The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 29, 2026 - 13:06 PDT
Update
We are continuing to investigate an issue where customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 29, 2026 - 13:04 PDT
Investigating
We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 29, 2026 - 12:26 PDT
This incident affected: Autodesk Docs for Government and BIM Collaborate Pro for Government.