The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jan 06, 2026 - 20:17 PST
Identified
We have identified the cause of the issue where customers are unable to export reports from ACC Reports in the Canada region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 06, 2026 - 19:57 PST
Update
We are still continuing to investigate an issue where customers are unable to export reports from ACC Reports in the Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 06, 2026 - 19:04 PST
Update
We are continuing to investigate an issue where customers are unable to export reports from ACC Reports in the Canada region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 06, 2026 - 18:03 PST
Investigating
We are investigating an issue where customers are unable to export reports from ACC Reports in the Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jan 06, 2026 - 17:04 PST
This incident affected: Autodesk Construction Cloud Platform (ACC Reports (Canada)).