Forma Data Management

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 15, 2026 - 20:13 PDT

Identified

We have identified the cause of the issue where customers are experiencing an issue with the Navis Work Document files (NWD Files) not rendering properly in Forma Data Management in all regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 15, 2026 - 19:55 PDT

Update

We are continuing to investigate reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 15, 2026 - 18:56 PDT

Investigating

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 15, 2026 - 18:42 PDT
This incident affected: Autodesk Forma (Forma Data Management, Forma Data Management (Australia), Forma Data Management (Canada), Forma Data Management (European Union), Forma Data Management (Germany), Forma Data Management (India), Forma Data Management (Japan), Forma Data Management (UK)).