The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 18, 2025 - 15:49 PDT
Update
We are continuing to investigate customers are experiencing unresponsive communication issues through chats while initiating a conversation in Autodesk Support. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 18, 2025 - 15:19 PDT
Investigating
We are investigating reports of customers experiencing issues while communicating through chats, where they initiate conversations but receive no responses in Autodesk Support. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 18, 2025 - 14:29 PDT
This incident affected: Autodesk Business Systems (Autodesk Support).