BIM Collaborate and BIM Collaborate Pro (US region)

Incident Report for Autodesk Health Dashboard

Resolved

On October 14, 2025 at 5:49 AM PST, Autodesk identified an issue where customers were experiencing intermittent errors when trying to access models or views tabs in the BIM Collaborate and BIM Collaborate Pro in the US region. Once the issue was resolved on October 14, 2025 at 6:04 AM PST, BIM 360 Model Coordination returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Posted Nov 11, 2025 - 07:18 PST
This incident affected: Autodesk Construction Cloud Platform (BIM Collaborate, BIM Collaborate Pro).