This issue has been resolved and customers in the APAC region can now access Vault Gateway.
Posted Sep 07, 2023 - 02:12 PDT
Update
We have identified the reason why customers in the APAC region are not able to access Vault Gateway and continue to work to resolve the issue. We will provide an update in approximately 60 minutes or sooner if we have more information to share.
Posted Sep 07, 2023 - 01:33 PDT
Identified
We have identified the cause of customers not being able to access Vault Gateway in the APAC region. Our teams are actively working to resolve this as quickly as possible. We will provide an update in approximately 60 minutes or sooner if we have more information to share.
Posted Sep 07, 2023 - 00:01 PDT
Update
We are continuing to investigate the issue where customers in the APAC region are not able to access Vault Gateway and we will provide an update within 60 minutes or sooner if we have more information to share. Customers in the US and EMEA regions are not impacted.
Posted Sep 06, 2023 - 23:39 PDT
Investigating
We are investigating an issue where customers in the APAC region are not able to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share. Customers in the US and EMEA regions are not impacted.