia) Operational

Autodesk BIM Collaborate (Europe) Operational

Autodesk Build Operational

Autodesk Build (Australia) Operational

Autodesk Build (Europe) Operational

Autodesk Business Systems Operational

Autodesk Construction Cloud Data Connector Operational

Autodesk Construction Cloud Data Connector (Australia) Operational

Autodesk Construction Cloud Data Connector (Europe) Operational

Autodesk Docs Operational

Autodesk Docs (Australia) Operational

Autodesk Docs (Europe) Operational

Autodesk Drive Operational

Autodesk Takeoff Operational

Autodesk Takeoff (Australia) Operational

Autodesk Takeoff (Europe) Operational

Autodesk Tandem™ Operational

AVA Operational

BIM 360 Account Administration Operational

BIM 360 Account Administration (Europe) Operational

BIM 360 Cost Management Operational

BIM 360 Cost Management (Europe) Operational

BIM 360 Design Collaboration Operational

BIM 360 Design Collaboration (Europe) Operational

BIM 360 Docs Operational

BIM 360 Docs (Europe) Operational

BIM 360 Field Operational

BIM 360 Field (Europe) Operational

BIM 360 Field Management Degraded Performance

BIM 360 Field Management (Europe) Operational

BIM 360 Glue Operational

BIM 360 Glue (Europe) Operational

BIM 360 Insight Operational

BIM 360 Insight (Europe) Operational

BIM 360 Model Coordination Operational

BIM 360 Model Coordination (Europe) Operational

BIM 360 Ops Operational

BIM 360 Plan Operational

BIM 360 Project Home Operational

BIM 360 Project Home (Europe) Operational

BIM 360 Project Management Operational

BIM 360 Project Management (Europe) Operational

BIM 360 Reports Operational

BIM 360 Reports (Europe) Operational

BIM 360 Team Mobile Operational

BuildingConnected Operational

CER v2 services Operational

CFD Cloud Service Operational

Character Generator Operational

Civil 3D Online Services Operational

Cloud Rendering Operational

Collaboration for AutoCAD Plant 3D Operational

Collaboration for AutoCAD Plant 3D (Australia) Operational

Collaboration for AutoCAD Plant 3D (Europe) Operational

Digital Workplace Operational

Dynamo Machine Learning Operational

Dynamo Package Manager Operational

Factory Design Warehouse Operational

FormIt Operational

Fusion Operational

Fusion HQ Operational

Fusion Manage Operational

Fusion Mobile Operational

Fusion Online Operational

Fusion Operations Operational

Fusion Team / BIM 360 Team Operational

Generative Design Operational

Informed Design for Inventor Operational

Informed Design for Revit Operational

Informed Design Web App Operational

InfraWorks Operational

Instructables Operational

Library.io Operational

Licensing & Entitlement Operational

Moldflow Cloud Service Operational

My Profile and Settings Operational

Plant Collaboration Services (based on BIM 360 Team) Operational

Pype AutoSpecs Operational

Pype Closeout Operational

Pype eBinder Operational

Pype SmartPlans Operational

ReCap Services Operational

Revit Cloud Model Upgrade Operational

Revit Cloud Worksharing / Cloud Models Operational

Revit Cloud Worksharing / Cloud Models (Australia) Operational

Revit Cloud Worksharing / Cloud Models (Europe) Operational

Tinkercad Operational

TradeTapp Operational

Upchain Operational

User Profile Operational

Vault Gateway Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - ACC AutoSpecs Apr 27, 2024 21:00 - Apr 28, 2024 00:00 PDT

Update - Autodesk has rescheduled the maintenance for ACC AutoSpecs to April 27, 2024 from 9:00 PM PDT until April 28, 2024 12:00 AM PDT to improve platform resiliency. During this time ACC AutoSpecs will be unavailable. We apologize for any inconvenience caused during this time.
Apr 09, 2024 - 10:38 PDT

Scheduled - Autodesk has rescheduled the maintenance for ACC AutoSpecs to April 27, 2024 from 9:00 PM PDT until April 28, 2024 12:00 AM PDT to improve platform resiliency. During this time ACC AutoSpecs will be unavailable. We apologize for any inconvenience caused during this time.
Apr 27, 2024 - 21:00 PDT

Autodesk will perform scheduled maintenance for ACC and BIM 360 Insight, BIM 360 Project Home, and ACC My Home on May 18, 2024 from 9:00 AM PDT until 12:00 PM PDT for the US and European Union regions to improve platform resiliency. During this time, ACC and BIM 360 Insight, BIM 360 Project Home, and ACC My Home will be placed in read-only mode. We apologize for any inconvenience caused during this time.
Posted on Apr 19, 2024 - 15:18 PDT

Past Incidents

Apr 24, 2024

Unresolved incident: BIM 360 Field Management.

