The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Oct 01, 2025 - 05:52 PDT
Identified
We have identified the cause of the issue affecting customers while creating new projects in Autodesk Docs in the US and European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 01, 2025 - 05:15 PDT
Update
We are continuing to investigate reports of customers experiencing an issue while creating new projects in Autodesk Docs in the US and European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 01, 2025 - 04:15 PDT
Investigating
We are investigating reports of customers experiencing an issue while creating new projects in Autodesk Docs in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 01, 2025 - 03:16 PDT
This incident affected: Autodesk Construction Cloud Platform (Autodesk Docs, Autodesk Docs (European Union)).