APS - Design Automation

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Dec 16, 2024 - 10:05 PST

Update

We are continuing to work on resolving this issue here customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 09:58 PST

Identified

We are continuing to work on resolving this issue here customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 08:58 PST

Update

We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 07:57 PST

Update

We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 07:00 PST

Monitoring

We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 05:57 PST

Update

We are continuing to work on resolving this issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 04:39 PST

Identified

We have identified the cause of the issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 03:40 PST

Investigating

We are investigating an issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 16, 2024 - 02:40 PST
This incident affected: Autodesk Platform Services (APS - Design Automation).