Apr 23, 2024

BIM 360 Design Collaboration (Europe) | Autodesk BIM Colloborate (Europe)

Resolved - On April 16, 2024 at 10:00 PM PDT, Autodesk identified an issue where customer configured scheduled publishing was not executing within BIM 360 Design Collaboration and Autodesk Construction Cloud in the Europe region. Once the issue was resolved on April 23, 2024 at 12:35 PM PDT, BIM 360 Design Collaboration and Autodesk Construction Cloud returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 23, 17:54 PDT

BIM 360 Design Collaboration | Autodesk BIM Colloborate

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 23, 14:24 PDT

Update - We have identified the cause of the issue where customer configured scheduled publishing is not executing within BIM 360 Design Collaboration and Autodesk Construction Cloud in the US region. As a workaround, customers can manually schedule the publishing. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 13:25 PDT

Update - We have identified the cause of the issue where customer configured scheduled publishing is not executing within BIM 360 Design collaboration and Autodesk construction cloud in the US region. As a workaround, customers can manually schedule the publishing. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 12:25 PDT

Identified - We have identified the cause of the issue where customer configured scheduled publishing is not executing within BIM 360 Design collaboration and Autodesk construction cloud in the US region. As a workaround, customers can manually schedule the publishing. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 09:26 PDT

Update - We are continuing to investigate where customers are unable to auto-schedule publishing within BIM 360 Design collaboration and Autodesk construction cloud in the US region. As a workaround, customers can manually schedule the publishing. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 08:16 PDT

Investigating - We are investigating reports of customers experiencing an issue where they are unable to schedule publishing within BIM 360 Design collaboration in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 07:24 PDT

BIM 360 Docs | BIM 360 Account Administration

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 23, 13:18 PDT

Update - We are continuing to investigate where customers are experiencing severe delays when attempting to activate new projects and when adding/removing members from BIM 360 Docs and BIM 360 Account Administration in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 12:56 PDT

Investigating - We are investigating an issue where customers may see some instability in create, update, and delete while using BIM 360 Docs and BIM 360 Account Administration in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 12:27 PDT

BIM 360 Account Administration

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 23, 08:29 PDT

Investigating - We are investigating an issue where customers are experiencing slow response while using BIM 360 Account Administration page in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 23, 08:13 PDT

Apr 22, 2024

BIM 360 Account Administration

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 22, 21:55 PDT

Monitoring - We have implemented a solution to resolve the issue where customers were unable to save data, leading to an inability to launch products within the BIM 360 Account Administration in the US region. Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 22, 21:10 PDT

Investigating - We are investigating an issue with BIM 360 Account Administration in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 22, 20:35 PDT

ACC Reports | BIM 360 Reports

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 22, 14:48 PDT

Monitoring - We have implemented a solution to resolve the issue where customers were unable to export reports in ACC Reports and BIM 360 Reports in the US region. Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 22, 13:50 PDT

Investigating - We are investigating an issue where customers are unable to export reports in ACC Reports and BIM 360 Report in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 22, 13:03 PDT

ACS Admin Console

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 22, 12:31 PDT

Monitoring - We have implemented a solution to resolve the issue where customers were unable to add members to projects in the US region. Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 22, 11:35 PDT

Investigating - We are investigating reports of customers experiencing an issue they are unable to add members to projects in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 22, 10:56 PDT

Apr 21, 2024

Autodesk Business Systems

Completed - The scheduled maintenance has been completed.
Apr 21, 20:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:30 PDT

Scheduled - Autodesk will be performing urgent system maintenance for Account Portal Quotes and Autodesk secure checkout on April 21, 2024 from 8:30 PM PDT until 8:45 PM PDT to enhance the customer experience. During this time Account Portal Quotes Review and Secure Checkout while buying the quoted product may be unavailable for use. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Apr 17, 06:26 PDT

