Flow Platform GraphQL API

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 17, 2026 - 17:31 PDT

Update

We are continuing to work on resolving this issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 17:11 PDT

Update

We are continuing to work on resolving this issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 16:15 PDT

Update

We are continuing to work on resolving this issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 15:06 PDT

Update

We are continuing to work on resolving this issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 13:40 PDT

Update

We are continuing to work on resolving this issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 12:41 PDT

Update

We are continuing to work on resolving this issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 11:41 PDT

Update

We are continuing to work on resolving this issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 10:41 PDT

Identified

We have identified the cause of the issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 09:40 PDT

Investigating

We are investigating an issue where new customers are unable to link the FPT (Flow Production Tracking) site to the Flow Platform GraphQL API in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 17, 2026 - 08:41 PDT
This incident affected: Flow Platform (Flow Platform GraphQL API).