The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 25, 2024 - 14:18 PDT
Update
We are continuing to work on resolving this issue where customers are having difficulty using Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (Europe), Autodesk Construction Cloud Data Connector, Autodesk Construction Cloud Data Connector (Europe) and InfraWorks. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 25, 2024 - 13:58 PDT
Identified
We have identified the cause of the issue where customers are having difficulties using Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (Europe), Autodesk Construction Cloud Data Connector and Autodesk Construction Cloud Data Connector (Europe). Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 25, 2024 - 13:13 PDT
Investigating
We are investigating an issue where customers are unable to publish models on Revit Cloud Worksharing / Cloud Models and Revit Cloud Worksharing / Cloud Models (Europe). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 25, 2024 - 12:41 PDT
This incident affected: Autodesk Construction Cloud Data Connector, Autodesk Construction Cloud Data Connector (Europe), InfraWorks, Revit Cloud Worksharing / Cloud Models, and Revit Cloud Worksharing / Cloud Models (Europe).