AUTODESK EVENT ANALYSIS
Incident Number: #COE-INC110200
Incident Date: July 15, 2024
Summary
On July 15, 2024 between 4:24 AM PDT and 7:16 AM PDT, Autodesk experienced an issue that prevented customers in the Australia, European Union and US regions from opening models using BIM 360 Model Coordination.
Impacted Services
Root Cause
Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:
Thank you for your patience and understanding.