Current status: Operational. Service is now working as expected and all features are operating normally.
Posted 2 years ago. Jun 9, 2023 - 3:41 PM GMT
Update
Current status: Service Degradation. We are experiencing issues. Teams have been engaged to work on resolving the issue.
New Users are still unable to download the installer for the App Store. Existing publishers are also unable to publish new plugins and content at this time. Please be patient as we work on finding a workaround and permanent fix.
Next update: ~1 hour
Posted 2 years ago. Jun 9, 2023 - 2:32 PM GMT
Identified
Current status: Service Degradation. We are experiencing issues. Our team is currently working to resolve the issue. We are currently working on rolling back a recent patch to see if this addresses the issue.
Users who try to download and install the App Store may be stuck in a loop, and the download does not start.
Next update: ~1 hour
Posted 2 years ago. Jun 9, 2023 - 12:57 PM GMT
Investigating
Current status: Service Degradation. We are investigating an issue with Autodesk App Store. We'll provide additional information here as it becomes available.