The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Feb 04, 2025 - 13:37 PST
Update
We are continuing to investigate reports of educational customers experiencing issues viewing their products and services despite having active subscriptions. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 04, 2025 - 12:46 PST
Investigating
We are investigating reports of customers experiencing inability while viewing their products and services despite their product having active Subscription. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Feb 04, 2025 - 11:47 PST
This incident affected: Autodesk Business Systems (Autodesk Account).