AUTODESK EVENT ANALYSIS
Incident Number: #INC4866645
Incident Date: December 15, 2024
Summary
On December 15, 2024, between 3:55 PM GMT and 8:14 PM GMT, the Autodesk Account Portal (https://manage.autodesk.com)) experienced an intermittent service disruption that impacted customers trying to assign products to users and groups within User Management.
Impacted Services
Root Cause
Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:
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