The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 22, 2026 - 14:32 PDT
Investigating
We are investigating reports of customers experiencing an issue where they are unable to manage users, preventing them from assigning or editing subscriptions in Forma - Admin Console across all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 22, 2026 - 13:47 PDT
This incident affected: Autodesk Forma (Forma - Admin Console, Forma - Admin Console (Australia), Forma - Admin Console (Canada), Forma - Admin Console (European Union), Forma - Admin Console (Germany), Forma - Admin Console (India), Forma - Admin Console (Japan), Forma - Admin Console (UK)).