BIM360 Field Management US and EMEA
Incident Report for Autodesk Health Dashboard
Resolved
Current status: Operational. Service is now working as expected and all features are operating normally.
Posted Mar 14, 2023 - 12:54 PDT
Update
Current status: Service Degradation. The engineering team has identified the issue and continues to actively work on a resolution. Project Admins can run the Checklist Summary report from either Field Management or through Insight as a workaround. Next update by March 14, 2023 at 12:45 PM PDT.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.
Posted Mar 14, 2023 - 10:45 PDT
Update
Current status: Service Degradation. The engineering team has identified the issue, and is actively working on a resolution. Project Admins can run the Checklist Summary report from either Field Management or through Insight as a workaround.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.

Next update: ~2 hour
Posted Mar 14, 2023 - 08:49 PDT
Update
Current status: Service Degradation. The engineering team has identified the issue, and is actively working on a resolution overnight. Next update will be published March 14, 2023 at 9:00 AM PDT.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.
Posted Mar 13, 2023 - 21:59 PDT
Update
Current status: Service Degradation. The engineering team has identified the issue, and is actively working on resolution to the issue. Next update will be published within the next two hours.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.
Posted Mar 13, 2023 - 17:41 PDT
Update
Current status: Service Degradation. The engineering team is deploying the fix in the staging environment for final testing, prior to deploying it to production.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.

Next update: ~2 hour
Posted Mar 13, 2023 - 15:13 PDT
Update
Current status: Service Degradation. The engineering team continues to test and perform a software deployment into production.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.

Next update: ~2 hour
Posted Mar 13, 2023 - 15:12 PDT
Update
Current status: Service Degradation. The engineering team is continuing to test and perform a software deployment into production.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.

Next update: ~2 hour
Posted Mar 13, 2023 - 12:15 PDT
Update
Current status: Service Degradation. The engineering team is in the process of testing a fix and rolling it into production.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.

Next update: ~1 hour
Posted Mar 13, 2023 - 09:21 PDT
Update
Current status: Service Degradation. The engineering team is in the process of testing a fix and rolling it into production.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary reports in BIM 360 Field Management.

Next update: ~1 hour
Posted Mar 13, 2023 - 08:05 PDT
Identified
Current status: Service Degradation. We know the issue and are working to resolve this as quickly as possible.

Customer Impact: Project members (non-project admins) currently cannot export Checklists to Checklist summary report in BIM 360 Field Management

Next update: ~1 hour
Posted Mar 13, 2023 - 07:16 PDT
This incident affected: BIM 360 Field Management and BIM 360 Field Management (Europe).