The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 03, 2026 - 15:41 PDT
Identified
We have identified the cause of the issue where customers are experiencing failures when attempting to retrieve or submit data via the APS - AEC Data Model API. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 03, 2026 - 14:59 PDT
Investigating
We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 03, 2026 - 13:51 PDT
This incident affected: Autodesk Platform Services (APS - AEC Data Model API, APS - AEC Data Model API (Canada), APS - AEC Data Model API (Australia), APS - AEC Data Model API (European Union), APS - AEC Data Model API (Germany), APS - AEC Data Model API (India), APS - AEC Data Model API (Japan), APS - AEC Data Model API (UK)).