On November 07, 2024 at 11:44 PM PST, Autodesk identified an issue where customers were unable to get their calls answered as the Autodesk agents faced an inability to receive or place calls through the inContact platform when logged in via their integrated softphone. Once the issue was resolved on November 08, 2024 at 12:14 AM PST, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Posted Nov 08, 2024 - 00:58 PST
This incident affected: Autodesk Business Systems.