The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Aug 06, 2025 - 17:47 PDT
Update
We are continuing to work on resolving this issue where customers are unable to update their payment information in Autodesk Account. We will provide an update within next 3 hours or sooner if we have more information to share.
Posted Aug 06, 2025 - 15:05 PDT
Identified
We have identified the cause of the issue where customers are unable to update their payment information in Autodesk Account. We are actively working on a fix and will provide an update within the next 5 hours. Thank you for your patience.
Posted Aug 06, 2025 - 10:43 PDT
This incident affected: Autodesk Business Systems (Autodesk Account).