The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Sep 12, 2024 - 23:46 PDT
Identified
We have identified the cause of the issue where subset of customers are unable to access cloud models in Revit Cloud Worksharing / Cloud Models in the Australia region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 12, 2024 - 23:02 PDT
Investigating
We are investigating reports of customers experiencing an issue where they are unable to access cloud models in Revit Cloud Worksharing / Cloud Models in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Sep 12, 2024 - 22:01 PDT
This incident affected: Revit Cloud Worksharing / Cloud Models (Australia).