APS - Data Exchange

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Oct 28, 2025 - 15:59 PDT

Update

We are continuing to work on resolving this issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 28, 2025 - 15:31 PDT

Identified

We have identified the cause of the issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 28, 2025 - 14:28 PDT

Update

We are still continuing to investigate an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 28, 2025 - 13:40 PDT

Update

We are continuing to investigate an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 28, 2025 - 12:44 PDT

Update

We are continuing to investigate an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 28, 2025 - 11:40 PDT

Investigating

We are investigating an issue where customers are experiencing failures with read operations and updating exchanges in APS - Data Exchange in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 28, 2025 - 10:42 PDT
This incident affected: Autodesk Platform Services (APS - Data Exchange).