The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 31, 2025 - 00:30 PDT
Update
We are continuing to investigate an issue where new customers are unable to retrieve the data for their newly uploaded files from APS - AEC Data Model. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 30, 2025 - 23:38 PDT
Update
We are continuing to investigate an issue where new customers are unable to retrieve the data for their newly uploaded files from APS - AEC Data Model. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 30, 2025 - 22:33 PDT
Update
We are continuing to investigate an issue where new customers are unable to retrieve the data for their newly uploaded files from APS - AEC Data Model. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 30, 2025 - 21:34 PDT
Update
We are continuing to investigate an issue where new customers are unable to retrieve the data for their newly uploaded files from APS - AEC Data Model. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 30, 2025 - 20:27 PDT
Investigating
We are investigating an issue where new customers are unable to retrieve the data for their newly uploaded files from APS - AEC Data Model. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 30, 2025 - 19:26 PDT
This incident affected: Autodesk Platform Services (APS - AEC Data Model API).