The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Dec 17, 2024 - 10:48 PST
Update
We are continuing to investigate an issue where customers are experiencing latency while viewing and accessing their translated PDF files in APS - Model Derivative. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 17, 2024 - 09:50 PST
Investigating
We are investigating an issue where Customers are experiencing latency while viewing and accessing their translated PDF files in APS - Model Derivative in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Dec 17, 2024 - 08:48 PST
This incident affected: Autodesk Platform Services (APS - Model Derivative).