AUTODESK EVENT ANALYSIS
Incident Number: COE-INC153598
Incident Date: August 25, 2026

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Summary

On August 25, 2026, between 5:00 AM PDT and 6:00 AM PDT, Autodesk identified an issue where Autodesk Fusion customers were unable to load and view properties in the Property Panel.

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Impacted Services

• Autodesk Fusion Property Panel

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Root Cause

• One of Fusion’s eventing services was overloaded due to an increase in user activity.
• Autodesk teams increased capacity for the underlying service to resolve the issue.

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Autodesk Actions

Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:

• Increased capacity on the underlying eventing service and implemented more graceful handling of usage spikes.
• Removed process dependencies such that when one downstream service is unavailable in the Properties Panel, access to the rest of the capabilities is still available.

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Thank you for your patience and understanding.