The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jan 18, 2026 - 18:11 PST
Update
We are continuing to investigate reports where customers are unable to manage their subscriptions, view payments and renewals in the Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 18, 2026 - 17:36 PST
Investigating
We are investigating reports where customers are unable to manage their subscriptions, view payments and renewals in the Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 18, 2026 - 17:23 PST
This incident affected: Autodesk Business Systems (Autodesk account).