Resolved
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Aug 04, 2026 - 11:29 PDT
Update
We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 04, 2026 - 10:45 PDT
Investigating
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 04, 2026 - 10:15 PDT
This incident affected: Autodesk Forma (BIM Collaborate, BIM Collaborate (Australia), BIM Collaborate (Canada), BIM Collaborate (European Union), BIM Collaborate (Germany), BIM Collaborate (India), BIM Collaborate (Japan), BIM Collaborate (UK), BuildingConnected, Content Catalog, Content Catalog (Australia), Content Catalog (European Union), Forma - Admin Console, Forma - Admin Console (Australia), Forma - Admin Console (Canada), Forma - Admin Console (European Union), Forma - Admin Console (Germany), Forma - Admin Console (India), Forma - Admin Console (Japan), Forma - Admin Console (UK), Forma - AutoSpecs, Forma - Cost Management, Forma - Cost Management (Australia), Forma - Cost Management (Canada), Forma - Cost Management (European Union), Forma - Cost Management (Germany), Forma - Cost Management (India), Forma - Cost Management (Japan), Forma - Cost Management (UK), Forma - Data Connector, Forma - Data Connector (Australia), Forma - Data Connector (Canada), Forma - Data Connector (European Union), Forma - Data Connector (Germany), Forma - Data Connector (India), Forma - Data Connector (Japan), Forma - Data Connector (UK), Forma - My Home, Forma - My Home (Australia), Forma - My Home (Canada), Forma - My Home (European Union), Forma - My Home (Germany), Forma - My Home (India), Forma - My Home (Japan), Forma - My Home (UK), Forma - Reports, Forma - Reports (Australia), Forma - Reports (Canada), Forma - Reports (European Union), Forma - Reports (Germany), Forma - Reports (India), Forma - Reports (Japan), Forma - Reports (UK), Forma - Specifications, Forma - Specifications (Australia), Forma - Specifications (Canada), Forma - Specifications (European Union), Forma - Specifications (Germany), Forma - Specifications (India), Forma - Specifications (Japan), Forma - Specifications (UK), Forma Build, Forma Build (Australia), Forma Build (Canada), Forma Build (European Union), Forma Build (Germany), Forma Build (India), Forma Build (Japan), Forma Build (UK), Forma - Insight, Forma - Insight (Australia), Forma - Insight (Canada), Forma - Insight (European Union), Forma - Insight (Germany), Forma - Insight (India), Forma - Insight (Japan), Forma - Insight (UK), Forma Data Management, Forma Data Management (Australia), Forma Data Management (Canada), Forma Data Management (European Union), Forma Data Management (Germany), Forma Data Management (India), Forma Data Management (Japan), Forma Data Management (UK), Forma Design Collaboration, Forma Design Collaboration (Australia), Forma Design Collaboration (Canada), Forma Design Collaboration (European Union), Forma Design Collaboration (Germany), Forma Design Collaboration (India), Forma Design Collaboration (Japan), Forma Design Collaboration (UK), Forma Carbon Insights, Forma Carbon Insights (Australia), Forma Carbon Insights (Canada), Forma Carbon Insights (European Union), Forma Carbon Insights (Germany), Forma Carbon Insights (India), Forma Carbon Insights (Japan), Forma Carbon Insights (UK), Forma Mobile App, Forma Mobile App (Australia), Forma Mobile App (Canada), Forma Mobile App (European Union), Forma Mobile App (Germany), Forma Mobile App (India), Forma Mobile App (Japan), Forma Mobile App (UK), Forma Takeoff, Forma Takeoff (Australia), Forma Takeoff (Canada), Forma Takeoff (European Union), Forma Takeoff (Germany), Forma Takeoff (India), Forma Takeoff (Japan), Forma Takeoff (UK), ProEst, ProEst (Australia), TradeTapp) and Autodesk Business Systems (Autodesk account).