Resolved
On July 9, 2026, at 6:30 PM PDT, Autodesk identified an issue where a subset of customers might have experienced interruptions while using multiple Autodesk products. The issue was resolved by 6:41 PM PDT, and all services returned to normal operation.This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Posted Jul 10, 2026 - 02:00 PDT
This incident affected: Autodesk Forma (BIM Collaborate, BIM Collaborate (Australia), BIM Collaborate (Canada), BIM Collaborate (European Union), BIM Collaborate (Germany), BIM Collaborate (India), BIM Collaborate (Japan), BIM Collaborate (UK), Forma - Admin Console, Forma - Admin Console (Australia), Forma - Admin Console (Canada), Forma - Admin Console (European Union), Forma - Admin Console (Germany), Forma - Admin Console (India), Forma - Admin Console (Japan), Forma - Admin Console (UK), Forma Design Collaboration, Forma Design Collaboration (Australia), Forma Design Collaboration (Canada), Forma Design Collaboration (European Union), Forma Design Collaboration (Germany), Forma Design Collaboration (India), Forma Design Collaboration (Japan), Forma Design Collaboration (UK), Forma Takeoff, Forma Takeoff (Australia), Forma Takeoff (Canada), Forma Takeoff (European Union), Forma Takeoff (Germany), Forma Takeoff (India), Forma Takeoff (Japan), Forma Takeoff (UK)), BIM 360 (BIM 360 Account Administration, BIM 360 Glue, BIM 360 Glue (European Union), BIM 360 Model Coordination, BIM 360 Model Coordination (European Union)), Autodesk Platform Services (APS - AEC Data Model API, APS - AEC Data Model API (Canada), APS - AEC Data Model API (Australia), APS - AEC Data Model API (European Union), APS - AEC Data Model API (Germany), APS - AEC Data Model API (India), APS - AEC Data Model API (Japan), APS - AEC Data Model API (UK), APS - Manufacturing Data Model), and Collaboration for AutoCAD Plant 3D, Collaboration for AutoCAD Plant 3D (Australia), Collaboration for AutoCAD Plant 3D (European Union), Fusion Team, Identity, Licensing & Entitlement, Vault Gateway.