Multiple Autodesk Products

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Apr 21, 2026 - 04:37 PDT

Update

We are continuing to investigate reports of customers experiencing an issue where newly added members are unable to access modules across multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Apr 21, 2026 - 03:53 PDT

Investigating

We are investigating reports of customers experiencing an issue where newly added members are unable to access modules across multiple Autodesk products. We are actively looking into this and will provide an update within 60 minutes or sooner if more information becomes available.
Posted Apr 21, 2026 - 02:54 PDT
This incident affected: BIM 360 (BIM 360 Design Collaboration, BIM 360 Design Collaboration (European Union), BIM 360 Docs, BIM 360 Docs (European Union), BIM 360 Field Management, BIM 360 Field Management (European Union), BIM 360 Model Coordination, BIM 360 Model Coordination (European Union), BIM 360 Project Management, BIM 360 Project Management (European Union)).
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