Revit Cloud Worksharing / Cloud Models

Incident Report for Autodesk Health Dashboard

Resolved

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 03, 2025 - 03:44 PST

Monitoring

We have implemented a solution to resolve the issue where customers are unable to access and browse Revit Cloud Worksharing/Cloud Models, and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 03, 2025 - 02:24 PST

Identified

We have identified the cause of the issue where customers are unable to access and browse Revit Cloud Worksharing / Cloud Models. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 03, 2025 - 01:24 PST

Update

We are continuing to investigate an issue where customers are unable to access and browse Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 03, 2025 - 00:22 PST

Update

We are continuing to investigate an issue where customers are unable to access and browse Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 03, 2025 - 00:04 PST

Update

We are continuing to investigate an issue where customers are experiencing issues accessing and browsing Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 02, 2025 - 22:52 PST

Investigating

We are investigating an issue where customers are experiencing issues accessing and browsing Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 02, 2025 - 21:47 PST
This incident affected: Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (Australia), and Revit Cloud Worksharing / Cloud Models (European Union).