The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Nov 10, 2026 - 11:55 PST
Identified
We have identified the cause of the issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 10, 2026 - 11:02 PST
Investigating
We are investigating an issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.