ACC Admin Console
Incident Report for Autodesk Health Dashboard
Resolved
Current status: Operational. Service is now working as expected and all features are operating normally.
Posted Mar 21, 2023 - 15:24 PDT
Update
Current status: Service Degradation. Team has identified the cause of the issue and are working to restore service. Team continues to see a decrease in delay times and are continuing to monitor progress.

Customer Impact: Project Admins are experiencing long delays when attempting to add users to projects via ACC Admin. Users are not receiving invitations during this delay.

Next update: ~ 1 hour
Posted Mar 21, 2023 - 15:14 PDT
Update
Current status: Service Degradation. Team has identified the cause of the issue and are working to restore service. Team is seeing a decrease in delay times and are continuing to monitor progress.

Customer Impact: Project Admins are experiencing long delays when attempting to add users to projects via ACC Admin. Users are not receiving invitations during this delay.

Next update: ~ 1 hour
Posted Mar 21, 2023 - 14:20 PDT
Identified
Current status: Service Degradation. Project Admins are experiencing long delays when attempting to add users to projects via ACC Admin. Users are not receiving invitations during this delay. Engineers have identified the cause of this issue and are working to resolve this as soon as possible.

Next update: ~ 1 hour
Posted Mar 21, 2023 - 13:21 PDT
Investigating
Current status: Service Degradation. We are currently investigating and will provide more information here soon.
Posted Mar 21, 2023 - 12:58 PDT
This incident affected: ACC Admin Console.