The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Mar 19, 2024 - 14:58 PDT
Monitoring
We have implemented a solution to resolve the issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 19, 2024 - 14:20 PDT
Update
We are continuing to investigate an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 19, 2024 - 13:17 PDT
Update
We are investigating an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 19, 2024 - 12:18 PDT
Update
We are investigating an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 19, 2024 - 11:17 PDT
Investigating
We are investigating an issue with multiple ACC services in the US Region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Mar 19, 2024 - 10:58 PDT
This incident affected: ACC Admin Console, ACC AutoSpecs, ACC Cost Management, ACC My Home, ACC Reports, ACC Specifications, Autodesk BIM Collaborate, Autodesk Build, Autodesk Construction Cloud Data Connector, Autodesk Docs, Autodesk Takeoff, BIM 360 Account Administration, BIM 360 Design Collaboration, BIM 360 Docs, BIM 360 Field Management, BIM 360 Insight, BIM 360 Model Coordination, and BuildingConnected.