Fusion Team / BIM 360 Team | Fusion Online | Fusion Mobile | Fusion

Resolved - On March 04, 2024, at 8:48 AM PDT, Autodesk identified an issue where customers were unable to access folder content in projects on Fusion Team / BIM 360 Team, Fusion Online, Fusion Mobile, and Fusion. Once the issue was resolved on March 04, 2024 at 8:59 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 21, 13:55 PDT

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

Fusion

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 18, 16:33 PDT

Identified - We have identified the cause of the issue where customers are unable to view the content for Extensions on Fusion. We subsequently determined that this issue does not affect the content viewing in the Learning Panel. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 18, 16:07 PDT

Investigating - We are investigating an issue where customers are unable to view the content for Extensions and the Learning Panel on Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 18, 15:09 PDT

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

ACS Forms

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 11:34 PDT

Monitoring - We have implemented a solution to resolve the issue where customers were intermittently unable to create, view, and edit forms within Autodesk Build in the US region .Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 10:35 PDT

Identified - We have identified the cause of the issue where customers are intermittently unable to create, view, and edit forms within Autodesk Build and PlanGrid in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 10:05 PDT

Investigating - We are investigating an issue where customers are unable to create, view and edit forms within Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 09:24 PDT

ACS Forms

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 15, 08:59 PDT

Investigating - We are investigating an issue with where customers are unable to view forms within Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 15, 08:20 PDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

Scheduled Maintenance - APS - Developer Portal

Completed - The scheduled maintenance has been completed.
Apr 13, 00:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 00:00 PDT

Scheduled - Autodesk will perform scheduled maintenance for APS - Developer Portal on April 13, 2024 from 12:00 AM PDT until 12:30 AM PDT. During this time some parts of the developer portal will be unavailable and users will see an alternative landing page that will allow them to continue to log in and manage apps as well as access documentation. We apologize for any inconvenience caused during this time.
Apr 4, 09:08 PDT

Apr 12, 2024

Multiple Autodesk products

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 12, 04:43 PDT

Monitoring - We have implemented a solution to resolve the issue where customers were unable to register or download trial versions of Autodesk products. and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 12, 04:25 PDT

Update - We are continuing to investigate an issue where customers are unable to register or download trial versions of Autodesk products. We will provide an update within 60 minutes, or sooner if we have more information to share.
Apr 12, 03:25 PDT

Investigating - We are investigating reports that customers are unable to register for trial versions of multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 12, 02:14 PDT

Apr 11, 2024

Autodesk Business Systems

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 11, 21:39 PDT

Investigating - We are investigating reports of customers experiencing an issue where customers are unable to login to their Autodesk products after renewing subscriptions. Moreover, Admins are unable to access user management tab in account portal. Issue is currently effecting the Australian region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 21:12 PDT

ACC Admin Console

Postmortem - Read details
Apr 22, 16:17 PDT

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 11, 14:03 PDT

Investigating - We are investigating an issue where customers are unable to view the Project List page on ACC Admin Console in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 13:46 PDT

Autodesk Build | Autodesk Docs

Postmortem - Read details
Apr 22, 16:57 PDT

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 11, 10:21 PDT

Investigating - We are investigating an issue where customers using the mobile app are unable to access projects for Autodesk Build and Autodesk Docs in the US region. Additionally, for customers using the web browser are unable to access the Forms module in Autodesk Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 11, 09:57 PDT

Apr 10, 2024

Pype Closeout

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 10, 15:52 PDT

Investigating - We are investigating reports where customers are unable to access the Pype Closeout application in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 10, 14:59 PDT

Autodesk Build

Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Apr 10, 15:15 PDT

Identified - We have identified the cause of the issue where customers are unable to view photos and GPS data in Autodesk Build in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Apr 10, 14:51 PDT

Investigating - We are investigating reports of customers experiencing an issue where they are unable to view photos and GPS data in Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Apr 10, 13:50 PDT

Fusion Operations

Resolved - On April 10, 2024 at 10:05 AM PDT, Autodesk identified an issue where customers were unable to access Fusion Operations. Once the issue was resolved on April 10, 2024 at 10:18 AM PDT, Fusion Operations returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 10, 11:03 PDT

APS - Data Management | BIM 360 Reports

Resolved - On April 10, 2024, at 11:45 PM PDT, Autodesk identified an issue preventing users from creating and managing files using APS - Data Management and BIM 360 Reports in the US region. Once the issue was resolved on April 10, 2024, at 12:00 AM PDT, APS - Data Management and BIM 360 Reports returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Apr 10, 00:00 PDT