The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Aug 27, 2026 - 09:58 PDT
Update
We are continuing to investigate an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 27, 2026 - 09:08 PDT
Investigating
We are investigating an issue where customers are unable to receive outbound phone call follow-ups from Autodesk Support agents in India. As a workaround, customers can continue to communicate with Autodesk Support through support cases and email. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Aug 27, 2026 - 08:07 PDT
This incident affected: Autodesk Business Systems (Autodesk Support).