The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Nov 06, 2024 - 21:08 PST
Update
We are investigating an issue where customers are unable to access newly purchased products due Entitlement issue. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 06, 2024 - 20:34 PST
Investigating
We are investigating an issue where customers are unable to access newly purchased products due Entitlement issue. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Nov 06, 2024 - 20:12 PST
This incident affected: Autodesk Business Systems and Identity, Licensing & Entitlement.