The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 18, 2026 - 16:47 PDT
Identified
We have identified the cause of the issue where customers are experiencing failures while translating designs in the APS - Model Derivative. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 18, 2026 - 14:46 PDT
Update
We are continuing to investigate an issue where customers are experiencing failures while translating designs in the APS - Model Derivative. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 18, 2026 - 13:06 PDT
Investigating
We are investigating an issue where customers are experiencing failures while translating designs in the APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 18, 2026 - 12:07 PDT
This incident affected: Autodesk Platform Services (APS - Model Derivative).