After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Posted Dec 15, 2024 - 20:25 PST
Update
We are continuing to investigate reports of customers experiencing an issue where members are not getting populated in new projects when created from project templates in Autodesk Construction Cloud (ACC) Admin Console. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 15, 2024 - 19:57 PST
Update
We are continuing to investigate reports of customers experiencing an issue where members are not getting populated in new projects when created from project templates in Autodesk Construction Cloud (ACC) Admin Console. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 15, 2024 - 18:58 PST
Investigating
We are investigating reports of customers experiencing an issue where members are not getting populated in new projects when created from project templates in Autodesk Construction Cloud (ACC) Admin Console. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 15, 2024 - 17:57 PST
This incident affected: Autodesk Construction Cloud Platform (ACC Admin Console, ACC Admin Console (Australia), ACC Admin Console (European Union)).