The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Nov 15, 2024 - 04:55 PST
Monitoring
We have implemented a solution to resolve the issue where customers are unable to access their cases, create quotes, contact Autodesk for support via cases, or auto-renew product subscriptions and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 15, 2024 - 04:33 PST
Update
We are continuing to work on resolving this issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases as quickly as possible as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 15, 2024 - 03:45 PST
Update
We are continuing to work on resolving this issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 15, 2024 - 02:44 PST
Identified
We have identified the cause of the issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 15, 2024 - 01:57 PST
Update
We are continuing to investigate an issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 15, 2024 - 01:11 PST
Update
We are continuing to investigate an issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 15, 2024 - 00:09 PST
Investigating
We are investigating an issue where customers are unable to access their cases, create quotes, or contact Autodesk for support via the cases. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.
Posted Nov 14, 2024 - 23:09 PST
This incident affected: Autodesk Business Systems.