We have identified the cause of the issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. Our team is actively working to resolve the issue, and resolution is expected to take approximately 20 hours. We will provide an update within 10 hours or sooner if we have more information to share.
Posted Mar 05, 2026 - 13:02 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 90 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 12:00 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 90 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 10:30 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 90 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 09:00 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 90 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 07:35 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 90 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 06:04 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 90 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 04:35 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 60 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 03:35 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 60 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 02:37 PST
Update
We are continuing to investigate an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We will provide an update within 60 minutes or sooner if more information becomes available.
Posted Mar 05, 2026 - 01:38 PST
Investigating
We are investigating an issue where customers are experiencing latency in the processing of capacity usage events, resulting in delayed updates to capacity balances in Autodesk account. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.
Posted Mar 05, 2026 - 00:42 PST
This incident affects: Autodesk Business Systems (Autodesk account).