The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted May 19, 2025 - 19:32 PDT
Monitoring
We have implemented a solution to resolve the issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted May 19, 2025 - 19:29 PDT
Identified
We have identified the cause of the issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted May 19, 2025 - 19:03 PDT
Investigating
We are investigating an issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted May 19, 2025 - 18:44 PDT
This incident affected: Autodesk Platform Services (APS - AEC Data Model API).